Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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star star star star star

The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Hannah, FORD LASER

ABS Wodonga

WODONGA CBD
star star star star star

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The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

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David, Kia Rio

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

MRT Automotive

MOAMA
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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Echuca Performance

ECHUCA CBD
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A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

King Bear Auto

EAST BENDIGO
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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Bendigo Complete Auto Care

IRONBARK
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So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

J Star Automotive

DIAMOND CREEK
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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Lilydale Service Centre

LILYDALE
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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Charge Less Autos

KANGAROO FLAT
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They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Ultra Tune Diamond Creek

DIAMOND CREEK
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"Good service , good advise and honest"

Cheryl, Hyundai Elantra

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Anands Autos

EPPING
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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

EPPING
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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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Charged me an extra $15 for delivery of the part to fix quoted work. Surely that...

Charged me an extra $15 for delivery of the part to fix quoted work. Surely that is in the quoted price why do I have to pay for delivery. Also small pool of oil left near where work was done how long would it have taken just to grab a rag and clean. This makes the difference between good and fair job no pride in work. So charged more than quoted and car returned with small amount of oil still seating in engine bay. FAIR !!

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Tony, BMW 3 Series

SVM Automotive

EPPING
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I only wanted a basic service but Steve was able to help me identify all that wa...

I only wanted a basic service but Steve was able to help me identify all that was needed for my car to be fixed so I got to pay a bit more than what I had expected. But it was good cause now my car feels all brand new and also I asked if I was able to have it before 3 and he was able to do that without any hesitations. Thank you so much for giving life back to my car, couldn’t thank you enough will be back for more servicing in future.

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KingKing, Holden Barina

Rapid Tune Epping

EPPING
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"Punctual and informative diagnosis for problem."

Peggy, Ford Territory

ABS Eltham

ELTHAM
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The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient. I will be back again.

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Andrew, Jeep Grand Cherokee

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

Rapid Tune Greensborough

GREENSBOROUGH
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"Very helpful and affordable. Friendly manager too!!!"

Jennylyn, Holden Astra

Autotest Service Centre

ELTHAM
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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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Great car and customer service. The mechanic was really explanatory and friendly...

Great car and customer service. The mechanic was really explanatory and friendly. Great, highly recommended.

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Sam, HONDA CR-V

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Supertech Automotive Repairs

THOMASTOWN
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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Goodyear Autocare Croydon

CROYDON
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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

Service and wheel alignment was carried out as agreed. Some extra work (which I know was required) was offered at a good price. Never felt pressured in to doing extra work. Service included a detailed report on the condition of the car. Would use again.

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John, Ford Courier

Garage Full Throttle

CAMPBELLFIELD
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"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

SNG Automotive Pty Ltd

THOMASTOWN
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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Mr Car Clinic

CROYDON
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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

Rapid Tune Kilsyth

KILSYTH SOUTH
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Nicest bunch of mechanics you'll ever meet, very good at their jobs! No complain...

Nicest bunch of mechanics you'll ever meet, very good at their jobs! No complaints here

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Erhard, Volkswagen Golf VI

Northern Automotive Heidelberg

HEIDELBERG WEST
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These guys are excellent and what you get for the price is amazing. Will definit...

These guys are excellent and what you get for the price is amazing. Will definitely be going back again.

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Matt, MERCEDES B - CLASS

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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A good team of mechanics who know what they are doing and recommend anything tha...

A good team of mechanics who know what they are doing and recommend anything that needs to be repaired. When the car came back it drove well and that is all you can ask for.

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David, TOYOTA CAMRY

Cleijne Motors

RINGWOOD EAST
star star star star star_border

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They were very professional in terms of calling me to tell when they had complet...

They were very professional in terms of calling me to tell when they had completed the car service and to advise what other items needed to be fixed. The car service itself was completed within 2 and a half hours, which was exceptionally fast. They also fixed the other items in a timely manner.

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Emily, Suzuki Swift

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

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"Great service! Really friendly staff! Car wash included which was unexpected."

Irwin, Mazda 3

The Corner Garage

RESERVOIR
star star star star star_half

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star star star star star

"The Corner Garage was great to deal with."

David, Audi A4

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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Quick, efficient, polite. Carried out a rear brake service. Pricing way below th...

Quick, efficient, polite. Carried out a rear brake service. Pricing way below the dealership.

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Brendan, Volkswagen Touareg

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Bungeet West? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Hume’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

All of the quotes for Bungeet West mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Hume, so try us today!

AutoGuru is Hume’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Bungeet West.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Bungeet West. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Bungeet West that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661