Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

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David, Kia Rio

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

MRT Automotive

MOAMA
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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
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A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

King Bear Auto

EAST BENDIGO
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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

J Star Automotive

DIAMOND CREEK
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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Ultra Tune Diamond Creek

DIAMOND CREEK
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Great service. Prompt and efficient. Car was ready to go 2 hours before estimate...

Great service. Prompt and efficient. Car was ready to go 2 hours before estimated completion time.

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Lorraine, Volkswagen Polo

Bendigo Complete Auto Care

IRONBARK
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"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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I didn’t had to tell them what to do, They knew what was to be done. Perfect ser...

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , I am fully satisfied.

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Sunil, Toyota Corolla

SVM Automotive

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Steve was very thorough and helpful. Explained all the work that had to be done ...

Steve was very thorough and helpful. Explained all the work that had to be done and made sure I was happy with the job. Definitely coming back.

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Laurence, Ford Falcon

Rapid Tune Epping

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Exellent! I made an immediate booking to have my car's timing belt replaced, i...

Exellent! I made an immediate booking to have my car's timing belt replaced, it was done within the day including the use of a loan car. Fast and efficient service, and the cost was not expensive relatively to others. Would definitely recommend to all. And my car was cleaned for free.

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Taroi, Kia Rio

ABS Eltham

ELTHAM
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Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Rapid Tune Greensborough

GREENSBOROUGH
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Shayne and the team at Rapid Tune Greensborough could not have been more friendl...

Shayne and the team at Rapid Tune Greensborough could not have been more friendly, professional and eager to please. The work was done as quoted and completed on time. A courtesy car was provided and my car was spotless on collection. The team were even genuinely happy to have a look into another small issue I had at no extra cost. I would have no hesitation in using them again or in highly recommending them.

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Lindy, Hyundai i30

Charge Less Autos

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They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Goodyear Autocare Croydon

CROYDON
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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

Supertech Automotive Repairs

THOMASTOWN
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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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It's a new business in an industrial estate so don't expect a shiny workshop but...

It's a new business in an industrial estate so don't expect a shiny workshop but the service was fantastic. Was picked up and dropped of at no charge. They even cleaned the inside of the car for me and would have given it a wash except that it was raining. They are obviously going all out to win new repetitive business so it's a good time to use these guys. Very competitive price and everything was done without hassle. I had some concerns about the brake pads which they checked and said were fine so nice to see they didn't do something that didn't need doing! I'll be coming back.

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Kieran, Mazda 3

Garage Full Throttle

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"Service was done quickly and efficiently"

Hardy, Honda Jazz

Mr Car Clinic

CROYDON
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On meeting Kevin for the first time I found him to be very polite and understand...

On meeting Kevin for the first time I found him to be very polite and understanding of the situation and what needed to be done on a large service. of my Camry He is trying hard to build up his own business in Croydon after being there twelve months and also surrounded by 5 other mechanics in the area He is very knowledgeable Having done 6 yrs at Holden in Geelong His prices were good and it was done by early afternoon I would highly recommend him to anyone Will continue to use him and thank you Auto Guru for suggesting Kevin Please send more customers to him

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Jennie, Toyota Camry

Rapid Tune Kilsyth

KILSYTH SOUTH
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They did a good job and followed up after a few days about one of the things the...

They did a good job and followed up after a few days about one of the things they fixed. Very good service as well

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Sebastian, Volkswagen Passat

SNG Automotive Pty Ltd

THOMASTOWN
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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Cleijne Motors

RINGWOOD EAST
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This is he second time that I have had my car serviced by them. They were extre...

This is he second time that I have had my car serviced by them. They were extremely fast and kept me informed of anything that need to be fixed. I would definitely recommend them.

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Emily, Suzuki Swift

Northern Automotive Heidelberg

HEIDELBERG WEST
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Close by, tidy, professional, friendly, timely,and contacted me as soon as the c...

Close by, tidy, professional, friendly, timely,and contacted me as soon as the car was ready. I have subsequently booked my other car in. Very pleased with the whole experience.

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Lia, Ford Escape

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

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my car was supposed to be washed and cleaned inside neither was done don't say y...

my car was supposed to be washed and cleaned inside neither was done don't say you are offering these things to be done free of charge and then not do them very disappointed

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allan, Mazda 3

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

ABS Ringwood

RINGWOOD
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All the work done is clearly explained and a summary of what needs to be done ne...

All the work done is clearly explained and a summary of what needs to be done next time is given. This allows you to budget and not have expensive surprises!

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Jacqui, MAZDA 6

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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Chris from Safe Lube was on time and did everything he needed to quickly so that...

Chris from Safe Lube was on time and did everything he needed to quickly so that I could get out and do my work! Fast, convenient and easy!

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Diana, Jeep Grand Cherokee

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

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"Great work, on time, fast service."

Nina, Ford Fiesta

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Hume for your next service. AutoGuru compares mechanics and vehicle service options in Chesney Vale and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

We combine results for the best mechanics in your local Chesney Vale area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Hume and book. No hidden costs, and quality service from top rated mechanics in your area.

We get hundreds of searches a day for mechanics in Hume. We only list trusted mechanic workshops that match your vehicle, service requirements and Chesney Vale location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Chesney Vale through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Chesney Vale have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Chesney Vale mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661