Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters,...

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters, but didn’t charge me for it.

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Peta, Ford Fiesta

No deposit & interest free

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J Star Automotive

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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"terrific attitude and well priced."

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Rapid Tune Lilydale

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Steph, Toyota Kluger

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"fantastic!"

Clint, Mitsubishi Triton

Ultra Tune Diamond Creek

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"Great mechanics! Highly recommend. Will be going back again :)"

Jess, Mazda 2

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Service carried out as per manufacturers handbook, I'm happy with the service re...

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Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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"Thanks guys :) really happy "

Nicolle, MITSUBISHI LANCER

SVM Automotive

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Steve is a great mechanic. Very knowledgeable and called me throughout the day t...

Steve is a great mechanic. Very knowledgeable and called me throughout the day to let me know what the progress with the car was. Steve is very honest so I feel confident in using him as my mechanic in the future.

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Billy, Audi A4

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Exellent! I made an immediate booking to have my car's timing belt replaced, it was done within the day including the use of a loan car. Fast and efficient service, and the cost was not expensive relatively to others. Would definitely recommend to all. And my car was cleaned for free.

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Taroi, Kia Rio

ABS Eltham

ELTHAM
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"Great Service. Very helpful."

Christian, MAZDA 2

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Autotest Service Centre

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Chris, Mitsubishi Outlander

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Daniel, Peugeot 206 CC

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Sathyanath, Holden Cruze

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Hardy, Honda Jazz

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Cleijne Motors

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I had a good experience with them. They did not try to rip off. The guy was very...

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Salman, Toyota Camry

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All the work done is clearly explained and a summary of what needs to be done next time is given. This allows you to budget and not have expensive surprises!

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The Corner Garage

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"The Corner Garage was great to deal with."

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"Awesome work and well priced! Very helpful and will be back :)"

Maddie, Renault Latitude

Rapid Tune Mitcham

MITCHAM
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Thank you to all at Rapid Tune Mitcham for the A+ experience. Very happy with th...

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Jenna, Ford Focus

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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Chris was very prompt and he knows what he’s doing. Managed to quickly find the ...

Chris was very prompt and he knows what he’s doing. Managed to quickly find the problem with my car and did a quick service!

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Diana, Jeep Grand Cherokee

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

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All the tasks were carried out safely and professionally. Good work Vik. I would...

All the tasks were carried out safely and professionally. Good work Vik. I would recommend Vik for you car service

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Aaron, Honda CR-V

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Kithbrook mechanics & car services. We have partnered with mechanics all over Hume, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

When you search for a car service option in Kithbrook, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

Our trusted mechanics in Kithbrook and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Kithbrook.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Kithbrook. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661