Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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"Great Service. Quick and easy to deal with. Reasonable pricing."

Whitney, Ford Everest

No deposit & interest free

BOOK NOW, PAY LATER

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Yarra Valley Autocare

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Creighton's TJM

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The booking was cancelled on Monday but was phone and new booking done for Frida...

The booking was cancelled on Monday but was phone and new booking done for Friday . Which they rang me. Dropped car off at about 8:30am car service and completed by 12 noon and price came in under fixed price car gave me. Will be using them all the time now

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Roinoldi, Ford Fairmont

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service received.

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Andrew, Jeep Grand Cherokee

J Star Automotive

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Jack, Nissan X-Trail

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

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CROYDON
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John, Ford Courier

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Shane who we met at Rapid Tune has exceptional customer service skills and follo...

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Leisley, MITSUBISHI OUTLANDER

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Top service, was very attentive to detail, had the job done very efficiently and...

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Marcus, BMW 5 Series

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"Great service! Really friendly staff! Car wash included which was unexpected."

Irwin, Mazda 3

MRT Automotive

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Great service, friendly and informative. Would recommend to anyone needing a fas...

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Craig, TOYOTA RAV4

Cleijne Motors

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Andrew, Jeep Grand Cherokee

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Echuca Performance

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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

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Heather, Toyota Corolla

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

Rapid Tune Greensborough

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"Good service! Honest people!"

Lee, Toyota Corolla

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Very pleased with the service and Steve very pleasant to deal with. Will recomme...

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Karen, Mercedes-Benz B-Class

Goodyear Autocare Boronia

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The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

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Anne, Ford Focus

ABS Ringwood

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All the work done is clearly explained and a summary of what needs to be done ne...

All the work done is clearly explained and a summary of what needs to be done next time is given. This allows you to budget and not have expensive surprises!

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Jacqui, MAZDA 6

PMA Auto Works

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I would like to write a review about my recent experience with PMA Auto Works in Ringwood. I dropped off my car for a service with them recently and from the moment I stepped into their office and dealt with Peter – it was a very positive experience. He was very helpful and courteous and explained the process to me very clearly. Throughout the day Peter kept me informed about the progress of my car and gave me a clear indication of what needed to be fixed. Their time management was excellent and my car was ready on time to be picked up. Their price and quality of service is fantastic.  I will definitely go back to them for my future car servicing and would highly recommend them to anyone.

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Milton, Mazda 323

Ringwood Automotive Services

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Vern, Honda Civic

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Rapid Tune Mitcham

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"Trouble free, good communication, honest advice."

Brad, Ford Ranger

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

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I had Vik come out and do the general service of my car and he was lovely to wor...

I had Vik come out and do the general service of my car and he was lovely to work with. Although he was on time, he still sent me a message to re-assure he was on the way, also providing an eta. The service was nice and quick, and Vik took extra time out of his day to answer any queries I had regarding the service. Vik was so great to work with that I decided to contact him a couple of days later to replace my battery which he ordered, come out to my home and replaced within the 24 hours all of which was at a reasonable price! It is nice to have a trusted, mobile mechanic that I know I can go back to on a regular basis now and recommend to friends. Cheers Vik, your assistance has been greatly appreciated.

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Kiera, Hyundai i20

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Buffalo River mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Hume mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Buffalo River area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Hume, we’ll find you the best mechanic for the job.

All of the Buffalo River mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Don't forget you can also compare and book local mobile mechanics in Buffalo River through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Buffalo River have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Buffalo River. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661