Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Broken Creek mechanics. Book your car service online and save.

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Hannah, FORD LASER

ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

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star star star star star

Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hume

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

MRT Automotive

MOAMA
star star star star star

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

King Bear Auto

EAST BENDIGO
star star star star star_half

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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Bendigo Complete Auto Care

IRONBARK
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"very courteous,prompt service"

Colleen, Holden Commodore

J Star Automotive

DIAMOND CREEK
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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Charge Less Autos

KANGAROO FLAT
star star star star star

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star star star star star

They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Yarra Valley Autocare

LILYDALE
star star star star star

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Lilydale Service Centre

LILYDALE
star star star star star_half

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star star star star star

"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

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star star star star star

Great discount price, replaced two tyres at very good price, extra value also in...

Great discount price, replaced two tyres at very good price, extra value also includes in the service package like 1-year roadside assist at no cost. Boss very friendly and also give you good price to look after you and your car.

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Yuanyuan, Toyota Camry

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

LILYDALE
star star star star star

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star star star star star

"fantastic!"

Clint, Mitsubishi Triton

Anands Autos

EPPING
star star star star star

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"Amazing work."

Roshan, Toyota Yaris

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

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star star star star star

Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Garage Apex

EPPING
star star star star star

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

EPPING
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Honest, friendly, customer-focused. Willing to go that little bit further to pro...

Honest, friendly, customer-focused. Willing to go that little bit further to provide a positive experience👍

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Jimm, Chrysler 300

SVM Automotive

EPPING
star star star star star

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"A perfect experience. Thanks to SVO Automotive, I will definitely be returning!"

Belinda, Mazda 3

Rapid Tune Epping

EPPING
star star star star star_half

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star star star star star_border

The gent who served was very friendly and gave me with the satisfying answers wh...

The gent who served was very friendly and gave me with the satisfying answers when asking some questions. In btw he also called me to notify the possible costs and what and why. I really like that as I want to learn about car issues and causes etc. he was honest and told me that he owed me one car wash and why. I would like to recommend the service to everyone else.

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Jing, Toyota Corolla

ABS Eltham

ELTHAM
star star star star star_half

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star star star star star

Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

One Stop Tyres

BRIAR HILL
star star star star star

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"Car's going great!"

Tim, Peugeot 307

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

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"Very helpful and affordable. Friendly manager too!!!"

Jennylyn, Holden Astra

Autotest Service Centre

ELTHAM
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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

Tyreforce

CAMPBELLFIELD
star star star star star_half

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

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star star star star star_border

Provided good feedback and advice on how to improve the cars performance and car...

Provided good feedback and advice on how to improve the cars performance and care. They did not pressure for unnecessary repairs like other mechanics I have delt with.

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Julie, Proton Savvy

Supertech Automotive Repairs

THOMASTOWN
star star star star star

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star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Garage Full Throttle

CAMPBELLFIELD
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"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Goodyear Autocare Croydon

CROYDON
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"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

SNG Automotive Pty Ltd

THOMASTOWN
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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

Mr Car Clinic

CROYDON
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"Great experience."

Mike, Toyota RAV4

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

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star star star star star

Excellent service, feedback on condition of vehicle. Good communication. Will ar...

Excellent service, feedback on condition of vehicle. Good communication. Will arrange further services as needed with Northern Automotive Heidelberg. Loan vehicle available and in good condition.

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Margaret, Ssangyong Actyon

Rapid Tune Kilsyth

KILSYTH SOUTH
star star star star star

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"Great service and felt the difference the performance of my vehicle."

Janelle, Hyundai Accent

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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star star star star star

Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

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Colin, Nissan Tiida

Cleijne Motors

RINGWOOD EAST
star star star star star_border

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star star star star star

The mechanic provided all the information about the car. He explained what needs...

The mechanic provided all the information about the car. He explained what needs to be fixed with upfront cost. Very well presented and good people skills.

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Sanjay, Toyota Aurion

The Corner Garage

RESERVOIR
star star star star star_half

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star star star star star

"Great service and great price. Recommended."

Edwin, Holden Viva

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

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star star star star star

"Great service very happy will be going back"

Cam, Nissan Patrol

Custom Body & Automotive

RESERVOIR
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly mechanic with excellent communication skills. Small but efficient ...

Very friendly mechanic with excellent communication skills. Small but efficient business clearly helps to keep costs down for the customer. I saved almost 50% for the same logbook service quoted by Toyota. Have already told my friends about this place.

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Susan, Toyota Landcruiser/Prado

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Mechanic chris was very friendly & very knowledgeable as to what my car needed f...

Mechanic chris was very friendly & very knowledgeable as to what my car needed fixing. I highly recommend him Thank you

Read more

Anne, Suzuki Ignis

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Broken Creek area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Hume. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

AutoGuru help you find the best mechanics in Broken Creek and beyond, in Hume. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Broken Creek who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Don't forget you can also compare and book local mobile mechanics in Broken Creek through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Broken Creek have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661