Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Compare mechanics closest to Arbuckle and book your car service online

Innovate Performance  image
Innovate Performance  image

Innovate Performance

10 Centre Road, Morwell Cbd

"Staff were very friendly & informative & drove me to & from the local shopping centre while my car w..."

"Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced."

Read more

HOLDEN COMMODORE

Need to book a car service and want to use a local Arbuckle mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Hume in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Arbuckle or the greater Hume area, get an upfront quote online and pay nothing extra!

AutoGuru sources services for a range of vehicle makes and models in Arbuckle. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Average rating

4.2 - 13 reviews

Latest review in Traralgon Cbd

Ford Fairmont

Dropped car of at 8:15am car was ready around 9:30am For a 03 ford Fairmont 165 k logbook service ( basically a full safety checks with an oil and oil filter change...) and before my bookings they also put my car on hoist to check if brakes would required and to see addition price , all free of charge Second time I've used them and your service too,

Reviewed by R.n on March 7

Otto

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Questions? Speak with a Service Advisor
1300 655 661