Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

First time to do a service outside the dealer but im satisfied with their job, t...

First time to do a service outside the dealer but im satisfied with their job, they are easy to deal with and have affordable price service. I will highly recommend them to my friends in the area.

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Jay, HONDA ODYSSEY

Anands Autos

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"Amazing work."

Roshan, Toyota Yaris

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star_border

"Good didn't get drop off as shortage of staff."

Jasmina, Toyota Camry

Garage Apex

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

ABS Epping

EPPING
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Charged me an extra $15 for delivery of the part to fix quoted work. Surely that...

Charged me an extra $15 for delivery of the part to fix quoted work. Surely that is in the quoted price why do I have to pay for delivery. Also small pool of oil left near where work was done how long would it have taken just to grab a rag and clean. This makes the difference between good and fair job no pride in work. So charged more than quoted and car returned with small amount of oil still seating in engine bay. FAIR !!

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Tony, BMW 3 Series

Kings Autocare Pty Ltd

COOLAROO
star star star star star

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star star star star star

"Good service...friendly."

Adam, Toyota Camry

Garage Full Throttle

CAMPBELLFIELD
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star star star star star

"Service was done quickly and efficiently"

Hardy, Honda Jazz

SVM Automotive

EPPING
star star star star star

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star star star star star

Steve at SVO Automotive went above and beyond to make sure the service was done ...

Steve at SVO Automotive went above and beyond to make sure the service was done properly. Excellent customer service and value for money.

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Pat, Mitsubishi Outlander

Rapid Tune Epping

EPPING
star star star star star_half

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star star star star star_border

"An easy, no fuss process. Thanks for making my experience a pleasant one!"

Jess, Honda Jazz

Westmeadows Service Centre

WESTMEADOWS
star star star star star

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star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

Supertech Automotive Repairs

THOMASTOWN
star star star star star

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star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

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star star star star star

Their communication is very good. service done in timely manner. Job well done b...

Their communication is very good. service done in timely manner. Job well done by the crew!!

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Bhaumik, Toyota Corolla

Goodyear Autocare Glenroy

GLENROY
star star star star star

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star star star star star_border

"Good customer service and job well done."

Manish, Mitsubishi Lancer

J Star Automotive

DIAMOND CREEK
star star star star star_half

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star star star star star_border

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

The Corner Garage

RESERVOIR
star star star star star_half

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star star star star star

"The Corner Garage was great to deal with."

David, Audi A4

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

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"Ninos was very helpful. Thx for the service"

Glen, Audi A3/A3 Sportback

Custom Body & Automotive

RESERVOIR
star star star star star_half

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star star star star star

"Very helpful service and perfect explanation on questions."

Bart, Hyundai i20

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

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star star star star star

Took my car in for a much needed service.. Chris was fantastic and looked after ...

Took my car in for a much needed service.. Chris was fantastic and looked after me and my car.. I would highly recommend taking your car in if you want great customer service and honestly.

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Troy, Holden Berlina

Thien An Automotive

COBURG NORTH
star star star star star

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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Seal Motors

AIRPORT WEST
star star star star star

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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Coburg Tyres & Auto Service

COBURG NORTH
star star star star_border star_border

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star star star star star

"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

COBURG NORTH
star star star star star

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star star star star star

Great service with a great price. I knew my front tyres were getting a bit thin ...

Great service with a great price. I knew my front tyres were getting a bit thin and they did as well so it was no trouble to get them replaced at the same time.

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Mark, Suzuki Swift

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

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Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

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"Service from rapid tune is excellent and precise."

Jennylyn, Holden Astra

Top Speed Motor Group Pty Ltd

COBURG NORTH
star star star star star

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star star star star star

Great mechanic, very friendly and professional. Dropped vehicle in the morning a...

Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

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Oliver, Honda Jazz

One Stop Tyres

BRIAR HILL
star star star star star

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"Car's going great!"

Tim, Peugeot 307

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

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star star star star star

It was all very easy, nice people and close to work I could just walk there and ...

It was all very easy, nice people and close to work I could just walk there and back. Good value

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Karen, Hyundai Santa Fe

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

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Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

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Colin, Nissan Tiida

ABS Eltham

ELTHAM
star star star star star_half

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star star star star star

Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

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Nick, Audi A7

Midas Essendon

ESSENDON
star star star star star_border

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Bill and his team provided an excellent service and Bill's customer service is e...

Bill and his team provided an excellent service and Bill's customer service is excellent. I will definitely be recommending to friends and family and returning to this workshop in the future .

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Tonella, Volkswagen Golf

All Tune Motors Service Centre Pty Ltd

PRESTON
star star star star star_half

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Christian was helpful, thorough and all in all great mechanic to deal with. Will...

Christian was helpful, thorough and all in all great mechanic to deal with. Will be going back for sure!

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Skye, Kia K2900

Autotest Service Centre

ELTHAM
star star star star star

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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

Ultra Tune Preston

PRESTON
star star star star star

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Service done promptly. Potential cause of issue identified and work done to corr...

Service done promptly. Potential cause of issue identified and work done to correct it.

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Andrew, Mitsubishi Magna

Markden Auto Repair

THORNBURY
star star star star star

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"Good, honest service. No surprises at bill time."

Kyle, MAZDA 6

Goodyear Autocare Essendon

ESSENDON
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Sebastian and the team always do a great job. Very happy with the customer servi...

Sebastian and the team always do a great job. Very happy with the customer service and would highly recommend them for all your automotive needs

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Marcus, Toyota Hilux

Karworx Vehicle Service Centre Essendon

ESSENDON
star star star star star_border

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star star star star star

Professional and friendly staffs. Good workmanship at a cheap price. Recommended...

Professional and friendly staffs. Good workmanship at a cheap price. Recommended.

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Jong, Nissan Dualis/Dualis+2

Pro-Tek Automotive

THORNBURY
star star star star star

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star star star star star

Good clean workshop. Friendly staff. Delivered what they said. Would recommend t...

Good clean workshop. Friendly staff. Delivered what they said. Would recommend them.

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Darcy, VOLKSWAGEN TIGUAN

All Care Automotive

BRUNSWICK
star star star star star

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star star star star star

Efficient and value for money service. Was kept well informed through the servi...

Efficient and value for money service. Was kept well informed through the service process.

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Breishen, Toyota Yaris

Prestock Motors Pty Ltd Australian LPG Service

BRUNSWICK
star star star star star_half

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star star star star star

Sam (the mechanic) was very helpful and informative by explaining the issues wit...

Sam (the mechanic) was very helpful and informative by explaining the issues with my car and what I should look out for in future. Definitely will go back to them for my next service!

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James, TOYOTA RAV4

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

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star star star star star_border

"All good"

Harawira, Holden Commodore

ABS Brunswick

BRUNSWICK EAST
star star star star star

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star star star star star

Steve followed the service of my car. He was clear and helpful in explaining the...

Steve followed the service of my car. He was clear and helpful in explaining the overall condition of the car. He pointed out that tyres will soon need replacement without forcing into buying. My car had some noticeable oil leaks, which were during the service were identified as leftovers from previous engine works. When the next day the car was still leaking, I was told to drive the car over and Steve inspected the car again (free of charge) and once the problem was identified asked for a reasonable price to fix it. Overall, good mechanics and good service, honest prices. I'll go back for the next service.

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Matteo, HOLDEN VIVA

Princes Motor Repairs

BRUNSWICK EAST
star star star star star_half

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star star star star star

"My second time here. Honest and friendly. Will be back."

Gareth, Honda Jazz

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"On time, easy and good work"

Saurav, Honda Civic

Autolube

airport_shuttle Mobile Mechanic

star star star star star

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

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Irene, VOLKSWAGEN TIGUAN

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is ...

I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is a car just out of new car warranty. I found HMT a frank and genuine motor mechanic. HMT is punctual and performs a very good quality of servicing. HMT provides feedback - verbal or notes on actions to take between servicing. For e.g. my car tyres were due for a change. Thanks to HMT I was able to use my tyres for an extra 6 months before buying new ones.

Read more

Aamir, MAZDA 6

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Bylands area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

Why call dozens of mechanics throughout Hume when you can find all your local Bylands mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Bylands mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Don't forget you can also compare and book local mobile mechanics in Bylands through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Bylands have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Bylands. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661