Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Gobarup mechanics. Book your car service online and save.

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King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

I was very happy with the customer service and the work I received on my car. I ...

I was very happy with the customer service and the work I received on my car. I was was very happy that the staff understood the help I needed and the added extra's that they did for me.

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Danielle, Holden Astra

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star

The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

No deposit & interest free

BOOK NOW, PAY LATER

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MRT Automotive

MOAMA
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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Midas Sunbury

SUNBURY
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"Not bad"

Leila, Mazda 3

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

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Satguru Motors

CAMPBELLFIELD
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Overall, my experience was better. First, I got the appointment on the time I wa...

Overall, my experience was better. First, I got the appointment on the time I was free. Second, me and my car were treated very well. Third, I believe there was a bit extra work done for free. Fourth, I liked the way the guy informed me about the things need attention which otherwise I wouldn't know myself. Keep it up 👍🏻

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Mehtab, Honda Accord Euro

Anands Autos

EPPING
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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

EPPING
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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

ABS Epping

EPPING
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I didn’t had to tell them what to do, They knew what was to be done. Perfect ser...

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , I am fully satisfied.

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Sunil, Toyota Corolla

Garage Full Throttle

CAMPBELLFIELD
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"Service was done quickly and efficiently"

Hardy, Honda Jazz

SVM Automotive

EPPING
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"A perfect experience. Thanks to SVO Automotive, I will definitely be returning!"

Belinda, Mazda 3

Rapid Tune Epping

EPPING
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The gent who served was very friendly and gave me with the satisfying answers wh...

The gent who served was very friendly and gave me with the satisfying answers when asking some questions. In btw he also called me to notify the possible costs and what and why. I really like that as I want to learn about car issues and causes etc. he was honest and told me that he owed me one car wash and why. I would like to recommend the service to everyone else.

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Jing, Toyota Corolla

Westmeadows Service Centre

WESTMEADOWS
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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

SNG Automotive Pty Ltd

THOMASTOWN
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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

Supertech Automotive Repairs

THOMASTOWN
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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Ultra Tune Melton

MELTON
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"Best mechanic ever in my life"

Sean, Fiat 500/500C

Goodyear Autocare Glenroy

GLENROY
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"Good customer service and job well done."

Manish, Mitsubishi Lancer

J Star Automotive

DIAMOND CREEK
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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Ultra Tune Diamond Creek

DIAMOND CREEK
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"Great mechanics! Highly recommend. Will be going back again :)"

Jess, Mazda 2

Moving Motors Pty Ltd

TULLAMARINE
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Excellent customer service and very professional. Very detailed with everything ...

Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

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petelo, Holden Sportwagon

Goodyear Autocare Airport West

AIRPORT WEST
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Service was prompt and they phoned me before doing any extra work needed. When i...

Service was prompt and they phoned me before doing any extra work needed. When i picked up car they advised of est. costs that should be addressed at next service.

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Anne, Subaru Impreza

Seal Motors

AIRPORT WEST
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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

The Corner Garage

RESERVOIR
star star star star star_half

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"Friendly and informative staff. I will be retuning. Reasonable prices also."

Carli, Toyota Yaris

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Custom Body & Automotive

RESERVOIR
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Great easy experience from start to finish. Price very competitive and the mecha...

Great easy experience from start to finish. Price very competitive and the mechanic Con was really thorough with me. Will be going back to them for my next service for sure and will be recommending them to friends and family.

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Elna, Suzuki SX4/SX4 Classic

Thien An Automotive

COBURG NORTH
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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Coburg Tyres & Auto Service

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"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

COBURG NORTH
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"very efficient with no hassles"

Sharmila, Mazda 2

Rapid Tune Greensborough

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Great communication. I was happy with the extra info (about small things that wo...

Great communication. I was happy with the extra info (about small things that would need fixing before the next service) I received when my service was completed. Thanks, team at Rapid tune.

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Ang, Toyota Corolla

Top Speed Motor Group Pty Ltd

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Very pleasant people, did their best to accommodate my tight schedule and budget...

Very pleasant people, did their best to accommodate my tight schedule and budget. Will be returning.

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Alexander, Toyota Yaris

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Marsh Mechanics

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"Great friendly service"

Col, Audi A4

Midas Essendon

ESSENDON
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Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

Had a virgin velocity point offer that wasn't honoured. No points. Also telling me so many things that were, in their words ‘cracked’ and needed replacing was a bit suspicious. In the end, paid for an expensive driveline replacement that cost 5 times as much as the service

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Narak, Toyota Corolla

Northern Automotive Heidelberg

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These guys are excellent and what you get for the price is amazing. Will definit...

These guys are excellent and what you get for the price is amazing. Will definitely be going back again.

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Matt, MERCEDES B - CLASS

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

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Colin, Nissan Tiida

ABS Eltham

ELTHAM
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The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient. I will be back again.

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Andrew, Jeep Grand Cherokee

Star Auto Group Pty Ltd

SUNSHINE NORTH
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"All good"

Harawira, Holden Commodore

Autotest Service Centre

ELTHAM
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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

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What a great service by safe lube mobile mechanics. Turned up earlier than promi...

What a great service by safe lube mobile mechanics. Turned up earlier than promised and got the car fixed quickly and cheaply. Great guy and loved the extra advice he gave also. All in all, highly recommend safe lube mobile mechanics. Thanks a lot.

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Steve, Jeep Wrangler

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

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He was polite and very informative. Explained what was required and did a great ...

He was polite and very informative. Explained what was required and did a great job.

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Caroline, HOLDEN ASTRA

Hutchins MobilTech

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On time & straight into the job. Very friendly would recommend to friends & fami...

On time & straight into the job. Very friendly would recommend to friends & family.

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Judy, NISSAN MAXIMA

Book trusted and local mechanics with AutoGuru.

If you’re after a Gobarup mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Hume, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

AutoGuru help you find the best mechanics in Gobarup and beyond, in Hume. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

You’ll find trusted Gobarup mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Gobarup through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Gobarup have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661