Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Explained everything to me clearly with a friendly manner. Gr...

Excellent service. Explained everything to me clearly with a friendly manner. Great price. Will definitely be going back there!

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Kay, Holden Cruze

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Natrad Ballarat

WENDOUREE
star star star star star_half

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star star star star star

Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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Lovely people, great service!!!!! Friendly receptionist and a quick and easy se...

Lovely people, great service!!!!! Friendly receptionist and a quick and easy service!

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Brooke, Mercedes-Benz B-Class

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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star star star star star

Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

No deposit & interest free

BOOK NOW, PAY LATER

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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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"Great friendly service"

Col, Audi A4

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"Best mechanic ever in my life"

Sean, Fiat 500/500C

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Jasmina, Toyota Camry

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Abraham, Nissan Pulsar

Fix All Automotive

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I found my experience to be seamless and efficient. Fixedprice Car Services org...

I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

Velocity Tyre & Auto

CAROLINE SPRINGS
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good service and advice. will be back for future services thanks vel cheers ra...

good service and advice. will be back for future services thanks vel cheers raz

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Raz, Hyundai ix35

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Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

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The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

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They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

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Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

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Julie, Toyota Camry

Star Auto Group Pty Ltd

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Very happy with the service that has been given. Very honest n reliable. Booked ...

Very happy with the service that has been given. Very honest n reliable. Booked in my second car on the spot :-) n recommended to 2 of my colleagues. Thank you from a very satisfied customer.

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Sheba, Holden Viva

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I thought it was expensive for the work that was done. An oil flush and change r...

I thought it was expensive for the work that was done. An oil flush and change rotate my wheels and 2 parking globes that I had to replace due to they were replaced with ordinary globes and I have blue lights

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Chris, Kia Cerato

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Satguru Motors

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In this day and age, one would find everyone's trying to make a buck. Satguru Motors did a fantastic job and were honest to me on my cars condition and on stuff that didn't warrant a change during service there by benefiting me by allowing to change the parts that required change. My wife's car is running like a dream. Thank you very much. Regards, Sumit

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Sumit, HONDA JAZZ

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Brendan, Holden Commodore

Fred's Auto Mechanic Repairs

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June, Hyundai Accent

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Good service, rang me within 3 hours to say it was ready for collection. Would c...

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Erin, Kia Rio

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Goodyear Autocare Airport West

AIRPORT WEST
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Great customer service. My car got serviced , washed, vacuumed and got free air ...

Great customer service. My car got serviced , washed, vacuumed and got free air freshener . Definetly going back to this place again.

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Sunny, Kia Optima

Midas Hoppers Crossing

HOPPERS CROSSING
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"Great customer service and work."

Matthew, Holden Sportwagon

Seal Motors

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Lois, Audi Q5

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Gavin, Jeep Compass

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"Honda Nice people and service. Cheers guys."

Izet, Honda Accord

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ray, Mercedes-Benz E-Class

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Euro Auto Care

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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

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Luisa, Toyota Echo

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"Good service and done on time very happy......would recommend this service☺"

Joanne, Mazda 3

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

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Alan, HYUNDAI TUCSON

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Brent, Holden Commodore

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Anthony, Toyota Aurion

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"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

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Daniel, Holden Cruze

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The service team were great. They provided a prompt service and my car ran smoot...

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Shoana, Mazda 3

Autolube

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star star star star star

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

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Prabin, Mazda 6

Hutchins MobilTech

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Paul is great, friendly and explains any issues clearly and simply. I always use...

Paul is great, friendly and explains any issues clearly and simply. I always use him for my servicing and will continue to do so. Kate

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Kate, JEEP COMPASS

Safe Lube Mobile Mechanics

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Quick, efficient, polite. Carried out a rear brake service. Pricing way below th...

Quick, efficient, polite. Carried out a rear brake service. Pricing way below the dealership.

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Brendan, Volkswagen Touareg

Car Club Mobile Mechanic

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Had my car serviced at work. Mechanic was on time, efficient, courteous, and eve...

Had my car serviced at work. Mechanic was on time, efficient, courteous, and even did more than requested free of charge. Will definitely use again.

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Annie, HOLDEN BARINA

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Carapooee? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Loddon Mallee’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

At AutoGuru, we have partnered with only the top quality mechanics throughout Loddon Mallee, helping you to easily source the mechanic that’s closest to you in Carapooee. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

If you need a logbook service, a tune up or a repair, we can help you find the closest Carapooee mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Don't forget you can also compare and book local mobile mechanics in Carapooee through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Carapooee have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Carapooee mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661