Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

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David, Kia Rio

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

No deposit & interest free

BOOK NOW, PAY LATER

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NRMA Car Servicing Wagga Wagga

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"Good service, very professional, good advice."

joel, Nissan Patrol

SWIFT Service Centre

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"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

MRT Automotive

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
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A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

Yarra Valley Autocare

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

J Star Automotive

DIAMOND CREEK
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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Ultra Tune Diamond Creek

DIAMOND CREEK
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Friendly crew, prompt response and excellent service quality. Highly recommended...

Friendly crew, prompt response and excellent service quality. Highly recommended.

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Rashid, Honda Accord

Goodyear Autocare Croydon

CROYDON
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Fixed price, free loan car for the day, my car came back to me in the same condi...

Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

ABS Eltham

ELTHAM
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Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

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Nick, Audi A7

Autotest Service Centre

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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Rapid Tune Kilsyth

KILSYTH SOUTH
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The guys and girls at rapid tune kilsyth were great car was dropped off all sort...

The guys and girls at rapid tune kilsyth were great car was dropped off all sorted will be back

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Peter, Hyundai i30

Anands Autos

EPPING
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"Amazing work."

Roshan, Toyota Yaris

Rapid Tune Greensborough

GREENSBOROUGH
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"Great communication. Awesome service. Thanks heaps."

Sam, Mitsubishi Outlander

Mr Car Clinic

CROYDON
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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

Garage Apex

EPPING
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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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Very happy with the service from ABS Epping. Have been servicing my car there fo...

Very happy with the service from ABS Epping. Have been servicing my car there for a number of years now and still extremely happy.

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Brad, Toyota Camry

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

SVM Automotive

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They were very honest and professional I would highly recommend for anyone to go...

They were very honest and professional I would highly recommend for anyone to go to see this mechanic

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Brent, Volkswagen Touareg

Rapid Tune Epping

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"Amazing customer service Good expertise Will return"

Sandeep, Toyota RAV4

Ultra Tune Bayswater

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All work carried out to a very high standard. Mechanic rang before attempting an...

All work carried out to a very high standard. Mechanic rang before attempting any extra work. Car was washed and cleaned before handing back. Will use these guys for all of my other vehicles.

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Andrew, Toyota Hiace

Cleijne Motors

RINGWOOD EAST
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This is he second time that I have had my car serviced by them. They were extre...

This is he second time that I have had my car serviced by them. They were extremely fast and kept me informed of anything that need to be fixed. I would definitely recommend them.

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Emily, Suzuki Swift

King Bear Auto

EAST BENDIGO
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Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Supertech Automotive Repairs

THOMASTOWN
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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

ABS Ringwood

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"Knowledgable, friendly and professional service."

Peter, Toyota Aurion

* Minimum service amounts apply

Satguru Motors

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They were friendly, the place is further out than I realised though. The fixed p...

They were friendly, the place is further out than I realised though. The fixed priced saved me a bit of money. Overall it was a very good job although I wouldn't return because the location isn't convenient.

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Winnie, NISSAN PULSAR

Bayswater Automotive Service

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"Friendly staff and great service highly recommend"

Kim, Holden Commodore

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

VIK Mobile Workshop Pty Ltd

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Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-pu...

Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-purchase inspection, "nice" is the least of my concerns. He checked the car on the outside, very superficial. I had to ask for him to plug in the computer , which the guy that sold me the car ended up doing. He never got under the car, nor inspected thoroughly. Turns out the car had an oil leak, so i paid $125 for Vik to tell me that the car "looked good" and that any further inspection would take up a lot of time, so that was all he could do at the moment (walk around it, and test drive it around the block, not even the 4x4). Not too happy, considering any other mechanic would have done a THOROUGH check for that money.

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Juliet, Ford Escape

Safe Lube Mobile Mechanics

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Mechanic chris was very friendly & very knowledgeable as to what my car needed f...

Mechanic chris was very friendly & very knowledgeable as to what my car needed fixing. I highly recommend him Thank you

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Anne, Suzuki Ignis

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Byawatha, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Hume mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

It’s so easy to find local Byawatha mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Hume to deliver upfront quotes all on the same easy to use site.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Byawatha area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Byawatha that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661