Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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"Great Service. Quick and easy to deal with. Reasonable pricing."

Whitney, Ford Everest

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Yarra Valley Autocare

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

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"Fast and cheap"

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Anands Autos

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ABS Eltham

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Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

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Shirshik, Holden Jackaroo

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"Very helpful and affordable. Friendly manager too!!!"

Jennylyn, Holden Astra

ABS Epping

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During this normal servicing, they have genuinely identified the problem associa...

During this normal servicing, they have genuinely identified the problem associated with my car. I have to go there after 5k, to replace front brakes shoe.

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Sunil, Toyota Corolla

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Suraj, Mazda 3

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Taroi, Kia Rio

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philip, PEUGEOT 308

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Leisley, MITSUBISHI OUTLANDER

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Cleijne Motors

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I had a good experience with them. They did not try to rip off. The guy was very...

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Hardy, Honda Jazz

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Karen, HYUNDAI SANTA FE

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ABS Heidelberg

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"Fast efficient. Friendly. Definitely recommend!"

Ian, BMW X5

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"Good service...friendly."

Adam, Toyota Camry

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"Very skilled... Excellent job. Thanks"

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The place I went to was awesome. Really nice and polite, did a great job on my c...

The place I went to was awesome. Really nice and polite, did a great job on my car and the price was great, plus they washed it!

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SVM Automotive Mobile

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"Top bloke"

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Safe Lube Mobile Mechanics

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Mechanic was fantastic and service was done professionally. I would recommend t...

Mechanic was fantastic and service was done professionally. I would recommend this service to friends and families Thank you

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Neru, Mitsubishi Outlander

VIK Mobile Workshop Pty Ltd

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Vik is a very friendly, happy and communicable person. He explained everything t...

Vik is a very friendly, happy and communicable person. He explained everything to me and answered all of my questions without eye rolling. It is so much more convenient for me to have someone such as Vik to service my car in my own driveway. All happy here.

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Jan, Toyota Yaris

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Kanumbra mechanics & car services. We have partnered with mechanics all over Hume, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Kanumbra area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Hume, prices fixed upfront, so you know exactly what you’re getting when you book.

We get hundreds of searches a day for mechanics in Hume. We only list trusted mechanic workshops that match your vehicle, service requirements and Kanumbra location. So you’re guaranteed to find the car service options you’re looking for.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Kanumbra. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Kanumbra. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661