Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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Great service and met time requirements , was able to leave with them overnight ...

Great service and met time requirements , was able to leave with them overnight , great service centre sets a high standard

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Ben, Holden Ute

ABS Albury

LAVINGTON
star star star star star_border

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Shepparton

SHEPPARTON CBD
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"Great Service. Quick and easy to deal with. Reasonable pricing."

Whitney, Ford Everest

No deposit & interest free

BOOK NOW, PAY LATER

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MRT Automotive

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Echuca Performance

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A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

SWIFT Service Centre

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

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"fantastic!"

Clint, Mitsubishi Triton

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Ultra Tune Diamond Creek

DIAMOND CREEK
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Great discount price, replaced two tyres at very good price, extra value also in...

Great discount price, replaced two tyres at very good price, extra value also includes in the service package like 1-year roadside assist at no cost. Boss very friendly and also give you good price to look after you and your car.

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Yuanyuan, Toyota Camry

King Bear Auto

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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

ABS Eltham

ELTHAM
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Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

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"Amazing work."

Roshan, Toyota Yaris

Goodyear Autocare Croydon

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"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Rapid Tune Greensborough

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Shayne and the team at Rapid Tune Greensborough could not have been more friendly, professional and eager to please. The work was done as quoted and completed on time. A courtesy car was provided and my car was spotless on collection. The team were even genuinely happy to have a look into another small issue I had at no extra cost. I would have no hesitation in using them again or in highly recommending them.

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Lindy, Hyundai i30

ABS Epping

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Irshad, TOYOTA COROLLA

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Arrived on time. Service completed no hassles. Very helpful but most importantly...

Arrived on time. Service completed no hassles. Very helpful but most importantly, very honest. Cheers Steve from SVO.

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Tristan, Ford Focus

Rapid Tune Epping

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John, the manager, was very friendly. All the work done was of very high stand...

John, the manager, was very friendly. All the work done was of very high standard. I will certainly go there again.

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Pamela, Mazda 323

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Service cost was very reasonable and pretty happy this also included a complimen...

Service cost was very reasonable and pretty happy this also included a complimentary clean. Will use Rapid Tune Kilsyth again.

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Melissa, Mitsubishi 380

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Mr Car Clinic

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"Very helpful and friendly and does reasonable work"

Tim, Holden Commodore

Supertech Automotive Repairs

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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Cleijne Motors

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Fast and professional service. Kept me up to date with work progress and was fai...

Fast and professional service. Kept me up to date with work progress and was fairly priced.

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Damien, Ford Falcon

Ultra Tune Bayswater

BAYSWATER NORTH
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"Great service very happy will be going back"

Cam, Nissan Patrol

Bendigo Complete Auto Care

IRONBARK
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So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

Tyreforce

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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

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Excellent customer service. Had my car serviced in a timely manner at a very com...

Excellent customer service. Had my car serviced in a timely manner at a very competitive price. Will be back in the future for sure. Thanks Satguru motors:)

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Prem, Toyota Camry

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"Service was done quickly and efficiently"

Hardy, Honda Jazz

ABS Ringwood

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"Fast efficient. Friendly. Definitely recommend!"

Ian, BMW X5

SNG Automotive Pty Ltd

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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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"On time, easy and good work"

Saurav, Honda Civic

VIK Mobile Workshop Pty Ltd

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"Vik worked really quickly and was super friendly and professional."

Josephine, Renault Megane III

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Hume so we can find you a Bowser mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

It’s so easy to find local Bowser mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Hume to deliver upfront quotes all on the same easy to use site.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Bowser area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Don't forget you can also compare and book local mobile mechanics in Bowser through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Bowser have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Bowser. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661