Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Compare mechanics closest to Arnold West and book your car service online

Bendigo Service Centre image

Bendigo Service Centre

118 Hattam Street, Golden Gully

"Before I dropped off my car the service charge was agreed at $500. When I dropped off the keys I was..."

"Before I dropped off my car the service charge was agreed at $500. When I dropped off the keys I was advised that the fuel filter had to be done at 60,000 and was an extra $80. I agreed that it had to be done. when I arrived to collect my car I noticed a long trail of what appeared to be oil from the workshop, down the driveway and onto the road. When I entered the office I jokingly asked if that was my car and they said no it was from another car driving past. The fuel line broke and they brought it into the workshop and fixed it, however I was very suspicious. I dropped my car off at 10.00 a.m. and didn't collect it until around 4.30 p.m. The windows in my car were down and I was advised that when you change fuel filters you get a diesel smell in the car. They then turned around and charged me $540 instead of the $580 they wanted. When I left the workshop I checked underneath my car and found a trail of diesel from the fuel filter so it was obviously my vehicle that had leaked from the workshop onto the road. My vehicle now stinks of diesel. I just wish they had been honest with me. The car seems quite alright. This was the only problem I had with the place. I just hate to be taken for a fool which I felt happened in this instance. It was a simple mistake which probably wouldn't happen again."

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VOLKSWAGEN AMAROK

Natrad Ballarat image

Natrad Ballarat

1 / 38 Grandlee Drive, Wendouree

"Very friendly and great customer service. Thoroughly looked over my car and told me what they would ..."

"Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack."

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Hyundai Tucson

Charge Less Autos image

Charge Less Autos

5 Helm Street, Kangaroo Flat

"I was very happy with the customer service and the work I received on my car. I was was very happy t..."

"I was very happy with the customer service and the work I received on my car. I was was very happy that the staff understood the help I needed and the added extra's that they did for me. "

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Holden Astra

You’ll always find the right Arnold West mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Loddon Mallee mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

Why call dozens of mechanics throughout Loddon Mallee when you can find all your local Arnold West mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Arnold West area have you covered whatever your vehicle needs.

Average rating

5.0 - 33 reviews

Latest review in East Bendigo

Hyundai Accent/Excel

Work finished promptly and professionally.

Reviewed by G.M on June 15

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Questions? Speak with a Service Advisor
1300 655 661