Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

MRT Automotive

MOAMA
star star star star star

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

King Bear Auto

EAST BENDIGO
star star star star star_half

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Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Charge Less Autos

KANGAROO FLAT
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star star star star star

Great freindly service. Didnt fix anything without approval first & provided a q...

Great freindly service. Didnt fix anything without approval first & provided a quote for further repairs.

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Donna, Holden Captiva

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Shepparton

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Peta, Ford Fiesta

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Col, Audi A4

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Sean, Fiat 500/500C

Satguru Motors

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corey, Holden Ute

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Erin, Kia Rio

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

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Brent, Holden Commodore

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Nicolle, MITSUBISHI LANCER

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Eleanor, Mazda 2

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Paula, Toyota RAV4

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Krista, Mazda 3

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Jess, Honda Jazz

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Manish, Mitsubishi Lancer

Seal Motors

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Star Auto Group Pty Ltd

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Daniel, Peugeot 206 CC

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Safe Lube Mobile Mechanics

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"👌"

manuel, Opel/Vauxhall Astra

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Gordon, Volkswagen Golf

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Paul was very friendly and professional, will definitely call him for my next se...

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Monica, VOLKSWAGEN TIGUAN

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"Top bloke"

Sharon, Peugeot 308 CC

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"Definitely using these guys again! Very happy with everything."

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Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Appin South? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Loddon Mallee’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

AutoGuru offer a quick and simple method of finding mechanics across Loddon Mallee and in the Appin South area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

Whether you need a standard safety service or a major logbook service, we find mechanics in the Appin South area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Don't forget you can also compare and book local mobile mechanics in Appin South through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Appin South have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661