Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Charge Less Autos

KANGAROO FLAT
star star star star star

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star star star star star

"Great service highly recommend"

Wayne, Holden Commodore

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Echuca Performance

ECHUCA CBD
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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

MRT Automotive

MOAMA
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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

No deposit & interest free

BOOK NOW, PAY LATER

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Natrad Ballarat

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Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

Edan Cassell Edge Automotive

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As with previous services at Edan Cassell Edge Automotive they were quick, organ...

As with previous services at Edan Cassell Edge Automotive they were quick, organised, professional and above all, trustworthy. They called me tell me about some items that will need attention at the next service, but not wanting to sort them out before necessary (brake pads in this case). I cannot recommend these guys highly enough, they are awesome!

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Andrew, HOLDEN COMMODORE

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Brad, Mazda Tribute

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Col, Audi A4

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David, Holden Commodore

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Superb excellent service by ultra tune they are very friendly and do excellent j...

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Mohit, Mercedes-Benz E-Class

ABS Shepparton

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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

Fix All Automotive

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Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

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Daisy, Mazda 2

Velocity Tyre & Auto

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Justin, Toyota Camry

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Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not....

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Wael, Mazda 3

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

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Mehtab, Honda Accord Euro

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Adam, Toyota Camry

Car Servicing & You Keilor Park

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Fast and friendly customer service. Was very happy with the options to have the ...

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Mary, Holden Commodore

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Gregor, MAZDA CX7

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Hardy, Honda Jazz

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Diana, Jeep Cherokee

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Troy, Holden Berlina

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Pretty good. I've also had my previous service in this place and the result was ...

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Krisna, Ford Focus

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Lois, Audi Q5

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Melody, Honda Jazz

Goodyear Autocare Glenroy

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"Good customer service and job well done."

Manish, Mitsubishi Lancer

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

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Sunil, Toyota Corolla

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Baris, MAZDA 2

SNG Automotive Pty Ltd

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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Autolube

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Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Hutchins MobilTech

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"Paul was very helpful and the car service was great! Highly recommended."

Monica, VOLKSWAGEN TIGUAN

Safe Lube Mobile Mechanics

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Mechanic was fantastic and service was done professionally. I would recommend t...

Mechanic was fantastic and service was done professionally. I would recommend this service to friends and families Thank you

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Neru, Mitsubishi Outlander

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I have scheduled a service with this repairer and dont regret it at all. The ser...

I have scheduled a service with this repairer and dont regret it at all. The service is fantastic, the mechanic arrived at the scheduled time, serviced my car and also told me whats going on with my vehicle. He suggested some repairs to my car but was honest to tell me that i dont need them right away. I strongly recommend this mobile mechanic.

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Udaykumar, Holden Barina

Car Club Mobile Mechanic

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Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

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Irene, VOLKSWAGEN TIGUAN

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Brenanah mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Loddon Mallee mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

It’s so easy to find local Brenanah mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Loddon Mallee to deliver upfront quotes all on the same easy to use site.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Brenanah for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Brenanah.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661