Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book High Camp mechanics. Book your car service online and save.

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Midas Sunbury

SUNBURY
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good didn't get drop off as shortage of staff."

Jasmina, Toyota Camry

Tyreforce

CAMPBELLFIELD
star star star star star_half

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

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star star star star star

The service was very efficient. The staff were friendly and the work was excelle...

The service was very efficient. The staff were friendly and the work was excellently done. I gave my bmw 320i for servicing. They got it done in 2.5 hours. I would highly recommend these guys.

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Sharon, BMW 320i

Anands Autos

EPPING
star star star star star

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

EPPING
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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

No deposit & interest free

BOOK NOW, PAY LATER

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Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Garage Full Throttle

CAMPBELLFIELD
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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

ABS Epping

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I didn’t had to tell them what to do, They knew what was to be done. Perfect ser...

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , I am fully satisfied.

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Sunil, Toyota Corolla

SVM Automotive

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Steve was very thorough and helpful. Explained all the work that had to be done ...

Steve was very thorough and helpful. Explained all the work that had to be done and made sure I was happy with the job. Definitely coming back.

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Laurence, Ford Falcon

Rapid Tune Epping

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The gent who served was very friendly and gave me with the satisfying answers wh...

The gent who served was very friendly and gave me with the satisfying answers when asking some questions. In btw he also called me to notify the possible costs and what and why. I really like that as I want to learn about car issues and causes etc. he was honest and told me that he owed me one car wash and why. I would like to recommend the service to everyone else.

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Jing, Toyota Corolla

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

SNG Automotive Pty Ltd

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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Supertech Automotive Repairs

THOMASTOWN
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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Goodyear Autocare Glenroy

GLENROY
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"Good customer service and job well done."

Manish, Mitsubishi Lancer

Moving Motors Pty Ltd

TULLAMARINE
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"Good job, exactly how they promised to be"

Gregor, MAZDA CX7

Ultra Tune Diamond Creek

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"Great customer service, friendly and reliable. Will definitely be returning"

Konstance, Mazda CX-5

Goodyear Autocare Airport West

AIRPORT WEST
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Service was prompt and they phoned me before doing any extra work needed. When i...

Service was prompt and they phoned me before doing any extra work needed. When i picked up car they advised of est. costs that should be addressed at next service.

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Anne, Subaru Impreza

J Star Automotive

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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

The Corner Garage

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"The Corner Garage was great to deal with."

David, Audi A4

Seal Motors

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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Custom Body & Automotive

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Very friendly mechanic with excellent communication skills. Small but efficient ...

Very friendly mechanic with excellent communication skills. Small but efficient business clearly helps to keep costs down for the customer. I saved almost 50% for the same logbook service quoted by Toyota. Have already told my friends about this place.

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Susan, Toyota Landcruiser/Prado

Car Servicing & You Keilor Park

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Paul and his team are the Best mechanic I've been to since moving here. Quick ea...

Paul and his team are the Best mechanic I've been to since moving here. Quick easy affordable and reliable. They really do take care of their customers. My go to mechanic from now on!

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Champion, Holden Vectra

Thien An Automotive

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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

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"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

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"Awesome very helpful"

Alexander, Holden Commodore

Top Speed Motor Group Pty Ltd

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Very pleasant people, did their best to accommodate my tight schedule and budget...

Very pleasant people, did their best to accommodate my tight schedule and budget. Will be returning.

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Alexander, Toyota Yaris

Rapid Tune Greensborough

GREENSBOROUGH
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"Good service! Honest people!"

Lee, Toyota Corolla

Ultra Tune Melton

MELTON
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Paul is a reliable and Honest Mechanic..I have also recommend him to friends and...

Paul is a reliable and Honest Mechanic..I have also recommend him to friends and family..

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Misipa, Holden Captiva

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Midas Essendon

ESSENDON
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Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

Had a virgin velocity point offer that wasn't honoured. No points. Also telling me so many things that were, in their words ‘cracked’ and needed replacing was a bit suspicious. In the end, paid for an expensive driveline replacement that cost 5 times as much as the service

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Narak, Toyota Corolla

Northern Automotive Heidelberg

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I'm very happy with the service I received. The staff were helpful and accommoda...

I'm very happy with the service I received. The staff were helpful and accommodating and the job was done to my satisfaction.

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Tony, Volkswagen Caddy/Caddy Maxi

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ABS Heidelberg

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Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

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Colin, Nissan Tiida

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"All good"

Harawira, Holden Commodore

ABS Eltham

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Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

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Nick, Audi A7

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Christian was helpful, thorough and all in all great mechanic to deal with. Will...

Christian was helpful, thorough and all in all great mechanic to deal with. Will be going back for sure!

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Skye, Kia K2900

Ultra Tune Preston

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I found the guys to be friendly and efficient. The vehicle was serviced promptly...

I found the guys to be friendly and efficient. The vehicle was serviced promptly and I was given a call when ready as promised.

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John, Ford Mustang

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Good service but could be better. I had given my car for service by the logbook,...

Good service but could be better. I had given my car for service by the logbook, but was a little disappointed. The doors weren't greased and made screeching noise, I had to grease the hinges myself. Car wasn't washed after the service. Although manager was very friendly, over service wasn't as great as I had expected.

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Raj, Mitsubishi Lancer

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Karworx Vehicle Service Centre Essendon

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Prompt and friendly service. All the work that was carried out on my car was ex...

Prompt and friendly service. All the work that was carried out on my car was explained to me as well as what needed to be done in the future. Will definitely come back again. Thank you.

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NicK Stratman, Subaru Forester

Midas Sunshine

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"Friendly stuff and good service"

Guantong, Mitsubishi Lancer

Markden Auto Repair

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My car sprung a leak in a fuel line a few days before the service and Markden Au...

My car sprung a leak in a fuel line a few days before the service and Markden Auto Repair fixed it and had the car back to me by the next day. Service was good - will use again :)

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Niall, VOLKSWAGEN GOLF

All Care Automotive

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Efficient and value for money service. Was kept well informed through the servi...

Efficient and value for money service. Was kept well informed through the service process.

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Breishen, Toyota Yaris

Prestock Motors Pty Ltd Australian LPG Service

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Sam (the mechanic) was very helpful and informative by explaining the issues wit...

Sam (the mechanic) was very helpful and informative by explaining the issues with my car and what I should look out for in future. Definitely will go back to them for my next service!

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James, TOYOTA RAV4

Autolube

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Safe Lube Mobile Mechanics

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Turned up right on the set time, very quick with the repair and provided comment...

Turned up right on the set time, very quick with the repair and provided commentary about the vehicle.

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Allan, Mazda Tribute

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

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Had my car serviced at work. Mechanic was on time, efficient, courteous, and eve...

Had my car serviced at work. Mechanic was on time, efficient, courteous, and even did more than requested free of charge. Will definitely use again.

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Annie, HOLDEN BARINA

Hutchins MobilTech

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"Paul is very good at his job, fast efficient service, top job & fair prices"

Martin, Isuzu D-Max

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of Hume in one place. We combine the best mechanics in High Camp and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the High Camp area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in High Camp for a price that suits your budget. We have trusted Hume mechanics who can work on all makes and models. Book today!

Don't forget you can also compare and book local mobile mechanics in High Camp through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in High Camp have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in High Camp that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661