Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

NRMA Car Servicing Tuggeranong

GREENWAY
star star star star star_half

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star star star star star_border

The service was great communication was great however the pricing was not ok the...

The service was great communication was great however the pricing was not ok they charge through the roof for parts

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Jesse, Holden Commodore

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

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star star star star star

"Excellent service."

Rina, Mercedes-Benz SLK

Ultra Tune Phillip

PHILLIP
star star star star star_half

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star star star star star

"Honest and serious about creating long term custom."

Danny, Nissan Navara/Pick-up

No deposit & interest free

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Other mechanics in Hume

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
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The service was amazing. We had phoned the day before not expecting to get our c...

The service was amazing. We had phoned the day before not expecting to get our car in however Mick at nrma was fantastic and the workshop boys had our car ready in no time. Thankyou guys we will be back

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Siggy, Holden Colorado

SWIFT Service Centre

WAGGA WAGGA CBD
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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

Goodyear Autocare Fyshwick

FYSHWICK
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"Quick and efficient Car going really well Thanks"

Simon, Honda CR-V

The Car Doctor

BELCONNEN
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Greg Murray at the Car Doctor was very pleasant to deal with and most helpful an...

Greg Murray at the Car Doctor was very pleasant to deal with and most helpful and honest.

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Cath, BMW X5

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

ABS Molonglo

FYSHWICK
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"Very friendly and helpful, provided good service. Would recommend to friends. "

Jeff, NISSAN PULSAR

Ultra Tune Belconnen

BELCONNEN
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Easy to book in. Was informed during service of extra work needed. Not pushy. Po...

Easy to book in. Was informed during service of extra work needed. Not pushy. Polite and friendly

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Jenny, Toyota Camry

5A Mechanical Repair

FYSHWICK
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All the highly rated assessments and comments of others reviewers are justified!...

All the highly rated assessments and comments of others reviewers are justified! Experienced mechanics, rather than apprentices, do the work. The work is skillfully done and their price is very competitive. All work is explained in advance and justified. They go out of their way to build trust and have excellent customer service. After 40 years I have finally found car mechanics that I can trust!

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Simon, Volkswagen Golf

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
star star star star star_half

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"Great service. Friends and efficient. Great price and they washed my car!"

Justin, Toyota Prius

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
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star star star star star

Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

N & D Auto Services Pty Ltd

MITCHELL
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We were really pleased with N&D Auto Services. Everything was explained us withi...

We were really pleased with N&D Auto Services. Everything was explained us within minutes of the booking. Staff were friendly, efficient and advised us of all the work to be done. We'll be back and will bring our friends. Competitively priced, we'd highly recommend them for your next service.

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Tim, TOYOTA AVENSIS VERSO

Paul Whyte Automotive

GUNGAHLIN
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We were very happy with the service provided by Paul Whyte. Especially that we g...

We were very happy with the service provided by Paul Whyte. Especially that we got a courtesy call to let us know of further problems that needed to be fixed. With the go ahead given, it was completed within the same day, even though I said they didn't need to rush. However we weren't able to pick up he car until another day, and they were very accommodating with this. I would use them again and wouldn't hesitate to recommend them to others needing a mechanic. Thanks again guy!

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Naomi, Hyundai Getz

Mechanika Motors

GOULBURN CBD
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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

ABS Shepparton

SHEPPARTON CBD
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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

Creighton's TJM

TRARALGON CBD
star star star star star

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The booking was cancelled on Monday but was phone and new booking done for Frida...

The booking was cancelled on Monday but was phone and new booking done for Friday . Which they rang me. Dropped car off at about 8:30am car service and completed by 12 noon and price came in under fixed price car gave me. Will be using them all the time now

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Roinoldi, Ford Fairmont

Innovate Performance

MORWELL
star star star star star

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

J Smith Motors

MORWELL
star star star star star

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

Yarra Valley Autocare

LILYDALE
star star star star star

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

MRT Automotive

MOAMA
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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Rapid Tune Kilsyth

KILSYTH SOUTH
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Nicest bunch of mechanics you'll ever meet, very good at their jobs! No complain...

Nicest bunch of mechanics you'll ever meet, very good at their jobs! No complaints here

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Erhard, Volkswagen Golf VI

Echuca Performance

ECHUCA CBD
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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

Goodyear Autocare Croydon

CROYDON
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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

Service and wheel alignment was carried out as agreed. Some extra work (which I know was required) was offered at a good price. Never felt pressured in to doing extra work. Service included a detailed report on the condition of the car. Would use again.

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John, Ford Courier

Mr Car Clinic

CROYDON
star star star star star

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On meeting Kevin for the first time I found him to be very polite and understand...

On meeting Kevin for the first time I found him to be very polite and understanding of the situation and what needed to be done on a large service. of my Camry He is trying hard to build up his own business in Croydon after being there twelve months and also surrounded by 5 other mechanics in the area He is very knowledgeable Having done 6 yrs at Holden in Geelong His prices were good and it was done by early afternoon I would highly recommend him to anyone Will continue to use him and thank you Auto Guru for suggesting Kevin Please send more customers to him

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Jennie, Toyota Camry

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

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"Very good service got job done no complaints. Highly recommend."

Param, Ford Territory

J Star Automotive

DIAMOND CREEK
star star star star star_half

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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Call A Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

Book trusted and local mechanics with AutoGuru.

Need a Biggara mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Hume. Simply find the mechanic you want to use, confirm the price upfront, and book.

Using AutoGuru to find a local Biggara mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Hume you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Biggara for a price that suits your budget. We have trusted Hume mechanics who can work on all makes and models. Book today!

Don't forget you can also compare and book local mobile mechanics in Biggara through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Biggara have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Biggara mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661