Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

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David, Kia Rio

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters,...

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters, but didn’t charge me for it.

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Peta, Ford Fiesta

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

MRT Automotive

MOAMA
star star star star star

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

Yarra Valley Autocare

LILYDALE
star star star star star

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
star star star star star_half

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"Very happy customer"

Lee, Mitsubishi Pajero

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

J Star Automotive

DIAMOND CREEK
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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

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star star star star star

Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

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star star star star star

"Great mechanics! Highly recommend. Will be going back again :)"

Jess, Mazda 2

ABS Eltham

ELTHAM
star star star star star_half

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star star star star star

Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

Anands Autos

EPPING
star star star star star

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star star star star star

"Amazing work."

Roshan, Toyota Yaris

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Goodyear Autocare Croydon

CROYDON
star star star star star_half

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star star star star star

Fixed price, free loan car for the day, my car came back to me in the same condi...

Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Garage Apex

EPPING
star star star star star

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Rapid Tune Greensborough

GREENSBOROUGH
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"Pro and good service!"

Lee, Toyota Corolla

ABS Epping

EPPING
star star star star star

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The team at ABS Epping are great, I have been taking my cars there for years now...

The team at ABS Epping are great, I have been taking my cars there for years now. They tell you when things need fixing and are honest. One time they saved me over $3,000 on my Toyota Camry due to South Morang Toyota trying to say things needed fixing and they didn't. The team at ABS checked the list I was given and showed me what they thought didn't need fixing as well.

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Brad, Mitsubishi Outlander

SVM Automotive

EPPING
star star star star star

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Steve at SVO Automotive went above and beyond to make sure the service was done ...

Steve at SVO Automotive went above and beyond to make sure the service was done properly. Excellent customer service and value for money.

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Pat, Mitsubishi Outlander

Rapid Tune Epping

EPPING
star star star star star_half

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Michael, the manager, was great very helpful and thoroughly explained the work t...

Michael, the manager, was great very helpful and thoroughly explained the work that would be done. He rang to let me know of other work needed and was happy to pick me up when the car was ready. Would recommend them.

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Tania, Kia Rio

Le Mans Automotive

TEMPLESTOWE
star star star star star

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Rapid Tune Kilsyth

KILSYTH SOUTH
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Very friendly and efficient service, will take my wife's car to be serviced to R...

Very friendly and efficient service, will take my wife's car to be serviced to Rapid Tune Kildyth as well. Thank you again

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Ugo, Mitsubishi Pajero

Mr Car Clinic

CROYDON
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Very friendly and thorough service at a great price. Will be back and definitely...

Very friendly and thorough service at a great price. Will be back and definitely recommend to others!

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Naomi, Holden Epica

Supertech Automotive Repairs

THOMASTOWN
star star star star star

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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Cleijne Motors

RINGWOOD EAST
star star star star star_border

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star star star star star

The mechanic provided all the information about the car. He explained what needs...

The mechanic provided all the information about the car. He explained what needs to be fixed with upfront cost. Very well presented and good people skills.

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Sanjay, Toyota Aurion

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

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"Great service! Really friendly staff! Car wash included which was unexpected."

Irwin, Mazda 3

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

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"Very friendly and the rates are very reasonable. highly recommended"

Sathyanath, Holden Cruze

Garage Full Throttle

CAMPBELLFIELD
star star star star star_half

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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

King Bear Auto

EAST BENDIGO
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star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

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star star star star star

You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

ABS Ringwood

RINGWOOD
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"Knowledgable, friendly and professional service."

Peter, Toyota Aurion

PMA Auto Works

RINGWOOD
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"They were super friendly and honest."

Andrew, Hyundai i20

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

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star star star star star

This was my first time at Northern Automotive, I work at La Trobe uni so it was ...

This was my first time at Northern Automotive, I work at La Trobe uni so it was a 5 min walk. The guys were great, they kept in touch with me letting me know what was happening with my car. It was good value and all very easy. I paid with my motor pass card which saved me even more money.

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Karen, HYUNDAI SANTA FE

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"👌"

manuel, Opel/Vauxhall Astra

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very happy with the professionalism shown by Vik. Great communication on when h...

Very happy with the professionalism shown by Vik. Great communication on when he was going to arrive, and great advice. The last mechanic I used, told me the front brakes needed doing. But as the car doesn't get a lot of use, I hadn't had the work done. I asked Vik what the brakes looked and he says they are more than fine. So that about the best recommendation I can give, a mechanic who's not drumming up extra work for himself. thanks Vik, I will be using you again

Read more

Greg, Honda Accord Euro

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Glenrowan mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Hume, both national brands and local workshops. Simply select the service you need, confirm the price and book.

Forget nasty surprises with hidden costs, compare and book Hume’s best mechanics for your car service in one place. We find top rated mechanics in the Glenrowan area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Glenrowan. From a simple safety check service to a major logbook service, and everything in between.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Glenrowan. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Glenrowan that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661