Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

MRT Automotive

MOAMA
star star star star star

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

Charge Less Autos

KANGAROO FLAT
star star star star star

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star star star star star

"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

King Bear Auto

EAST BENDIGO
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Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Bravo Race Engineering

MILDURA
star star star star star

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

No deposit & interest free

BOOK NOW, PAY LATER

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Dropped me home when I took the car in, done in a few hours. Broke down all the ...

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The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Col, Audi A4

Midas Sunbury

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Paul is a reliable and Honest Mechanic..I have also recommend him to friends and...

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Misipa, Holden Captiva

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Fix All Automotive

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I found my experience to be seamless and efficient. Fixedprice Car Services org...

I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

Velocity Tyre & Auto

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It doesn't take long time to have your car booked in for a service. I booked my car in for a service on Saturday afternoon online and got it serviced by Tuesday. Thanks you auto guru.

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Ichok, Mitsubishi ASX

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Satguru Motors

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Mehtab, Honda Accord Euro

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Erin, Kia Rio

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Wael, Mazda 3

Kings Autocare Pty Ltd

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Adam, Toyota Camry

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jess, Holden Astra

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Fast and friendly customer service. Was very happy with the options to have the ...

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Mary, Holden Commodore

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Zaheer, Honda Accord Euro

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Dave, Toyota Camry

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Lois, Audi Q5

Rapid Tune Derrimut

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Great communication. Told me exactly what work needed to be done and was transpa...

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Chris, Ford Falcon

Goodyear Autocare Glenroy

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

Midas Sunshine

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"Friendly stuff and good service"

Guantong, Mitsubishi Lancer

Anands Autos

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"Amazing work."

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Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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Sam, Holden Cruze

Autotech Service Centre

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Autotech are a family owned and run business. The customer service was wonderful...

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Taryn, Mazda 121 Metro

Autolube

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Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

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Michelle, Kia Grand Carnival

Hutchins MobilTech

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I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is ...

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Aamir, MAZDA 6

Safe Lube Mobile Mechanics

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Mechanic that carried out the service was courteous and showed me the parts befo...

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Brendan, Volkswagen Touareg

Car Club Mobile Mechanic

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Excellent service, did a thorough job went threw everything in my car, will be ...

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Irene, VOLKSWAGEN TIGUAN

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Loddon Mallee so we can find you a Berriwillock mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Berriwillock area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Mechanics in the Berriwillock area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Berriwillock. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661