Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Audi mechanics in Loddon Mallee

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

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star star star star star

A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Bravo Race Engineering

MILDURA
star star star star star

LATEST REVIEW

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Recently requested Audi quotes for Loddon Mallee mechanics

Average quote price in Loddon Mallee

$287.65

BARKERS CREEK

Audi A4

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$270.98

Other Audi mechanics in Loddon Mallee

Ultra Tune Melton

MELTON
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"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

Midas Sunbury

SUNBURY
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"very easy to use and the service was excellent and the people very helpful."

Kimba, Toyota FJ Cruiser

Charge Less Autos

KANGAROO FLAT
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"Great service highly recommend"

Wayne, Holden Commodore

Bendigo Complete Auto Care

IRONBARK
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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

Marsh Mechanics

MADDINGLEY
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star star star star star

"Great friendly service"

Col, Audi A4

SVM Automotive

EPPING
star star star star star

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"Good service. Very helpful"

Fadi, Jeep Wrangler

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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Great shop with friendly staff who always complete servicing quickly and with qu...

Great shop with friendly staff who always complete servicing quickly and with quality, highly recommended

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Bradley, Hyundai i20

Princes Motor Repairs

BRUNSWICK EAST
star star star star star_half

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star star star star star

Couldn't have had a better experience with a mechanic. I had been putting off ge...

Couldn't have had a better experience with a mechanic. I had been putting off getting car fixed and Klement made the whole thing easy - he went above and beyond - super clear communication and walked me through the whole repair process. He was thoughtful in the parts he used and tried to also keep budget in mind. Wouldn't hesitate to recommend Princes Motor Repair (and already have to many friends!)

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Kat, Volkswagen Golf IV

Goodyear Autocare Essendon

ESSENDON
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Service was quick, called b4 any work was done then also called once the service...

Service was quick, called b4 any work was done then also called once the service was completed. Didn't wait to the end of the day like other mechanics.

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Duncan, JEEP PATRIOT

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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star star star star star_border

"So far happy but it has only been one day since the job done."

Kim, Peugeot 307

Rapid Tune Epping

EPPING
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star star star star star

Exellent! I made an immediate booking to have my car's timing belt replaced, i...

Exellent! I made an immediate booking to have my car's timing belt replaced, it was done within the day including the use of a loan car. Fast and efficient service, and the cost was not expensive relatively to others. Would definitely recommend to all. And my car was cleaned for free.

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Taroi, Kia Rio

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

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I was able to have my van towed there early and they managed to get me back on t...

I was able to have my van towed there early and they managed to get me back on the road at a moderate price . . . friendly, helpful and informative, and I would certainly use them again.

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Russell, Mitsubishi Express Van

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Easy to deal with."

Tony, SUBARU XV

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

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I obtained a very competitive quote and the service received from Diamond Valle...

I obtained a very competitive quote and the service received from Diamond Valley AutoTune was excellent. The quality of the workmanship, customer service and mechanical advice will have me coming back and recommending to family and friends. Mark

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Mark, Honda Accord

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

"Great staff with wonderful service.. will defo use them again."

Linda, Renault Megane III

ABS Brunswick

BRUNSWICK EAST
star star star star star

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Steve followed the service of my car. He was clear and helpful in explaining the...

Steve followed the service of my car. He was clear and helpful in explaining the overall condition of the car. He pointed out that tyres will soon need replacement without forcing into buying. My car had some noticeable oil leaks, which were during the service were identified as leftovers from previous engine works. When the next day the car was still leaking, I was told to drive the car over and Steve inspected the car again (free of charge) and once the problem was identified asked for a reasonable price to fix it. Overall, good mechanics and good service, honest prices. I'll go back for the next service.

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Matteo, HOLDEN VIVA

Markden Auto Repair

THORNBURY
star star star star star

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star star star star star

"good service"

Jasmine, Toyota Corolla

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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Excellent customer service. Had my car serviced in a timely manner at a very com...

Excellent customer service. Had my car serviced in a timely manner at a very competitive price. Will be back in the future for sure. Thanks Satguru motors:)

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Prem, Toyota Camry

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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MC Auto staff found some issues with my car during the service and even gave me ...

MC Auto staff found some issues with my car during the service and even gave me quote to get them fixed. Definitely one of the best mechanics I have ever gone to. And I will be going to them again for repairs on the issues they found.

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Michael, Subaru Liberty

Custom Body & Automotive

RESERVOIR
star star star star star_half

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Very hard to find an honest Mechanic so really appreciated the work Con and his ...

Very hard to find an honest Mechanic so really appreciated the work Con and his team put in. If you need some work done in the Campbelfield area of definitely recommend giving custom body and auto a call!

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Simon, AUDI A4

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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Nothing negative to say. Professional and friendly staff, very competitive prici...

Nothing negative to say. Professional and friendly staff, very competitive pricing and used quality parts for my new VW. Would definitely recommend to others!

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Jake, VOLKSWAGEN POLO

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

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star star star star star

It was all very easy, nice people and close to work I could just walk there and ...

It was all very easy, nice people and close to work I could just walk there and back. Good value

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Karen, Hyundai Santa Fe

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

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star star star star star

Extremely helpful & informative about car & performance Mechanics were very easy...

Extremely helpful & informative about car & performance Mechanics were very easy to deal with and took time to explain everything (female owner!!) regarding my vehicle current & future requirements patiently

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Roxanne, Mazda CX-7

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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"Perfect. Will be back"

Crystal, Toyota Tarago

MKT Automotive

ALTONA NORTH
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Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time ...

Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time to answer all questions. Service was fantastic. I will definitely be a repeat customer.

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Sandra, NISSAN X-TRAIL

Edan Cassell Edge Automotive

WENDOUREE
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I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Car Servicing & You Keilor Park

KEILOR PARK
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My car had a major issue that was very expensive and a big job but the guys kept...

My car had a major issue that was very expensive and a big job but the guys kept me up to date all the way through and when it took longer than expected they organised a car for a few days. Extremely happy

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Michelle, Holden Captiva

Rapid Tune Derrimut

DERRIMUT
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Whilst the service itself was completed satisfactorily I was left somewhat disap...

Whilst the service itself was completed satisfactorily I was left somewhat disappointed with the duty of care taken with various aspects of how my car was treated. Eg. Complimentary car wash aspect and log book not stamped. In spite of this the crew seemed pleasant.

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Giancarlo, Audi A5 Coupe

Midas Auto Service Centre Ballarat

DELACOMBE
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Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Star Auto Group Pty Ltd

SUNSHINE NORTH
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The guys were very efficient and performed the service in a expediant manner eve...

The guys were very efficient and performed the service in a expediant manner even though they were very busy

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Dave, Toyota Camry

Autotech Service Centre

SUNSHINE WEST
star star star star star

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"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
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Good friendly service. Warm welcoming staff and quick professional service. Defi...

Good friendly service. Warm welcoming staff and quick professional service. Definitely recommend.

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Mata, HOLDEN COMMODORE

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_half

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Easy and fuss free. Offered pickup/drop off service. Full service completed in 3...

Easy and fuss free. Offered pickup/drop off service. Full service completed in 3 hours. Car wash and vacuum. Affordable and will be a returning customer

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Lauren, Audi A4

Coburg Tyres & Auto Service

COBURG NORTH
star star star star_border star_border

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star star star star star

I took my car there for general service. They were very fast and they finish it ...

I took my car there for general service. They were very fast and they finish it less than 2 hours and the price was really good .

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Shabnam, Toyota Yaris

Natrad Ballarat

WENDOUREE
star star star star star_half

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star star star star star

Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

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star star star star star_border

Great customer service and fast! Went above and beyond to get me a courtesy car ...

Great customer service and fast! Went above and beyond to get me a courtesy car and stayed late to fix my car! Will be back :)

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jess, Holden Astra

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

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star star star star star

Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

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Colin, Nissan Tiida

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

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Daisy, Mazda 2

Ultra Tune Preston

PRESTON
star star star star star

LATEST REVIEW

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star star star star star

I found the guys to be friendly and efficient. The vehicle was serviced promptly...

I found the guys to be friendly and efficient. The vehicle was serviced promptly and I was given a call when ready as promised.

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John, Ford Mustang

The Corner Garage

RESERVOIR
star star star star star_half

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star star star star star

"The Corner Garage was great to deal with."

David, Audi A4

Garage Full Throttle

CAMPBELLFIELD
star star star star star_half

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star star star star star

"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

Midas Essendon

ESSENDON
star star star star star_border

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star star star star_border star_border

Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

Had a virgin velocity point offer that wasn't honoured. No points. Also telling me so many things that were, in their words ‘cracked’ and needed replacing was a bit suspicious. In the end, paid for an expensive driveline replacement that cost 5 times as much as the service

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Narak, Toyota Corolla

Top Speed Motor Group Pty Ltd

COBURG NORTH
star star star star star

LATEST REVIEW

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star star star star star

Great mechanic, very friendly and professional. Dropped vehicle in the morning a...

Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

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Oliver, Honda Jazz

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

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star star star star star

"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Goodyear Autocare Glenroy

GLENROY
star star star star star

LATEST REVIEW

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star star star star star_border

"Good customer service and job well done."

Manish, Mitsubishi Lancer

SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

LATEST REVIEW

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star star star star star

You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Protune Automotive

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star_border

I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

All Tune Motors Service Centre Pty Ltd

PRESTON
star star star star star_half

LATEST REVIEW

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star star star star star

Christian was helpful, thorough and all in all great mechanic to deal with. Will...

Christian was helpful, thorough and all in all great mechanic to deal with. Will be going back for sure!

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Skye, Kia K2900

Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

Pro-Tek Automotive

THORNBURY
star star star star star

LATEST REVIEW

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star star star star star

Good clean workshop. Friendly staff. Delivered what they said. Would recommend t...

Good clean workshop. Friendly staff. Delivered what they said. Would recommend them.

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Darcy, VOLKSWAGEN TIGUAN

J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

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star star star star star_border

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Kings Autocare Pty Ltd

COOLAROO
star star star star star

LATEST REVIEW

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star star star star star

"Good service...friendly."

Adam, Toyota Camry

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

LATEST REVIEW

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

One Stop Tyres

BRIAR HILL
star star star star star

LATEST REVIEW

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star star star star star

"Car's going great!"

Tim, Peugeot 307

Thien An Automotive

COBURG NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Westmeadows Service Centre

WESTMEADOWS
star star star star star

LATEST REVIEW

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star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Anands Autos

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"Amazing work."

Roshan, Toyota Yaris

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Garage Apex

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661