Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

No deposit & interest free

BOOK NOW, PAY LATER

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Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Shane who we met at Rapid Tune has exceptional customer service skills and follo...

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Leisley, MITSUBISHI OUTLANDER

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Fixed price, free loan car for the day, my car came back to me in the same condi...

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On meeting Kevin for the first time I found him to be very polite and understand...

On meeting Kevin for the first time I found him to be very polite and understanding of the situation and what needed to be done on a large service. of my Camry He is trying hard to build up his own business in Croydon after being there twelve months and also surrounded by 5 other mechanics in the area He is very knowledgeable Having done 6 yrs at Holden in Geelong His prices were good and it was done by early afternoon I would highly recommend him to anyone Will continue to use him and thank you Auto Guru for suggesting Kevin Please send more customers to him

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Jennie, Toyota Camry

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Great service Monty was prompt got my air con compressor fixed on the same day. ...

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pabby, Land Rover Range Rover Evoque

Cleijne Motors

RINGWOOD EAST
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They were very professional in terms of calling me to tell when they had complet...

They were very professional in terms of calling me to tell when they had completed the car service and to advise what other items needed to be fixed. The car service itself was completed within 2 and a half hours, which was exceptionally fast. They also fixed the other items in a timely manner.

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Emily, Suzuki Swift

Bayswater Automotive Service

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"Best mechanic in town very nice person"

Derick, Skoda Octavia II

Goodyear Autocare Boronia

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The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

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Anne, Ford Focus

J Star Automotive

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Jack, Nissan X-Trail

ABS Ferntree Gully

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Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added ...

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Bronwyn, Holden Cruze

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Fleur, Mitsubishi Pajero

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

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Michael, Holden Cruze

ABS Ringwood

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Rapid Tune Ferntree Gully

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"Great staff, professional workmanship and I am very happy."

Zachary, Ford Laser

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Milton, Mazda 323

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As best as I can judge, the service was done according to the logbook requirement. It was completed by the time they forecast and in that time they detected and replaced the rear brake pads. At the last service by my Honda dealer. they had said they would replace the brake pads at a price 37% dearer than I subsequently paid at RMS

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Vern, Honda Civic

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Premium AutoCare Melbourne

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We were very happy with the service, the staff were terrific, and the availabili...

We were very happy with the service, the staff were terrific, and the availability of a loan car a bonus. By using Fixed Price Car Service we were also able to make a substantial saving on the price compared with Dealer costs. Our car was also in the previous week for an air conditioning service and the mechanic (Nathan I think was his name) explained to me clearly what was the problem so that we could take steps forward to remedy the problem. (Could still be a warranty issue).

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Spencer, HYUNDAI i30

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"Speedy and courteous service!"

Adrianne, Mazda 3

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"Great customer service, cars runs great."

Carlos, Toyota Yaris

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Zoran, Toyota Corolla

ABS Eltham

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"Great Service. Very helpful."

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

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Kylie, Mazda 3

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"Car's going great!"

Tim, Peugeot 307

J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Rapid Tune Greensborough

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"The staff was sup let friendly and they did a great job."

Talha, Jeep Wrangler

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Creighton's TJM

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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

VIK Mobile Workshop Pty Ltd

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I have already written and submitted a review. I would recommend VIK Mobile Wor...

I have already written and submitted a review. I would recommend VIK Mobile Workshop P/L to anyone, and will. Vik was efficient, friendly and on time - he rang me and told me what time he'd be there, and he was! Very nice man. Great company which I will continue to use. Though I hope, not too often!!!

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Carol, Toyota Camry

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Enochs Point? We combine mechanics from your area of Hume so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

No matter which corner of Enochs Point you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Hume auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Enochs Point who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Don't forget you can also compare and book local mobile mechanics in Enochs Point through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Enochs Point have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661