Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Chiltern mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

Read more

Lia, Mazda CX-5

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

Read more

Liz, Jeep Grand Cherokee

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

Read more

Hannah, FORD LASER

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very professional and reliable, everything you want to give you confidence that ...

Very professional and reliable, everything you want to give you confidence that the service is done correctly.

Read more

Andrew, Jeep Grand Cherokee

SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

See all
star star star star star

A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

Read more

Trevor, Volkswagen Polo

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

See all
star star star star star

The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

Read more

Heather, Toyota Corolla

Yarra Valley Autocare

LILYDALE
star star star star star

LATEST REVIEW

See all
star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

Read more

Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
star star star star star_border

LATEST REVIEW

See all
star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

Read more

Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Can Do 4x4

LILYDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

Read more

Edward, HOLDEN COMMODORE

J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

Read more

Jack, Nissan X-Trail

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

"great service; lovely staff supplied a loan car will be going back there"

CJ, Renault Captur

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

See all
star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

Read more

Sally, BMW 3 Series

Goodyear Autocare Croydon

CROYDON
star star star star star_half

LATEST REVIEW

See all
star star star star star

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

Read more

Ben, SUBARU TRIBECA

ABS Eltham

ELTHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great Service. Very helpful."

Christian, MAZDA 2

Autotest Service Centre

ELTHAM
star star star star star

LATEST REVIEW

See all
star star star star star

Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

Read more

Chris, Mitsubishi Outlander

One Stop Tyres

BRIAR HILL
star star star star star

LATEST REVIEW

See all
star star star star star

"Car's going great!"

Tim, Peugeot 307

Rapid Tune Kilsyth

KILSYTH SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star_border

Service cost was very reasonable and pretty happy this also included a complimen...

Service cost was very reasonable and pretty happy this also included a complimentary clean. Will use Rapid Tune Kilsyth again.

Read more

Melissa, Mitsubishi 380

Anands Autos

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"Amazing work."

Roshan, Toyota Yaris

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Shayne and the team at Rapid Tune Greensborough could not have been more friendl...

Shayne and the team at Rapid Tune Greensborough could not have been more friendly, professional and eager to please. The work was done as quoted and completed on time. A courtesy car was provided and my car was spotless on collection. The team were even genuinely happy to have a look into another small issue I had at no extra cost. I would have no hesitation in using them again or in highly recommending them.

Read more

Lindy, Hyundai i30

Mr Car Clinic

CROYDON
star star star star star

LATEST REVIEW

See all
star star star star star

On meeting Kevin for the first time I found him to be very polite and understand...

On meeting Kevin for the first time I found him to be very polite and understanding of the situation and what needed to be done on a large service. of my Camry He is trying hard to build up his own business in Croydon after being there twelve months and also surrounded by 5 other mechanics in the area He is very knowledgeable Having done 6 yrs at Holden in Geelong His prices were good and it was done by early afternoon I would highly recommend him to anyone Will continue to use him and thank you Auto Guru for suggesting Kevin Please send more customers to him

Read more

Jennie, Toyota Camry

Garage Apex

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

EPPING
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Thanks guys :) really happy "

Nicolle, MITSUBISHI LANCER

Le Mans Automotive

TEMPLESTOWE
star star star star star

LATEST REVIEW

See all
star star star star star

Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

Read more

philip, PEUGEOT 308

SVM Automotive

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

The mechanic help finding the root cause of noisy sound from my car which is not...

The mechanic help finding the root cause of noisy sound from my car which is not part of task to do. And he didn't charge me.

Read more

Dimas, Honda Jazz

Rapid Tune Epping

EPPING
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very good mechanic, customer service is amazing,Would definitely recommend it to...

Very good mechanic, customer service is amazing,Would definitely recommend it to anyone

Read more

Nash, Holden Calais

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Excellent customer service and was prompt in providing minute details on the job...

Excellent customer service and was prompt in providing minute details on the job.

Read more

Bijoy, Toyota Aurion

Cleijne Motors

RINGWOOD EAST
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

I had a good experience with them. They did not try to rip off. The guy was very...

I had a good experience with them. They did not try to rip off. The guy was very honest. Overall satisfied with the service I got. Note that I went there only for an oil change. I do not know their capabilities about other mechanical repairs. The only thing they could improve is the time taken to perform the service. I have never spent more than 30 mins for an oil change in my life and here I was asked to leave the car and come back after two hours when I was the only person there and no other cars in the workshop.

Read more

Salman, Toyota Camry

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

Read more

karen, Volkswagen Golf V

Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

Read more

Erin, Kia Rio

ABS Ringwood

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star

"Knowledgable, friendly and professional service."

Peter, Toyota Aurion

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

The price is reasonable and the mechanic was very helpful, friendly and informat...

The price is reasonable and the mechanic was very helpful, friendly and informative. They are also very genuine and I will definitely be using them again.

Read more

Santo, HONDA JAZZ

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

The mechanic very nice and helpful and my car now in good Condition as far Will ...

The mechanic very nice and helpful and my car now in good Condition as far Will call you again when needed Thank you

Read more

Olga, Honda Accord Euro

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Chris from Safe Lube was on time and did everything he needed to quickly so that...

Chris from Safe Lube was on time and did everything he needed to quickly so that I could get out and do my work! Fast, convenient and easy!

Read more

Diana, Jeep Grand Cherokee

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Chiltern mechanics & car services. We have partnered with mechanics all over Hume, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Chiltern area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Hume, prices fixed upfront, so you know exactly what you’re getting when you book.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Chiltern who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Don't forget you can also compare and book local mobile mechanics in Chiltern through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Chiltern have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Chiltern mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661