Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Bravo Race Engineering

MILDURA
star star star star star

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

MRT Automotive

MOAMA
star star star star star

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Echuca Performance

ECHUCA CBD
star star star star star_border

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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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"very courteous,prompt service"

Colleen, Holden Commodore

No deposit & interest free

BOOK NOW, PAY LATER

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King Bear Auto

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Charge Less Autos

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I was very happy with the customer service and the work I received on my car. I ...

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The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

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I found the staff and workmanship to be professional and helpful, and I will hap...

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Chris, Nissan Maxima

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Gerard, Holden Barina Spark

Marsh Mechanics

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Col, Audi A4

Midas Sunbury

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Very good customer service! The guy who services my car was very friendly and kn...

Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing.

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Jaidyn, NISSAN MAXIMA

Ultra Tune Melton

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"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

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Satguru Motors

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The price is reasonable and the mechanic was very helpful, friendly and informat...

The price is reasonable and the mechanic was very helpful, friendly and informative. They are also very genuine and I will definitely be using them again.

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Santo, HONDA JAZZ

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Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

Kings Autocare Pty Ltd

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"Good service...friendly."

Adam, Toyota Camry

Fix All Automotive

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Tito, HOLDEN BARINA

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Jake, VOLKSWAGEN POLO

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Midas Caroline Springs

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Wael, Mazda 3

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"Service was done quickly and efficiently"

Hardy, Honda Jazz

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Julie, Toyota Camry

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Roshan, Toyota Yaris

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

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Genuine mechanics, service done on time and was satisfied with the service done, all options for further work given, I will recommend Goodyear

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Craig, Subaru Impreza

Goodyear Autocare Glenroy

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

ABS Epping

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The team at ABS Epping are great, I have been taking my cars there for years now...

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Brad, Mitsubishi Outlander

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Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

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Very happy with the service that has been given. Very honest n reliable. Booked ...

Very happy with the service that has been given. Very honest n reliable. Booked in my second car on the spot :-) n recommended to 2 of my colleagues. Thank you from a very satisfied customer.

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Sheba, Holden Viva

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Steve, Holden Captiva

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Taroi, Kia Rio

Midas Sunshine

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Joceline, Mercedes-Benz C-Class

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The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Autolube

airport_shuttle Mobile Mechanic

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Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Edge Auto Solutions

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Rob was really good, he explained things to me & did a good job. I will use him ...

Rob was really good, he explained things to me & did a good job. I will use him again! :)

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Sanya, Mitsubishi Lancer

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

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"👌"

manuel, Opel/Vauxhall Astra

Hutchins MobilTech

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Paul was very friendly and professional, will definitely call him for my next se...

Paul was very friendly and professional, will definitely call him for my next service.

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Monica, VOLKSWAGEN TIGUAN

Car Club Mobile Mechanic

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Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

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Irene, VOLKSWAGEN TIGUAN

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Custom Body & Automotive Mobile Division

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They were absolutely brilliant, they made it easy for me to get a new battery an...

They were absolutely brilliant, they made it easy for me to get a new battery and at a reasonable price, then the mechanic that came went above and beyond. Was a great experience!

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Matt, Nissan Pulsar

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Loddon Mallee using AutoGuru. We combine the top rated mechanics in Annuello and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Searching for a mechanic using AutoGuru means you see results in your local Annuello area as well as the greater Loddon Mallee region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

We get hundreds of searches a day for mechanics in Loddon Mallee. We only list trusted mechanic workshops that match your vehicle, service requirements and Annuello location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Annuello through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Annuello have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661