Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Congupna mechanics. Book your car service online and save.

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

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King Bear Auto

EAST BENDIGO
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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Bendigo Complete Auto Care

IRONBARK
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"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

Charge Less Autos

KANGAROO FLAT
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I was very happy with the customer service and the work I received on my car. I ...

I was very happy with the customer service and the work I received on my car. I was was very happy that the staff understood the help I needed and the added extra's that they did for me.

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Danielle, Holden Astra

ABS Wodonga

WODONGA CBD
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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

ABS Epping

EPPING
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The team at ABS Epping are great, I have been taking my cars there for years now...

The team at ABS Epping are great, I have been taking my cars there for years now. They tell you when things need fixing and are honest. One time they saved me over $3,000 on my Toyota Camry due to South Morang Toyota trying to say things needed fixing and they didn't. The team at ABS checked the list I was given and showed me what they thought didn't need fixing as well.

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Brad, Mitsubishi Outlander

SVM Automotive

EPPING
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I only wanted a basic service but Steve was able to help me identify all that wa...

I only wanted a basic service but Steve was able to help me identify all that was needed for my car to be fixed so I got to pay a bit more than what I had expected. But it was good cause now my car feels all brand new and also I asked if I was able to have it before 3 and he was able to do that without any hesitations. Thank you so much for giving life back to my car, couldn’t thank you enough will be back for more servicing in future.

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KingKing, Holden Barina

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

Rapid Tune Epping

EPPING
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This is an absolutely outstanding repairer. Friendly, helpful, efficient and pro...

This is an absolutely outstanding repairer. Friendly, helpful, efficient and professional. Will definitely come back to them in the future.

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Lei, Toyota Aurion

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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In this day and age, one would find everyone's trying to make a buck. Satguru Mo...

In this day and age, one would find everyone's trying to make a buck. Satguru Motors did a fantastic job and were honest to me on my cars condition and on stuff that didn't warrant a change during service there by benefiting me by allowing to change the parts that required change. My wife's car is running like a dream. Thank you very much. Regards, Sumit

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Sumit, HONDA JAZZ

Ultra Tune Diamond Creek

DIAMOND CREEK
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"Pat was fantastic"

Mel, Mazda Tribute

Midas Sunbury

SUNBURY
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Comprehensive safety check done and results communicated to me by Spiro so I cou...

Comprehensive safety check done and results communicated to me by Spiro so I could make an informed decision on what can be completed with standard service on the day allowing me to plan another visit for other work identified.

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David, Holden Commodore

Garage Full Throttle

CAMPBELLFIELD
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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Supertech Automotive Repairs

THOMASTOWN
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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Rapid Tune Greensborough

GREENSBOROUGH
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We got a deal for the service, and then they tried to get me to spend an extra $...

We got a deal for the service, and then they tried to get me to spend an extra $900 worth of stuff which wasnt all necessary .

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Renee, Kia Rio

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

SNG Automotive Pty Ltd

THOMASTOWN
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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

ABS Eltham

ELTHAM
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"Great Service. Very helpful."

Christian, MAZDA 2

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Westmeadows Service Centre

WESTMEADOWS
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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

The Corner Garage

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"Great service and great price. Recommended."

Edwin, Holden Viva

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Northern Automotive Heidelberg

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It was all very easy, nice people and close to work I could just walk there and ...

It was all very easy, nice people and close to work I could just walk there and back. Good value

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Karen, Hyundai Santa Fe

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

Goodyear Autocare Glenroy

GLENROY
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"Communicated clearly what was going on at all times."

Rory, Mazda 323

Custom Body & Automotive

RESERVOIR
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"Friendly and professional!"

Paul, Citroen C5 II

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Thien An Automotive

COBURG NORTH
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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Coburg Tyres & Auto Service

COBURG NORTH
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I took my car there for general service. They were very fast and they finish it ...

I took my car there for general service. They were very fast and they finish it less than 2 hours and the price was really good .

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Shabnam, Toyota Yaris

Sydney Rd Auto Repairs

COBURG NORTH
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Fast, easy and affordable service provided with a smile. Did exactly what was as...

Fast, easy and affordable service provided with a smile. Did exactly what was asked at a good price.

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Lennon, SUZUKI ALTO

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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Safe Lube were absolutely amazing. Professional, reliable, quick and friendly. W...

Safe Lube were absolutely amazing. Professional, reliable, quick and friendly. Would highly recommend

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Bridget, Hyundai Tucson

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Autolube

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Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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He was polite and very informative. Explained what was required and did a great ...

He was polite and very informative. Explained what was required and did a great job.

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Caroline, HOLDEN ASTRA

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of Hume in one place. We combine the best mechanics in Congupna and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

When you search for a mechanic in Congupna, we find the best results locally and around Hume for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

You’ll find trusted Congupna mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Congupna. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661