Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Castella mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Yarra Valley Autocare

LILYDALE
star star star star star

LATEST REVIEW

See all
star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

Read more

Sarah, Subaru Liberty

Lilydale Service Centre

LILYDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very happy customer"

Lee, Mitsubishi Pajero

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

Rapid Tune Lilydale

LILYDALE
star star star star star_border

LATEST REVIEW

See all
star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

Read more

Steph, Toyota Kluger

Can Do 4x4

LILYDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

Read more

Edward, HOLDEN COMMODORE

J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

Read more

Jack, Nissan X-Trail

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

"Pick up and delivery was excellent - makes it much easier to get a service."

Marcus, BMW 5 Series

Goodyear Autocare Croydon

CROYDON
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

ABS Eltham

ELTHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great Service. Very helpful."

Christian, MAZDA 2

Autotest Service Centre

ELTHAM
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Mr Car Clinic

CROYDON
star star star star star

LATEST REVIEW

See all
star star star star star

"Very helpful and friendly and does reasonable work"

Tim, Holden Commodore

Le Mans Automotive

TEMPLESTOWE
star star star star star

LATEST REVIEW

See all
star star star star star

Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

Read more

philip, PEUGEOT 308

Rapid Tune Kilsyth

KILSYTH SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Very good, even found a nail in a tyre. Would recommend to others"

Helena, Nissan Pulsar

One Stop Tyres

BRIAR HILL
star star star star star

LATEST REVIEW

See all
star star star star star

"Car's going great!"

Tim, Peugeot 307

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

LATEST REVIEW

See all
star star star star star

I was able to have my van towed there early and they managed to get me back on t...

I was able to have my van towed there early and they managed to get me back on the road at a moderate price . . . friendly, helpful and informative, and I would certainly use them again.

Read more

Russell, Mitsubishi Express Van

Cleijne Motors

RINGWOOD EAST
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Finished the service very quickly."

Vimal, Jeep Grand Cherokee

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great service very happy will be going back"

Cam, Nissan Patrol

ABS Ringwood

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star

"Knowledgable, friendly and professional service."

Peter, Toyota Aurion

PMA Auto Works

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star

Work done efficiently and within time frame specified and no extra costs. Would...

Work done efficiently and within time frame specified and no extra costs. Would and will recommend them to others!

Read more

Vern, Saab 9000

Rapid Tune Mitcham

MITCHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

Thank you to all at Rapid Tune Mitcham for the A+ experience. Very happy with th...

Thank you to all at Rapid Tune Mitcham for the A+ experience. Very happy with the car service, and extremely impressed with the communication and genuine customer service from the team (not something you get often these days). This was a hassle free experience for me, I even got a free loan car to use for the day, and came back to a clean washed car!! Thumbs up to Rapid Tune Mitcham. My car and I are very happy customers :) I will be returning.

Read more

Jenna, Ford Focus

Ringwood Automotive Services

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star

Another awesome experience guys. Professional, honest and good pricing! Thank yo...

Another awesome experience guys. Professional, honest and good pricing! Thank you.

Read more

Elijah, MAZDA Mazda6

Bayswater Automotive Service

BAYSWATER
star star star star star

LATEST REVIEW

See all
star star star star star

Whole transaction was easy. Booking made. Windscreen installer arrived at set ti...

Whole transaction was easy. Booking made. Windscreen installer arrived at set time and windscreen installed without a problem. Very satisfied. Thank you.

Read more

Bill, Rover 75

Anands Autos

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"Amazing work."

Roshan, Toyota Yaris

ABS Epping

EPPING
star star star star star

LATEST REVIEW

See all
star star star star_border star_border

Charged me an extra $15 for delivery of the part to fix quoted work. Surely that...

Charged me an extra $15 for delivery of the part to fix quoted work. Surely that is in the quoted price why do I have to pay for delivery. Also small pool of oil left near where work was done how long would it have taken just to grab a rag and clean. This makes the difference between good and fair job no pride in work. So charged more than quoted and car returned with small amount of oil still seating in engine bay. FAIR !!

Read more

Tony, BMW 3 Series

SVM Automotive

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

Mechanic was friendly and completed the car service as expected and gave friendl...

Mechanic was friendly and completed the car service as expected and gave friendly advise/ recommendations to vehicle maintenance specifications

Read more

Steve, Holden Captiva

Rapid Tune Epping

EPPING
star star star star star_half

LATEST REVIEW

See all
star star star star star

Customer service was fantastic and the way the worked out a plan to squeeze me i...

Customer service was fantastic and the way the worked out a plan to squeeze me in at such a busy time of year was greatly appreciated. Will definitely be my mechanic of choice in the future.

Read more

Joel, Jeep Wrangler

Garage Apex

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

M1 Motors

NUNAWADING
star star star star star

LATEST REVIEW

See all
star star star star star_border

Efficient, easy access. Joe dropped me home. Called me to advise what needed to ...

Efficient, easy access. Joe dropped me home. Called me to advise what needed to be done before doing the work.

Read more

Kylie, Mazda 3

Goodyear Autocare Boronia

BORONIA
star star star star star

LATEST REVIEW

See all
star star star star star

The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

Read more

Anne, Ford Focus

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

LATEST REVIEW

See all
star star star star star

I'm very happy with the service I received. The staff were helpful and accommoda...

I'm very happy with the service I received. The staff were helpful and accommodating and the job was done to my satisfaction.

Read more

Tony, Volkswagen Caddy/Caddy Maxi

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

LATEST REVIEW

See all
star star star star star

Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

Read more

Colin, Nissan Tiida

* Minimum service amounts apply

Midas Blackburn

BLACKBURN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Team there did a great job. I'm pretty fussy with my car and was impressed with ...

Team there did a great job. I'm pretty fussy with my car and was impressed with their thorough service. Car running fab again.

Read more

Jason, Mazda CX-7

Premium AutoCare Melbourne

WANTIRNA SOUTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Good service, also offer dropping off vehicle upon completion."

Monita, MAZDA 2

Rapid Tune Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

Nice polite professional front office service, car service looks to be all in or...

Nice polite professional front office service, car service looks to be all in order also, price seems resasonalbe

Read more

Jay, Toyota Corolla

ABS Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added ...

Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added surprises. Trustworthy service Happy to recommend

Read more

Bronwyn, Holden Cruze

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Friendly, efficient and great price"

Jimmy, Honda Civic

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Hume. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from Castella mechanics & car services.

Why call dozens of mechanics throughout Hume when you can find all your local Castella mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

All of the Castella mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Don't forget you can also compare and book local mobile mechanics in Castella through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Castella have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Castella that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661