Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Sunbury

SUNBURY
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good didn't get drop off as shortage of staff."

Jasmina, Toyota Camry

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

"Best mechanic ever in my life"

Sean, Fiat 500/500C

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

Fix All Automotive

RAVENHALL
star star star star star

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Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star_border

good service and advice. will be back for future services thanks vel cheers ra...

good service and advice. will be back for future services thanks vel cheers raz

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Raz, Hyundai ix35

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

No deposit & interest free

BOOK NOW, PAY LATER

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Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

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My car had a major issue that was very expensive and a big job but the guys kept...

My car had a major issue that was very expensive and a big job but the guys kept me up to date all the way through and when it took longer than expected they organised a car for a few days. Extremely happy

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Michelle, Holden Captiva

Moving Motors Pty Ltd

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"Good job, exactly how they promised to be"

Gregor, MAZDA CX7

Rapid Tune Derrimut

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Amazing customer service, so friendly and honest and easy to deal with. Great jo...

Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my Jeep, very happy with the work completed. Excellent pricing for the service you get. These guys are fantastic. I will recommend them to my family and friends.

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Diana, Jeep Cherokee

Midas Sunshine

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Midas (Sunshine) did a great job on the car and were honest and suggestive. Defi...

Midas (Sunshine) did a great job on the car and were honest and suggestive. Definitely recommended.

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Kamal, Holden Commodore

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Satguru Motors

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Overall, my experience was better. First, I got the appointment on the time I wa...

Overall, my experience was better. First, I got the appointment on the time I was free. Second, me and my car were treated very well. Third, I believe there was a bit extra work done for free. Fourth, I liked the way the guy informed me about the things need attention which otherwise I wouldn't know myself. Keep it up 👍🏻

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Mehtab, Honda Accord Euro

Goodyear Autocare Airport West

AIRPORT WEST
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Extremely helpful & informative about car & performance Mechanics were very easy...

Extremely helpful & informative about car & performance Mechanics were very easy to deal with and took time to explain everything (female owner!!) regarding my vehicle current & future requirements patiently

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Roxanne, Mazda CX-7

Tyreforce

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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Seal Motors

AIRPORT WEST
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Lois, Audi Q5

Goodyear Autocare Glenroy

GLENROY
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"Good customer service and job well done."

Manish, Mitsubishi Lancer

Exceltune

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I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Garage Full Throttle

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"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

Midas Essendon

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Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

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Narak, Toyota Corolla

Autotech Service Centre

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"Fast service"

Trinh, TOYOTA KLUGER

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Was well informed of the the work undertaken and any possible issues for future ...

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Daniel, Holden Cruze

Protune Automotive

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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

Highpoint Automotive Repairs

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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Highpoint Mufflers & Service Centre

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Did everything I wanted. Smooth transaction competitive price and friendly mecha...

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Rehan, Nissan Pulsar

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
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I got there - they had no idea I was coming. Autoguru had rescheduled me as my o...

I got there - they had no idea I was coming. Autoguru had rescheduled me as my original date wasn't available. They did the service anyhow. Midas, as they were most likely time poor didn't wash and kind of somewhat vacuumed the car. Fingers crossed the service was good - the person I dealt with at Midas was lovely and professional even though we had a number of issues.

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Ally, Mazda 3

Goodyear Autocare Essendon

ESSENDON
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Staff were extremely kind, forthcoming about what needed to be done and efficien...

Staff were extremely kind, forthcoming about what needed to be done and efficient. They called when they said they would contact me, they were polite and professional and most importantly they actually had my car finished bang on time. I would highly recommend this place to clients and friends. These guys were fantastic and extremely helpful. Not something ever experienced from a mechanic. Not being someone who is educated on cars and prices, I didn't feel ripped off at all. Very happy. My car feels brand new again!

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Claire, Nissan Micra

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Azzco Mechanical Service

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My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

MC Auto Service Centre

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"Great service! They are honest and do their job correctly at a good price."

Paige, Toyota Corolla

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Have had a number of cars serviced. Always happy with job. On time completion. H...

Have had a number of cars serviced. Always happy with job. On time completion. Helpful staff. Will continue to use.

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Robert, Mitsubishi Lancer

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Car needed service... car got serviced in a timely manner Price is good, way le...

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Brendan, Holden Commodore

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The staff were very nice and quick. They offered saturday services which made it...

The staff were very nice and quick. They offered saturday services which made it easy as i work Monday to Friday.

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Matthew, Holden Sportwagon

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Euro Auto Care

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"Very good and quick service as described in the quote"

Ali, Honda Civic

Perfect Auto Service

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Service done quick and easy! they have flexible drop off times, friendly team, a...

Service done quick and easy! they have flexible drop off times, friendly team, and always look after my car :)

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Mischa, Holden Cruze

Top Speed Motor Group Pty Ltd

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Top speed motors did an amazing job! On the top is service they did change where...

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Adarsh, Holden Barina

MKT Automotive

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As usual Michael provided a fast friendly service. Will continue to use MKT for ...

As usual Michael provided a fast friendly service. Will continue to use MKT for our servicing

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Mark, Subaru Outback

Karworx Vehicle Service Centre Essendon

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Total it cost was $860 after being told it was $809, took two days to order in a...

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Jonathan, Volkswagen Golf IV

Autolube

airport_shuttle Mobile Mechanic

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Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Hutchins MobilTech

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On time & straight into the job. Very friendly would recommend to friends & fami...

On time & straight into the job. Very friendly would recommend to friends & family.

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Judy, NISSAN MAXIMA

Safe Lube Mobile Mechanics

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Mechanic that carried out the service was courteous and showed me the parts befo...

Mechanic that carried out the service was courteous and showed me the parts before carrying out the work. Quick and efficient.

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Brendan, Volkswagen Touareg

Car Club Mobile Mechanic

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Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

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Irene, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Bullengarook? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Loddon Mallee’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

AutoGuru help you find the best mechanics in Bullengarook and beyond, in Loddon Mallee. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

You’ll find trusted Bullengarook mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Bullengarook through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Bullengarook have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661