Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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star star star star star

The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Hannah, FORD LASER

MRT Automotive

MOAMA
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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

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King Bear Auto

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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Bendigo Complete Auto Care

IRONBARK
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So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

Charge Less Autos

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"Great service highly recommend"

Wayne, Holden Commodore

ABS Wodonga

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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Midas Sunbury

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Very good customer service! The guy who services my car was very friendly and kn...

Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing.

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Jaidyn, NISSAN MAXIMA

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

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This was my first time at ABS as my previous mechanic retired. I am glad I selec...

This was my first time at ABS as my previous mechanic retired. I am glad I selected them. The workshop was clean and tidy and the staff friendly. The price was very surprising as it was less than my previous mechanic charged. All work was professionally done and my car was ready in 3 hours which was a bonus. I will be going back in 15,000km.

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Brian, Hyundai Tucson

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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

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"Friendly service kept us informed and very thorough.great job."

Ron, Fiat Ducato

J Star Automotive

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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

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"Very helpful and organised everything I wanted. Thank you."

Ramsey, Holden Astra

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"Amazing customer service Good expertise Will return"

Sandeep, Toyota RAV4

Ultra Tune Diamond Creek

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"Good service , good advise and honest"

Cheryl, Hyundai Elantra

Garage Full Throttle

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"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

Kings Autocare Pty Ltd

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"Good service...friendly."

Adam, Toyota Camry

Supertech Automotive Repairs

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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

SNG Automotive Pty Ltd

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You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Rapid Tune Greensborough

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"The staff was sup let friendly and they did a great job."

Talha, Jeep Wrangler

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

ABS Eltham

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The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient. I will be back again.

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Andrew, Jeep Grand Cherokee

Autotest Service Centre

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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

The Corner Garage

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"The Corner Garage was great to deal with."

David, Audi A4

Goodyear Autocare Glenroy

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

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"Took the time to explain things in detail, affordable and friendly."

Jodie, Suzuki Alto

Northern Automotive Heidelberg

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This was my first time at Northern Automotive, I work at La Trobe uni so it was ...

This was my first time at Northern Automotive, I work at La Trobe uni so it was a 5 min walk. The guys were great, they kept in touch with me letting me know what was happening with my car. It was good value and all very easy. I paid with my motor pass card which saved me even more money.

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Karen, HYUNDAI SANTA FE

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

Thien An Automotive

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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Yarra Valley Autocare

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

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"Very happy customer"

Lee, Mitsubishi Pajero

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Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

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petelo, Holden Sportwagon

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I took my car there for general service. They were very fast and they finish it ...

I took my car there for general service. They were very fast and they finish it less than 2 hours and the price was really good .

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Shabnam, Toyota Yaris

Sydney Rd Auto Repairs

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"Awesome very helpful"

Alexander, Holden Commodore

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Goodyear Autocare Airport West

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Very good, customer service was really helpful identifying overall condition of ...

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Trama, Peugeot 207 CC

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Autolube

airport_shuttle Mobile Mechanic

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Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

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star star star star star_border

Turned up right on the set time, very quick with the repair and provided comment...

Turned up right on the set time, very quick with the repair and provided commentary about the vehicle.

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Allan, Mazda Tribute

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

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A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happ...

A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happy, and more than welcome to come again.

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David, HONDA JAZZ

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Bunbartha mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Hume mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Bunbartha and other nearby Hume suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

You’ll find trusted Bunbartha mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Bunbartha through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Bunbartha have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661