Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Shepparton

SHEPPARTON CBD
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The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

No deposit & interest free

BOOK NOW, PAY LATER

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NRMA Car Servicing Wagga Wagga

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Very professional and reliable, everything you want to give you confidence that ...

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MRT Automotive

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

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Echuca Performance

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Heather, Toyota Corolla

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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glenn, Jeep Grand Cherokee

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LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

J Star Automotive

DIAMOND CREEK
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Jack, Nissan X-Trail

Ultra Tune Diamond Creek

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"They work hard to satisfy a customer. Affordable prices."

Zoran, Toyota Corolla

Goodyear Autocare Croydon

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John, Ford Courier

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Helena, MAZDA 3

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Service cost was very reasonable and pretty happy this also included a complimen...

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Melissa, Mitsubishi 380

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Chris, Mitsubishi Outlander

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Tim, Peugeot 307

Mr Car Clinic

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Jennie, Toyota Camry

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Anands Autos

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philip, PEUGEOT 308

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Shirshik, Holden Jackaroo

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Nicolle, MITSUBISHI LANCER

SVM Automotive

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Steve, Holden Captiva

Rapid Tune Epping

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Although the price of the service was alot more than expected due to alot of sma...

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matthew, Holden Astra

Ultra Tune Bayswater

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my car was supposed to be washed and cleaned inside neither was done don't say you are offering these things to be done free of charge and then not do them very disappointed

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allan, Mazda 3

Cleijne Motors

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The mechanic provided all the information about the car. He explained what needs...

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Supertech Automotive Repairs

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Karen, Mercedes-Benz B-Class

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Bob, Toyota Yaris

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Erin, Kia Rio

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Barry, Ssangyong Korando

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

VIK Mobile Workshop Pty Ltd

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Vik was on time, very quick and professional. It was my 2nd service with him, ea...

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Soheil, Honda Civic

Safe Lube Mobile Mechanics

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Good service, mechanic was on time, professional, informative and seemed genuine...

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Laura, Holden Captiva

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Eldorado? We combine mechanics from your area of Hume so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

Using AutoGuru to find a local Eldorado mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Hume you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

If you need a logbook service, a tune up or a repair, we can help you find the closest Eldorado mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Don't forget you can also compare and book local mobile mechanics in Eldorado through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Eldorado have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Eldorado that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661