Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star

The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Charge Less Autos

KANGAROO FLAT
star star star star star

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I was very happy with the customer service and the work I received on my car. I ...

I was very happy with the customer service and the work I received on my car. I was was very happy that the staff understood the help I needed and the added extra's that they did for me.

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Danielle, Holden Astra

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Shepparton

SHEPPARTON CBD
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The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

Natrad Ballarat

WENDOUREE
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Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

Edan Cassell Edge Automotive

WENDOUREE
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As with previous services Edan Cassell Edge Automotive was easy to deal with, th...

As with previous services Edan Cassell Edge Automotive was easy to deal with, thorough, very efficient and reasonably priced. Cannot fault them on anything.

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Andrew, Nissan Pathfinder

Marsh Mechanics

MADDINGLEY
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"Great friendly service"

Col, Audi A4

Midas Sunbury

SUNBURY
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Comprehensive safety check done and results communicated to me by Spiro so I cou...

Comprehensive safety check done and results communicated to me by Spiro so I could make an informed decision on what can be completed with standard service on the day allowing me to plan another visit for other work identified.

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David, Holden Commodore

Ultra Tune Melton

MELTON
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"Best mechanic ever in my life"

Sean, Fiat 500/500C

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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It's a new business in an industrial estate so don't expect a shiny workshop but...

It's a new business in an industrial estate so don't expect a shiny workshop but the service was fantastic. Was picked up and dropped of at no charge. They even cleaned the inside of the car for me and would have given it a wash except that it was raining. They are obviously going all out to win new repetitive business so it's a good time to use these guys. Very competitive price and everything was done without hassle. I had some concerns about the brake pads which they checked and said were fine so nice to see they didn't do something that didn't need doing! I'll be coming back.

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Kieran, Mazda 3

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

Westmeadows Service Centre

WESTMEADOWS
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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Garage Full Throttle

CAMPBELLFIELD
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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

Fix All Automotive

RAVENHALL
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Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

Velocity Tyre & Auto

CAROLINE SPRINGS
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Car was serviced as per manufacturers log book. Didn't try to run the price up f...

Car was serviced as per manufacturers log book. Didn't try to run the price up from the original quote. Very happy with service and will return for the next service.

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Jason, Jeep Compass

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Moving Motors Pty Ltd

TULLAMARINE
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"Ninos was very helpful. Thx for the service"

Glen, Audi A3/A3 Sportback

Car Servicing & You Keilor Park

KEILOR PARK
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Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Anands Autos

EPPING
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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Goodyear Autocare Airport West

AIRPORT WEST
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"major service done on time fully satisfied. I will recommend Goodyear"

Faisal, Honda Accord Euro

Goodyear Autocare Glenroy

GLENROY
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"Communicated clearly what was going on at all times."

Rory, Mazda 323

ABS Epping

EPPING
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The team at ABS Epping are great, I have been taking my cars there for years now...

The team at ABS Epping are great, I have been taking my cars there for years now. They tell you when things need fixing and are honest. One time they saved me over $3,000 on my Toyota Camry due to South Morang Toyota trying to say things needed fixing and they didn't. The team at ABS checked the list I was given and showed me what they thought didn't need fixing as well.

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Brad, Mitsubishi Outlander

Seal Motors

AIRPORT WEST
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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Star Auto Group Pty Ltd

SUNSHINE NORTH
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I recently had my car serviced at this wonderful and very clean workshop. It is ...

I recently had my car serviced at this wonderful and very clean workshop. It is the cleanest workshop that I have ever been in, this includes the customer waiting room and facilities. I was personally greeted on my arrival where I discussed my requirements. The greeting was warm and friendly. Prior to completing any extra work required I was given a comprehensive overview of the requirements and the costing. I must add that at no stage was any pressure applied to have these additional works carried out. I viewed this more as a precautionary measure highlighting safety and engine issues. Thanks guys for the fantastic service and might I say prompt. When my service was completed the guys had to wake me from the comfort of the waiting room. My mechanics forever.

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Terry, Holden Astra

SVM Automotive

EPPING
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Steve was amazing came on time and gave me advise on how to keep my car maintain...

Steve was amazing came on time and gave me advise on how to keep my car maintained. I will be defiantly be using Steve again.

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Paul, Mitsubishi Triton

Rapid Tune Epping

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Very good mechanic, customer service is amazing,Would definitely recommend it to...

Very good mechanic, customer service is amazing,Would definitely recommend it to anyone

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Nash, Holden Calais

Midas Sunshine

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"Great and fast service."

Dung, Toyota Corolla

Rapid Tune Derrimut

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The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

SNG Automotive Pty Ltd

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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

Midas Essendon

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Bill and his team provided an excellent service and Bill's customer service is e...

Bill and his team provided an excellent service and Bill's customer service is excellent. I will definitely be recommending to friends and family and returning to this workshop in the future .

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Tonella, Volkswagen Golf

Exceltune

BRAYBROOK
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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

The Corner Garage

RESERVOIR
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"Friendly and informative staff. I will be retuning. Reasonable prices also."

Carli, Toyota Yaris

Supertech Automotive Repairs

THOMASTOWN
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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Coburg Tyres & Auto Service

COBURG NORTH
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"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

COBURG NORTH
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"Really friendly and helpful"

melissa, Hyundai i30

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

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Good service, mechanic was on time, professional, informative and seemed genuine...

Good service, mechanic was on time, professional, informative and seemed genuine and honest which is what you want from a mechanic. Got the job done in the advised price. Happy with the service and will use this mechanic next time.

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Laura, Holden Captiva

Hutchins MobilTech

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Hutchins MobilTech has serviced my Mazda for four years now. The car is now in i...

Hutchins MobilTech has serviced my Mazda for four years now. The car is now in its 10th year and still going as well as new. Thanks Paul for keeping it at top performance.

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John, Mazda 3

Car Club Mobile Mechanic

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Easy to book, prompt communication from mechanic and friendly service. All arou...

Easy to book, prompt communication from mechanic and friendly service. All around good value.

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Colin, HONDA ACCORD

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Loddon Mallee’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Barraport area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

No matter which corner of Barraport you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Loddon Mallee auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

If you need a logbook service, a tune up or a repair, we can help you find the closest Barraport mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Don't forget you can also compare and book local mobile mechanics in Barraport through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Barraport have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Barraport that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661