Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Yarra Valley Autocare

LILYDALE
star star star star star

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

No deposit & interest free

BOOK NOW, PAY LATER

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Lilydale Service Centre

LILYDALE
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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Rapid Tune Kilsyth

KILSYTH SOUTH
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"Excellent, thank you."

Mike, Volvo S60

Goodyear Autocare Croydon

CROYDON
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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

Service and wheel alignment was carried out as agreed. Some extra work (which I know was required) was offered at a good price. Never felt pressured in to doing extra work. Service included a detailed report on the condition of the car. Would use again.

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John, Ford Courier

Mr Car Clinic

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Very friendly and thorough service at a great price. Will be back and definitely...

Very friendly and thorough service at a great price. Will be back and definitely recommend to others!

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Naomi, Holden Epica

Ultra Tune Bayswater

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my car was supposed to be washed and cleaned inside neither was done don't say y...

my car was supposed to be washed and cleaned inside neither was done don't say you are offering these things to be done free of charge and then not do them very disappointed

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allan, Mazda 3

Cleijne Motors

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I had a good experience with them. They did not try to rip off. The guy was very...

I had a good experience with them. They did not try to rip off. The guy was very honest. Overall satisfied with the service I got. Note that I went there only for an oil change. I do not know their capabilities about other mechanical repairs. The only thing they could improve is the time taken to perform the service. I have never spent more than 30 mins for an oil change in my life and here I was asked to leave the car and come back after two hours when I was the only person there and no other cars in the workshop.

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Salman, Toyota Camry

Bayswater Automotive Service

BAYSWATER
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"Great friendly service. Done on time, no hidden costs. Would recommend."

Gordon, Toyota Landcruiser

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Goodyear Autocare Boronia

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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

ABS Ferntree Gully

FERNTREE GULLY
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"Very good"

Dan, Ford Falcon

Protune Automotive Services

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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ringwood

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The guys at ABS could not have been more helpful. They communicated throughout t...

The guys at ABS could not have been more helpful. They communicated throughout the whole process calling me to advise of a couple of issues they had found with the remedy and cost. They returned my vehicle promptly and had cleaned it. I would highly recommend them.. 5 Star service guys.

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Steve, Ford Ranger

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

PMA Auto Works

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They are honest in their diagnostics and truly professional in handling any issu...

They are honest in their diagnostics and truly professional in handling any issues that may arise. Price is not the cheapest but more than fair considering the overall extra checks they do when the car is being serviced. Highly recommended!!!

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Lêj, Ford Focus

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Rapid Tune Ferntree Gully

FERNTREE GULLY
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Job was done quickly and efficiently. Will be continuing to use this workshop fo...

Job was done quickly and efficiently. Will be continuing to use this workshop for future services.

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Liam, Jeep Grand Cherokee

Ringwood Automotive Services

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Richard and guys at RAS were awesome overall - clear, honest and open communicat...

Richard and guys at RAS were awesome overall - clear, honest and open communication, did so much in a days time to cause least inconvenience to me. Will go back again for sure.

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Savinay, Mitsubishi Outlander

Premium AutoCare Melbourne

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Excellent service. Were explained the details of the job done and the crew went ...

Excellent service. Were explained the details of the job done and the crew went out of their way to help me even after hours. Greatly appreciate that guys. Thanks!

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Abhi, Mazda 3

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"Fast and cheap"

Zoran, Toyota Corolla

Rapid Tune Mitcham

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Very nice and efficient car service with a very good reasonable price. A few gre...

Very nice and efficient car service with a very good reasonable price. A few great impressions here: 1. Their friendly employee who drove me back to the train station 2. Manager called to check one of my backup tyres and replaced it without extra charge, and provided good suggestions 3. They do have multicultural staff - can speak Chinese which is a great for me who needs a bit of translation help on the terminology. Definitely I will be back to the store next service.

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Qinan, TOYOTA CAMRY

ABS Eltham

ELTHAM
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"Great Service. Very helpful."

Christian, MAZDA 2

Autotest Service Centre

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Creighton's TJM

TRARALGON CBD
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"Excellent customer service and the time frame of service was very sufficient. "

Kate, Toyota Kluger

J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Rapid Tune Pakenham

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They were so good and explained everything in detail so I could understand what ...

They were so good and explained everything in detail so I could understand what needed to e done. They were very nice and professional. highly recommended

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Mrs Webb, Toyota Hilux

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

ABS Morwell

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M1 Motors

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"Great job, the only thing would be a written report."

Barry, Mercedes-Benz C-Class

Rapid Tune Greensborough

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Good communication. Fast service. Good price. Car cleaned. Car running a lot bet...

Good communication. Fast service. Good price. Car cleaned. Car running a lot better. Will be returning

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Samantha, Mitsubishi ASX

VIK Mobile Workshop Pty Ltd

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I had Vik come out and do the general service of my car and he was lovely to wor...

I had Vik come out and do the general service of my car and he was lovely to work with. Although he was on time, he still sent me a message to re-assure he was on the way, also providing an eta. The service was nice and quick, and Vik took extra time out of his day to answer any queries I had regarding the service. Vik was so great to work with that I decided to contact him a couple of days later to replace my battery which he ordered, come out to my home and replaced within the 24 hours all of which was at a reasonable price! It is nice to have a trusted, mobile mechanic that I know I can go back to on a regular basis now and recommend to friends. Cheers Vik, your assistance has been greatly appreciated.

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Kiera, Hyundai i20

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Kevington and the local area so you can find a service option to suit you – with a fixed price upfront. Compare Hume’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

All of the quotes for Kevington mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Hume, so try us today!

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Kevington mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Don't forget you can also compare and book local mobile mechanics in Kevington through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Kevington have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Kevington. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661