Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Yarra Valley Autocare

LILYDALE
star star star star star

LATEST REVIEW

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

No deposit & interest free

BOOK NOW, PAY LATER

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Lilydale Service Centre

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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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KILSYTH SOUTH
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Shane who we met at Rapid Tune has exceptional customer service skills and follo...

Shane who we met at Rapid Tune has exceptional customer service skills and followed up until we picked up the car. Thanks

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Goodyear Autocare Croydon

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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

Service and wheel alignment was carried out as agreed. Some extra work (which I know was required) was offered at a good price. Never felt pressured in to doing extra work. Service included a detailed report on the condition of the car. Would use again.

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J Star Automotive

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BAYSWATER NORTH
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They communicated well, the service was done in the same day (and I assume was d...

They communicated well, the service was done in the same day (and I assume was done to manufacturers specs), the loan car was kind of cool and the free car wash (in and out) was reasonable.

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Jeroen, Ford Ranger

Cleijne Motors

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They were very professional in terms of calling me to tell when they had complet...

They were very professional in terms of calling me to tell when they had completed the car service and to advise what other items needed to be fixed. The car service itself was completed within 2 and a half hours, which was exceptionally fast. They also fixed the other items in a timely manner.

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Emily, Suzuki Swift

Bayswater Automotive Service

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Steve and the team at Bayswater Automotive service were very helpful and knowled...

Steve and the team at Bayswater Automotive service were very helpful and knowledgeable regarding my vehicle. And they Vacunmed and left the car free very clean after the service. I will definitely be taking my car back there for it's next service, and will look at getting my wife's car serviced there as well, Great job guys Thanks

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Graham, Subaru Liberty

Goodyear Autocare Boronia

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The guys picked up a problem and my car is in warranty very happy to say it save...

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Ultra Tune Diamond Creek provided me with friendly and professional service. Ce...

Ultra Tune Diamond Creek provided me with friendly and professional service. Certainly one of my better car-servicing experiences! Will definitely return for future auto needs.

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Andrea, Hyundai Getz

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

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The guys at ABS could not have been more helpful. They communicated throughout t...

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The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

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Autotest Service Centre

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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

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Lêj, Ford Focus

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Dan, Ford Falcon

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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

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Michael, Holden Cruze

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

Rapid Tune Mitcham

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"Trouble free, good communication, honest advice."

Brad, Ford Ranger

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"Went as anticipated with no unpleasant surprises."

Ian, Holden Astra

Rapid Tune Greensborough

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Good communication & service. Will definitely use this mechanic again & recommen...

Good communication & service. Will definitely use this mechanic again & recommend to friends

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Samantha, Mitsubishi ASX

Premium AutoCare Melbourne

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I didn't see the workshop, so don't know if it was clean and organised. However,...

I didn't see the workshop, so don't know if it was clean and organised. However, the car was returned as clean as when it was left. All fluids seemed to have been replaced or topped up appropriately. Although the invoice says that the the service was done according to the log book, I would prefer to see a checklist of service items with the items ticked off as completed. Good to get information about any problems and be given various priced options for rectifying them.

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Ian, HONDA ACCORD

M1 Motors

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Highly recommended. Nice and professional people with excellent suggestions. Tha...

Highly recommended. Nice and professional people with excellent suggestions. Thank you.

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Thomas, Nissan Dualis/Dualis+2

* Minimum service amounts apply

Midas Blackburn

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Squeezed me in at short notice and did a great job. Staff very helpful, car has ...

Squeezed me in at short notice and did a great job. Staff very helpful, car has been running great ever since service. Thanks Mark

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MARK, Holden Commodore

Creighton's TJM

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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Rapid Tune Pakenham

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Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff a...

Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff and service excellent and received follow up phone call. Over all very happy and will be back Ron

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Ron, Mazda BT-50

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

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"Professional,Trustworthy and a clear path to fixing the car properly."

WIliam, BMW 5 Series

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Howqua and the local area so you can find a service option to suit you – with a fixed price upfront. Compare Hume’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

At AutoGuru, we have partnered with only the top quality mechanics throughout Hume, helping you to easily source the mechanic that’s closest to you in Howqua. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Howqua mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Don't forget you can also compare and book local mobile mechanics in Howqua through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Howqua have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Howqua mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661