Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Cosgrove mechanics. Book your car service online and save.

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

MRT Automotive

MOAMA
star star star star star

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

No deposit & interest free

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ABS Wodonga

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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

King Bear Auto

EAST BENDIGO
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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Bendigo Complete Auto Care

IRONBARK
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"very courteous,prompt service"

Colleen, Holden Commodore

Charge Less Autos

KANGAROO FLAT
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"Great service highly recommend"

Wayne, Holden Commodore

J Star Automotive

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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Ultra Tune Diamond Creek

DIAMOND CREEK
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I obtained a very competitive quote and the service received from Diamond Valle...

I obtained a very competitive quote and the service received from Diamond Valley AutoTune was excellent. The quality of the workmanship, customer service and mechanical advice will have me coming back and recommending to family and friends. Mark

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Mark, Honda Accord

ABS Epping

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I would be happy if they could give me an update after the completion of service...

I would be happy if they could give me an update after the completion of service.

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Irshad, TOYOTA COROLLA

SVM Automotive

EPPING
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Arrived on time. Service completed no hassles. Very helpful but most importantly...

Arrived on time. Service completed no hassles. Very helpful but most importantly, very honest. Cheers Steve from SVO.

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Tristan, Ford Focus

Rapid Tune Epping

EPPING
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"An easy, no fuss process. Thanks for making my experience a pleasant one!"

Jess, Honda Jazz

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

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Satguru Motors

CAMPBELLFIELD
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It's a new business in an industrial estate so don't expect a shiny workshop but...

It's a new business in an industrial estate so don't expect a shiny workshop but the service was fantastic. Was picked up and dropped of at no charge. They even cleaned the inside of the car for me and would have given it a wash except that it was raining. They are obviously going all out to win new repetitive business so it's a good time to use these guys. Very competitive price and everything was done without hassle. I had some concerns about the brake pads which they checked and said were fine so nice to see they didn't do something that didn't need doing! I'll be coming back.

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Kieran, Mazda 3

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Garage Full Throttle

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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

Lilydale Service Centre

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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Rapid Tune Greensborough

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Friendly staff and efficient. Stuck to the quoted price and didn't add on unnece...

Friendly staff and efficient. Stuck to the quoted price and didn't add on unnecessary costs

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Patrick, Peugeot 407

ABS Eltham

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Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

Kings Autocare Pty Ltd

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"Good service...friendly."

Adam, Toyota Camry

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Supertech Automotive Repairs

THOMASTOWN
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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Midas Sunbury

SUNBURY
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They are always understanding, as due to overdue service , but they understand a...

They are always understanding, as due to overdue service , but they understand and don't hassle you if you can't make it. I did make it this time round as I had the money which is a bonus, and they were great. Great pleasure to do business with them, thank you once again for understanding.

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Sandra, FORD FOCUS

SNG Automotive Pty Ltd

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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Northern Automotive Heidelberg

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These guys are excellent and what you get for the price is amazing. Will definit...

These guys are excellent and what you get for the price is amazing. Will definitely be going back again.

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Matt, MERCEDES B - CLASS

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ABS Heidelberg

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A good team of mechanics who know what they are doing and recommend anything tha...

A good team of mechanics who know what they are doing and recommend anything that needs to be repaired. When the car came back it drove well and that is all you can ask for.

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David, TOYOTA CAMRY

The Corner Garage

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"Great service and great price. Recommended."

Edwin, Holden Viva

Custom Body & Automotive

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"Friendly and professional!"

Paul, Citroen C5 II

Thien An Automotive

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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Goodyear Autocare Glenroy

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"Good customer service and job well done."

Manish, Mitsubishi Lancer

Goodyear Autocare Croydon

CROYDON
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Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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"On time, easy and good work"

Saurav, Honda Civic

Autolube

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Car Club Mobile Mechanic

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Had my car serviced at work. Mechanic was on time, efficient, courteous, and eve...

Had my car serviced at work. Mechanic was on time, efficient, courteous, and even did more than requested free of charge. Will definitely use again.

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Annie, HOLDEN BARINA

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Hume phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Cosgrove mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

AutoGuru offer a quick and simple method of finding mechanics across Hume and in the Cosgrove area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Cosgrove who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Don't forget you can also compare and book local mobile mechanics in Cosgrove through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Cosgrove have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661