Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Ballendella mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

Read more

Heather, Toyota Corolla

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

See all
star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

Read more

Craig, TOYOTA RAV4

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

Read more

Barry, Ssangyong Korando

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

See all
star star star star star

"Received awesome service"

Shay, Holden Commodore

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Loddon Mallee

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

Read more

Ben, SUBARU OUTBACK

Midas Sunbury

SUNBURY
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The guys were nice enough to drive me home then pick me up when my car was ready...

The guys were nice enough to drive me home then pick me up when my car was ready. Good friendly service!

Read more

Terri, Holden Trax

Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

Read more

Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

In this day and age, one would find everyone's trying to make a buck. Satguru Mo...

In this day and age, one would find everyone's trying to make a buck. Satguru Motors did a fantastic job and were honest to me on my cars condition and on stuff that didn't warrant a change during service there by benefiting me by allowing to change the parts that required change. My wife's car is running like a dream. Thank you very much. Regards, Sumit

Read more

Sumit, HONDA JAZZ

Anands Autos

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"Amazing work."

Roshan, Toyota Yaris

Kings Autocare Pty Ltd

COOLAROO
star star star star star

LATEST REVIEW

See all
star star star star star

"Good service...friendly."

Adam, Toyota Camry

Garage Apex

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Garage Full Throttle

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

ABS Epping

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

Honest, friendly, customer-focused. Willing to go that little bit further to pro...

Honest, friendly, customer-focused. Willing to go that little bit further to provide a positive experience👍

Read more

Jimm, Chrysler 300

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

See all
star star star star star

"Paul was great! Fast and professional!"

Kristoffer, Mitsubishi Outlander

Westmeadows Service Centre

WESTMEADOWS
star star star star star

LATEST REVIEW

See all
star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

Read more

Mina, Holden Barina

SVM Automotive

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

Steve is a great mechanic. Very knowledgeable and called me throughout the day t...

Steve is a great mechanic. Very knowledgeable and called me throughout the day to let me know what the progress with the car was. Steve is very honest so I feel confident in using him as my mechanic in the future.

Read more

Billy, Audi A4

Rapid Tune Epping

EPPING
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Amazing customer service Good expertise Will return"

Sandeep, Toyota RAV4

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

See all
star star star star star

Pretty busy so may need to book one week earlier. Works done well and staffs are...

Pretty busy so may need to book one week earlier. Works done well and staffs are friendly.

Read more

Leon Yu Lin, SAAB 9-3

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great friendly service"

Col, Audi A4

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

Read more

Mykel, Holden Calais

SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

Read more

Sam, Holden Cruze

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

See all
star star star star star

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

Read more

Julie, Toyota Camry

Goodyear Autocare Glenroy

GLENROY
star star star star star

LATEST REVIEW

See all
star star star star star

"Communicated clearly what was going on at all times."

Rory, Mazda 323

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

Read more

karen, Volkswagen Golf V

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly, Informative and going far beyond. Ie, follow up of my radio stati...

Very friendly, Informative and going far beyond. Ie, follow up of my radio static problem Will definitely book again

Read more

Christopher, Mazda 6

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Paul and his team are the Best mechanic I've been to since moving here. Quick ea...

Paul and his team are the Best mechanic I've been to since moving here. Quick easy affordable and reliable. They really do take care of their customers. My go to mechanic from now on!

Read more

Champion, Holden Vectra

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Ultra Tune Diamond Creek provided me with friendly and professional service. Ce...

Ultra Tune Diamond Creek provided me with friendly and professional service. Certainly one of my better car-servicing experiences! Will definitely return for future auto needs.

Read more

Andrea, Hyundai Getz

J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

Read more

Jack, Nissan X-Trail

Seal Motors

AIRPORT WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

Read more

Lois, Audi Q5

The Corner Garage

RESERVOIR
star star star star star_half

LATEST REVIEW

See all
star star star star star

"The Corner Garage was great to deal with."

David, Audi A4

Custom Body & Automotive

RESERVOIR
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Friendly and professional!"

Paul, Citroen C5 II

Thien An Automotive

COBURG NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Coburg Tyres & Auto Service

COBURG NORTH
star star star star_border star_border

LATEST REVIEW

See all
star star star star star

"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

COBURG NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Fast, easy and affordable service provided with a smile. Did exactly what was as...

Fast, easy and affordable service provided with a smile. Did exactly what was asked at a good price.

Read more

Lennon, SUZUKI ALTO

Top Speed Motor Group Pty Ltd

COBURG NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

Great mechanic, very friendly and professional. Dropped vehicle in the morning a...

Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

Read more

Oliver, Honda Jazz

Midas Essendon

ESSENDON
star star star star star_border

LATEST REVIEW

See all
star star star star star

I had one of those non-specific intermittent error messages occur with my Europe...

I had one of those non-specific intermittent error messages occur with my European car. One of those issues that the dealer usually strings me along for thousands of dollars. I was put on to an independent mechanic that had all the diagnosis equipment and who provided a pragmatic no-nonsense analysis. Within 24hrs I was off and running for under $200 with peace of mind restored and guarantees of resolution.

Read more

Michael, Peugeot 407

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very happy with the service that has been given. Very honest n reliable. Booked ...

Very happy with the service that has been given. Very honest n reliable. Booked in my second car on the spot :-) n recommended to 2 of my colleagues. Thank you from a very satisfied customer.

Read more

Sheba, Holden Viva

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Did everything they could to keep me informed and let me know whats happening"

Jaydyn, Holden Commodore

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Excellent Service - Have found my new mechanic. Could not have been more impress...

Excellent Service - Have found my new mechanic. Could not have been more impressed - such a fabulous find. And they come to your door!

Read more

Jane, Skoda Octavia III

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Had my car serviced at work. Mechanic was on time, efficient, courteous, and eve...

Had my car serviced at work. Mechanic was on time, efficient, courteous, and even did more than requested free of charge. Will definitely use again.

Read more

Annie, HOLDEN BARINA

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Paul was great, this is the 2nd time we have used him to service the car. He was...

Paul was great, this is the 2nd time we have used him to service the car. He was on time, friendly and thorough. We will be using him again for the next service no doubt.

Read more

tim, Honda Civic

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Ballendella mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Loddon Mallee in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Ballendella area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Whether you have a small daily driver a prime mover, or anything in between, we have the local Ballendella mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661