Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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star star star star star_border

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters,...

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters, but didn’t charge me for it.

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Peta, Ford Fiesta

No deposit & interest free

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Yarra Valley Autocare

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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LILYDALE
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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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"fantastic!"

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Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

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Ultra Tune Diamond Creek provided me with friendly and professional service. Ce...

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Nick, Audi A7

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Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

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Chris, Mitsubishi Outlander

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"Car's going great!"

Tim, Peugeot 307

Goodyear Autocare Croydon

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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

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John, Ford Courier

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Rapid Tune Greensborough

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"Great communication. Awesome service. Thanks heaps."

Sam, Mitsubishi Outlander

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Shirshik, Holden Jackaroo

ABS Epping

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Very happy with the service from ABS Epping. Have been servicing my car there fo...

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Shane was helpful in every way possible, and finished his service by washing my ...

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philip, PEUGEOT 308

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Rachel, Hyundai Getz

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Willie, Honda Civic

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JANINE, Mazda 3

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Jennie, Toyota Camry

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Daniel, Peugeot 206 CC

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* Minimum service amounts apply

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Praveen, Toyota Corolla

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Brent, Holden Commodore

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You guys provide professional service. I am thankful for your right advice for m...

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Sam, Holden Cruze

PMA Auto Works

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Professional and helpful. Kept all the old parts and explained what work was car...

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Louise, Mazda CX-7

Northern Automotive Heidelberg

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I'm very happy with the service I received. The staff were helpful and accommoda...

I'm very happy with the service I received. The staff were helpful and accommodating and the job was done to my satisfaction.

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Tony, Volkswagen Caddy/Caddy Maxi

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ABS Heidelberg

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Excellent service and communication. Great price. Will be using these guys again...

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Rapid Tune Mitcham

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The team at Rapid Tune Mitcham were fantastic, they serviced my car promptly, wi...

The team at Rapid Tune Mitcham were fantastic, they serviced my car promptly, with no fuss and with the upmost professionalism. I also received a courtesy car for the day and my car was washed when I picked it up! If you are looking for a hassle free, professional, well priced mechanic, who takes the headaches out of car servicing, I recommend the team at Rapid Tune Mitcham. I will definitely be back. Josh

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Joshua, Ford G6

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Laura, Honda Civic

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Safe Lube Mobile Mechanics

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Mechanic was fantastic and service was done professionally. I would recommend t...

Mechanic was fantastic and service was done professionally. I would recommend this service to friends and families Thank you

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Neru, Mitsubishi Outlander

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

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Very happy with the professionalism shown by Vik. Great communication on when h...

Very happy with the professionalism shown by Vik. Great communication on when he was going to arrive, and great advice. The last mechanic I used, told me the front brakes needed doing. But as the car doesn't get a lot of use, I hadn't had the work done. I asked Vik what the brakes looked and he says they are more than fine. So that about the best recommendation I can give, a mechanic who's not drumming up extra work for himself. thanks Vik, I will be using you again

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Greg, Honda Accord Euro

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Hume using AutoGuru. We combine the top rated mechanics in Ancona and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Ancona area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Ancona. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Ancona through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ancona have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661