Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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"Great Service. Quick and easy to deal with. Reasonable pricing."

Whitney, Ford Everest

ABS Wodonga

WODONGA CBD
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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

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MRT Automotive

MOAMA
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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

King Bear Auto

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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Bendigo Complete Auto Care

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"very courteous,prompt service"

Colleen, Holden Commodore

Charge Less Autos

KANGAROO FLAT
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"Received awesome service"

Shay, Holden Commodore

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Ultra Tune Diamond Creek

DIAMOND CREEK
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"They work hard to satisfy a customer. Affordable prices."

Zoran, Toyota Corolla

Lilydale Service Centre

LILYDALE
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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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Front break shoes replacement was done perfectly and cost effectively. I loved t...

Front break shoes replacement was done perfectly and cost effectively. I loved the service provided, and would like to visit again for my scheduled servicing.

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Sunil, Toyota Corolla

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

SVM Automotive

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Steve laid out all of the information and made everything clear, did not pop out...

Steve laid out all of the information and made everything clear, did not pop out unexpected costs, did not pressure me into any services I did not want or expect. He was thorough in showing and describing what the condition of various parts of my car was like after the service.

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Selin, Mazda 3

Rapid Tune Epping

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"Fantastic customer service, communication and my car is running like a dream."

Dani, Subaru Forester

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

ABS Eltham

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Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

Rapid Tune Greensborough

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"Service from rapid tune is excellent and precise."

Jennylyn, Holden Astra

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

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Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

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Satguru serviced my Jeep Grand Cherokee yesterday for the 120,000 k, and 130,000...

Satguru serviced my Jeep Grand Cherokee yesterday for the 120,000 k, and 130,000 km service and I am confident there will be no issues. They said a few parts didn't need to be replaced and I received a discount which was helpful. They also lent me a loan car as I lived outside the area, which was very much appreciated.

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Jack, Jeep Grand Cherokee

Supertech Automotive Repairs

THOMASTOWN
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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

SNG Automotive Pty Ltd

THOMASTOWN
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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Goodyear Autocare Croydon

CROYDON
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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

Northern Automotive Heidelberg

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I'm very happy with the service I received. The staff were helpful and accommoda...

I'm very happy with the service I received. The staff were helpful and accommodating and the job was done to my satisfaction.

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Tony, Volkswagen Caddy/Caddy Maxi

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ABS Heidelberg

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"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

Mr Car Clinic

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On meeting Kevin for the first time I found him to be very polite and understand...

On meeting Kevin for the first time I found him to be very polite and understanding of the situation and what needed to be done on a large service. of my Camry He is trying hard to build up his own business in Croydon after being there twelve months and also surrounded by 5 other mechanics in the area He is very knowledgeable Having done 6 yrs at Holden in Geelong His prices were good and it was done by early afternoon I would highly recommend him to anyone Will continue to use him and thank you Auto Guru for suggesting Kevin Please send more customers to him

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Jennie, Toyota Camry

Rapid Tune Kilsyth

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"A good business to deal with. Will be back. "

Dean, SUBARU LIBERTY

The Corner Garage

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The Corner Garage has to be the best mechanics out there. Best ever experience. ...

The Corner Garage has to be the best mechanics out there. Best ever experience. Gabriel is the most honest mechanic you'll ever meet. A real down to earth guy. Very Professional and well priced. I've already recommended The Corner Garage to family and friends. 10/10

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Frank, Mitsubishi Express Van

Midas Sunbury

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Comprehensive safety check done and results communicated to me by Spiro so I cou...

Comprehensive safety check done and results communicated to me by Spiro so I could make an informed decision on what can be completed with standard service on the day allowing me to plan another visit for other work identified.

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David, Holden Commodore

Cleijne Motors

RINGWOOD EAST
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I had a good experience with them. They did not try to rip off. The guy was very...

I had a good experience with them. They did not try to rip off. The guy was very honest. Overall satisfied with the service I got. Note that I went there only for an oil change. I do not know their capabilities about other mechanical repairs. The only thing they could improve is the time taken to perform the service. I have never spent more than 30 mins for an oil change in my life and here I was asked to leave the car and come back after two hours when I was the only person there and no other cars in the workshop.

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Salman, Toyota Camry

Custom Body & Automotive

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Very hard to find an honest Mechanic so really appreciated the work Con and his ...

Very hard to find an honest Mechanic so really appreciated the work Con and his team put in. If you need some work done in the Campbelfield area of definitely recommend giving custom body and auto a call!

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Simon, AUDI A4

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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Took the time out to explain how to maintain and look after the car after the se...

Took the time out to explain how to maintain and look after the car after the service.

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Nelson, Kia Cerato

Autolube

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star star star star star
Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Hume’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Devenish area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Forget nasty surprises with hidden costs, compare and book Hume’s best mechanics for your car service in one place. We find top rated mechanics in the Devenish area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Devenish area have you covered whatever your vehicle needs.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Devenish.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661