Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Shepparton

SHEPPARTON CBD
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star star star star star

The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Hannah, FORD LASER

Recently requested quotes for East Wangaratta mechanics

Average quote price in Hume

$601.75

Nissan Dualis/Dualis+2

TASKS QUOTED

Basic Service

$159.00

No deposit & interest free

BOOK NOW, PAY LATER

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MRT Automotive

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

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A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

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The service was amazing. We had phoned the day before not expecting to get our car in however Mick at nrma was fantastic and the workshop boys had our car ready in no time. Thankyou guys we will be back

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Siggy, Holden Colorado

SWIFT Service Centre

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Simmone, Holden Commodore

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

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Steph, Toyota Kluger

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"Very happy customer"

Lee, Mitsubishi Pajero

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

J Star Automotive

DIAMOND CREEK
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Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Ultra Tune Diamond Creek

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Petrus, Hyundai ix35

Goodyear Autocare Croydon

CROYDON
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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

ABS Eltham

ELTHAM
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The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient. I will be back again.

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Andrew, Jeep Grand Cherokee

Autotest Service Centre

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One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Rapid Tune Greensborough

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"Great communication. Awesome service. Thanks heaps."

Sam, Mitsubishi Outlander

Rapid Tune Kilsyth

KILSYTH SOUTH
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"Great service and felt the difference the performance of my vehicle."

Janelle, Hyundai Accent

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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Charged me an extra $15 for delivery of the part to fix quoted work. Surely that...

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Tony, BMW 3 Series

Mr Car Clinic

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"Great experience."

Mike, Toyota RAV4

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

SVM Automotive

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First time using SVM and dealt with Steve. He is very professional and I had obs...

First time using SVM and dealt with Steve. He is very professional and I had observed that his workshop is very clean. He is also very honest about his assesment of my vehicle. My car didn’t do a lot of kms since last service but that last service was almost a year ago. His advice was practical and didn’t replace the things hat didn’t need replacing. SVM will also be completing the service of my other vehicle as a result of this very positive experience. Thanks Steve.

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Mark, Toyota Kluger

Rapid Tune Epping

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John, the manager, was very friendly. All the work done was of very high stand...

John, the manager, was very friendly. All the work done was of very high standard. I will certainly go there again.

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Pamela, Mazda 323

Ultra Tune Bayswater

BAYSWATER NORTH
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my car was supposed to be washed and cleaned inside neither was done don't say you are offering these things to be done free of charge and then not do them very disappointed

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allan, Mazda 3

Cleijne Motors

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"Finished the service very quickly."

Vimal, Jeep Grand Cherokee

Supertech Automotive Repairs

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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Tyreforce

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Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

ABS Ringwood

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"Fast efficient. Friendly. Definitely recommend!"

Ian, BMW X5

King Bear Auto

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It was great! Friendly, did what they said they would do and my car was finished...

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Sally, BMW 3 Series

* Minimum service amounts apply

Satguru Motors

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"Friendly service kept us informed and very thorough.great job."

Ron, Fiat Ducato

Garage Full Throttle

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"Service was done quickly and efficiently"

Hardy, Honda Jazz

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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Turned up right on the set time, very quick with the repair and provided comment...

Turned up right on the set time, very quick with the repair and provided commentary about the vehicle.

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Allan, Mazda Tribute

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

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"Prompt, great customer service"

sandro, Toyota Hilux

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the East Wangaratta area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

No matter which corner of East Wangaratta you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Hume auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to East Wangaratta. Compare your options, book online and pay after your service.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in East Wangaratta.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661