118 Hattam Street, Golden Gully
"Before I dropped off my car the service charge was agreed at $500. When I dropped off the keys I was..."
"Before I dropped off my car the service charge was agreed at $500. When I dropped off the keys I was advised that the fuel filter had to be done at 60,000 and was an extra $80. I agreed that it had to be done. when I arrived to collect my car I noticed a long trail of what appeared to be oil from the workshop, down the driveway and onto the road. When I entered the office I jokingly asked if that was my car and they said no it was from another car driving past. The fuel line broke and they brought it into the workshop and fixed it, however I was very suspicious. I dropped my car off at 10.00 a.m. and didn't collect it until around 4.30 p.m. The windows in my car were down and I was advised that when you change fuel filters you get a diesel smell in the car. They then turned around and charged me $540 instead of the $580 they wanted. When I left the workshop I checked underneath my car and found a trail of diesel from the fuel filter so it was obviously my vehicle that had leaked from the workshop onto the road. My vehicle now stinks of diesel. I just wish they had been honest with me. The car seems quite alright. This was the only problem I had with the place. I just hate to be taken for a fool which I felt happened in this instance. It was a simple mistake which probably wouldn't happen again."Read more