Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

MRT Automotive

MOAMA
star star star star star

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Wodonga

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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

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Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

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Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Bendigo Complete Auto Care

IRONBARK
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So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

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"Excellent customer service. Car very clean on my return."

JULIE, Honda Accord

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

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Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Ultra Tune Diamond Creek

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"Great mechanics! Highly recommend. Will be going back again :)"

Jess, Mazda 2

ABS Epping

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This was my first time at ABS as my previous mechanic retired. I am glad I selec...

This was my first time at ABS as my previous mechanic retired. I am glad I selected them. The workshop was clean and tidy and the staff friendly. The price was very surprising as it was less than my previous mechanic charged. All work was professionally done and my car was ready in 3 hours which was a bonus. I will be going back in 15,000km.

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Brian, Hyundai Tucson

SVM Automotive

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"A perfect experience. Thanks to SVO Automotive, I will definitely be returning!"

Belinda, Mazda 3

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The gent who served was very friendly and gave me with the satisfying answers wh...

The gent who served was very friendly and gave me with the satisfying answers when asking some questions. In btw he also called me to notify the possible costs and what and why. I really like that as I want to learn about car issues and causes etc. he was honest and told me that he owed me one car wash and why. I would like to recommend the service to everyone else.

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Jing, Toyota Corolla

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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

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Satguru Motors

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They are efficient and went above and beyond what I expected fixing long term is...

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Emma, Holden Astra

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"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

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Sarah, Subaru Liberty

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"Very happy customer"

Lee, Mitsubishi Pajero

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"Good service...friendly."

Adam, Toyota Camry

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"Car's going great!"

Tim, Peugeot 307

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"The staff was sup let friendly and they did a great job."

Talha, Jeep Wrangler

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Peter, Holden Commodore

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Steph, Toyota Kluger

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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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ABS Eltham

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The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient. I will be back again.

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Andrew, Jeep Grand Cherokee

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"fantastic!"

Clint, Mitsubishi Triton

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service received.

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SNG Automotive Pty Ltd

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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

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Karen, HYUNDAI SANTA FE

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ABS Heidelberg

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"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

The Corner Garage

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The Corner Garage has to be the best mechanics out there. Best ever experience. ...

The Corner Garage has to be the best mechanics out there. Best ever experience. Gabriel is the most honest mechanic you'll ever meet. A real down to earth guy. Very Professional and well priced. I've already recommended The Corner Garage to family and friends. 10/10

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Frank, Mitsubishi Express Van

Custom Body & Automotive

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Friendly, explained things well, didn't come back with a list of extra things that "needed to be done".

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Joe, Skoda Octavia II

Thien An Automotive

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"Kim went above and beyond his duty, I was very pleased with the service."

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SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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"👌"

manuel, Opel/Vauxhall Astra

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Car Club Mobile Mechanic

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Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

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Irene, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Hume for your next service. AutoGuru compares mechanics and vehicle service options in Cobram East and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

Why call dozens of mechanics throughout Hume when you can find all your local Cobram East mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Cobram East, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661