Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Alfa Romeo mechanics in Hume

ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

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star star star star star

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Great Service. Quick and easy to deal with. Reasonable pricing."

Whitney, Ford Everest

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Other Alfa Romeo mechanics in Hume

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star

Spiro was fantastic. Was able to explain clearly and work with me to discuss th...

Spiro was fantastic. Was able to explain clearly and work with me to discuss the next steps for my car. Would highly recommend to everyone to visit Midas Sunbury

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Kris, Peugeot 407

Lilydale Service Centre

LILYDALE
star star star star star_half

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star star star star star

"Very happy customer"

Lee, Mitsubishi Pajero

Rapid Tune Lilydale

LILYDALE
star star star star star_border

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star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

J Star Automotive

DIAMOND CREEK
star star star star star_half

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star star star star star_border

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Anands Autos

EPPING
star star star star star

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star star star star star

"Amazing work."

Roshan, Toyota Yaris

Yarra Valley Autocare

LILYDALE
star star star star star

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

SVM Automotive

EPPING
star star star star star

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star star star star star

They were very honest and professional I would highly recommend for anyone to go...

They were very honest and professional I would highly recommend for anyone to go to see this mechanic

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Brent, Volkswagen Touareg

Princes Motor Repairs

BRUNSWICK EAST
star star star star star_half

LATEST REVIEW

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star star star star star_border

Excellent communication about the service, great price. Were very busy and ran l...

Excellent communication about the service, great price. Were very busy and ran late at the end of the day, so had to wait longer than expected to pick up my vehicle - wasn't a big concern but be aware of this if needing to pick up at a set time.

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Katherine, Suzuki Grand Vitara

Goodyear Autocare Essendon

ESSENDON
star star star star star

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star star star star star

Great job, well priced and great customer service. Will definitely be going back...

Great job, well priced and great customer service. Will definitely be going back.

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Aaron, Suzuki Swift

Ringwood Automotive Services

RINGWOOD
star star star star star

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star star star star star

"Really lovely and helpful staff, always a pleasure"

Kelly, Mazda CX-3

Rapid Tune Epping

EPPING
star star star star star_half

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star star star star star

"Fantastic customer service, communication and my car is running like a dream."

Dani, Subaru Forester

Rapid Tune Greensborough

GREENSBOROUGH
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star star star star star

"Good service! Honest people!"

Lee, Toyota Corolla

Karworx Vehicle Service Centre Essendon

ESSENDON
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star star star star star

They gave me an estimate to fix a side mirror replacement and kept to the estima...

They gave me an estimate to fix a side mirror replacement and kept to the estimate which was good.

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Lianne, Nissan Micra

Rapid Tune Kilsyth

KILSYTH SOUTH
star star star star star

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star star star star star

Second time going to rapid tune in Kilsyth, great service, great staff & good va...

Second time going to rapid tune in Kilsyth, great service, great staff & good value :)

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Nicole, Suzuki Swift

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

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star star star star star

"great service; lovely staff supplied a loan car will be going back there"

CJ, Renault Captur

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star_border star_border

I thought it was expensive for the work that was done. An oil flush and change r...

I thought it was expensive for the work that was done. An oil flush and change rotate my wheels and 2 parking globes that I had to replace due to they were replaced with ordinary globes and I have blue lights

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Chris, Kia Cerato

ABS Brunswick

BRUNSWICK EAST
star star star star star

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star star star star star

When an issue was resolved but began again within an hour of leaving the worksho...

When an issue was resolved but began again within an hour of leaving the workshop I got it in the next day and it was repaired as quickly as possible. Staff are quick, polite and know what they're doing.

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Kathryn, Nissan Tiida

Rapid Tune Mitcham

MITCHAM
star star star star star_half

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star star star star star

Exceptional customer service and free loan car! All the work done is clearly exp...

Exceptional customer service and free loan car! All the work done is clearly explained and good value for money.

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YU, Toyota Aurion

* Minimum service amounts apply

Midas Blackburn

BLACKBURN
star star star star star_half

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star star star star star

Friendly and nice experience. Service finished within promised timing. Detailed ...

Friendly and nice experience. Service finished within promised timing. Detailed service report provided.

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Johnson, Toyota Yaris

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

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star star star star star

The service given the company and mechanic was great and also help me to give th...

The service given the company and mechanic was great and also help me to give the information what I need to fix it my self just in case of emergency

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Prabhjot, Holden Commodore

Rapid Tune Ferntree Gully

FERNTREE GULLY
star star star star star

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star star star star star

Job was done quickly and efficiently. Will be continuing to use this workshop fo...

Job was done quickly and efficiently. Will be continuing to use this workshop for future services.

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Liam, Jeep Grand Cherokee

Custom Body & Automotive

RESERVOIR
star star star star star_half

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star star star star star

Great service and thorough inspection of the car, advised me of issues that need...

Great service and thorough inspection of the car, advised me of issues that need to be addressed.

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Daniel, Ford Falcon

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star

"The guys there were very friendly. And the work performed was as described."

Daniel, Volkswagen Polo

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

Superb excellent service by ultra tune they are very friendly and do excellent j...

Superb excellent service by ultra tune they are very friendly and do excellent job.

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Mohit, Mercedes-Benz E-Class

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

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star star star star star

Received call advising of any extra works required in addition to logbook servic...

Received call advising of any extra works required in addition to logbook service & requirements explained in detail. Vacuumed my vehicle & placed a deodoriser in the car at no charge.....nice touch!

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Rachel, Mazda CX-5

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

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star star star star star

This was my first time at Northern Automotive, I work at La Trobe uni so it was ...

This was my first time at Northern Automotive, I work at La Trobe uni so it was a 5 min walk. The guys were great, they kept in touch with me letting me know what was happening with my car. It was good value and all very easy. I paid with my motor pass card which saved me even more money.

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Karen, HYUNDAI SANTA FE

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

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star star star star star

Friendly service. Monty took the time to explain the problem and when they were ...

Friendly service. Monty took the time to explain the problem and when they were done, he showed me the parts that they replaced.

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Kong, Mercedes-Benz C-Class

Premium AutoCare Melbourne

WANTIRNA SOUTH
star star star star star_half

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star star star star star

Excellent service. Were explained the details of the job done and the crew went ...

Excellent service. Were explained the details of the job done and the crew went out of their way to help me even after hours. Greatly appreciate that guys. Thanks!

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Abhi, Mazda 3

ABS Ringwood

RINGWOOD
star star star star star

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star star star star star

"Fast efficient. Friendly. Definitely recommend!"

Ian, BMW X5

Sydney Rd Auto Repairs

COBURG NORTH
star star star star star

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star star star star star

Great service with a great price. I knew my front tyres were getting a bit thin ...

Great service with a great price. I knew my front tyres were getting a bit thin and they did as well so it was no trouble to get them replaced at the same time.

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Mark, Suzuki Swift

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star_border

They were able to lend me a courtesy car which made my day much easier. They als...

They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

PMA Auto Works

RINGWOOD
star star star star star

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star star star star star

"Perfect service"

Ali, Nissan Murano

Bayswater Automotive Service

BAYSWATER
star star star star star

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star star star star star

Great service and communication, also helped with the sale of my car. Great to d...

Great service and communication, also helped with the sale of my car. Great to deal with

Read more

Laura, Honda Civic

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star

Amazing customer service, so friendly and honest and easy to deal with. Great jo...

Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my Jeep, very happy with the work completed. Excellent pricing for the service you get. These guys are fantastic. I will recommend them to my family and friends.

Read more

Diana, Jeep Cherokee

Cleijne Motors

RINGWOOD EAST
star star star star star_border

LATEST REVIEW

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star star star star star

Fast and professional service. Kept me up to date with work progress and was fai...

Fast and professional service. Kept me up to date with work progress and was fairly priced.

Read more

Damien, Ford Falcon

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

"Great service, well detailed with all charges and aditional extras explained"

Jaimi, Mitsubishi Lancer

Coburg Tyres & Auto Service

COBURG NORTH
star star star star_border star_border

LATEST REVIEW

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star star star star star

I took my car there for general service. They were very fast and they finish it ...

I took my car there for general service. They were very fast and they finish it less than 2 hours and the price was really good .

Read more

Shabnam, Toyota Yaris

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

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star star star star star

Excellent customer service and very professional. Very detailed with everything ...

Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

Read more

petelo, Holden Sportwagon

M1 Motors

NUNAWADING
star star star star star

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star star star star star

"Great job with a competitive price."

Simon, BMW 1 Series

Mr Car Clinic

CROYDON
star star star star star

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star star star star star

Very friendly and thorough service at a great price. Will be back and definitely...

Very friendly and thorough service at a great price. Will be back and definitely recommend to others!

Read more

Naomi, Holden Epica

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

LATEST REVIEW

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star star star star star_border

A good team of mechanics who know what they are doing and recommend anything tha...

A good team of mechanics who know what they are doing and recommend anything that needs to be repaired. When the car came back it drove well and that is all you can ask for.

Read more

David, TOYOTA CAMRY

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

Read more

Wael, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

Read more

Tito, HOLDEN BARINA

Ultra Tune Preston

PRESTON
star star star star star

LATEST REVIEW

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star star star star star

Service done promptly. Potential cause of issue identified and work done to corr...

Service done promptly. Potential cause of issue identified and work done to correct it.

Read more

Andrew, Mitsubishi Magna

ABS Eltham

ELTHAM
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

Read more

Nick, Audi A7

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

Read more

Edward, HOLDEN COMMODORE

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

The Corner Garage

RESERVOIR
star star star star star_half

LATEST REVIEW

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star star star star star

The Corner Garage has to be the best mechanics out there. Best ever experience. ...

The Corner Garage has to be the best mechanics out there. Best ever experience. Gabriel is the most honest mechanic you'll ever meet. A real down to earth guy. Very Professional and well priced. I've already recommended The Corner Garage to family and friends. 10/10

Read more

Frank, Mitsubishi Express Van

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

Read more

Sally, BMW 3 Series

Midas Essendon

ESSENDON
star star star star star_border

LATEST REVIEW

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star star star star star

Bill and his team provided an excellent service and Bill's customer service is e...

Bill and his team provided an excellent service and Bill's customer service is excellent. I will definitely be recommending to friends and family and returning to this workshop in the future .

Read more

Tonella, Volkswagen Golf

Top Speed Motor Group Pty Ltd

COBURG NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

Great mechanic, very friendly and professional. Dropped vehicle in the morning a...

Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

Read more

Oliver, Honda Jazz

Goodyear Autocare Croydon

CROYDON
star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

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star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

Read more

karen, Volkswagen Golf V

Goodyear Autocare Glenroy

GLENROY
star star star star star

LATEST REVIEW

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star star star star star

"Communicated clearly what was going on at all times."

Rory, Mazda 323

ABS Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

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star star star star star

"Very good"

Dan, Ford Falcon

SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

Read more

Sam, Holden Cruze

All Tune Motors Service Centre Pty Ltd

PRESTON
star star star star star_half

LATEST REVIEW

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star star star star star

Christian was helpful, thorough and all in all great mechanic to deal with. Will...

Christian was helpful, thorough and all in all great mechanic to deal with. Will be going back for sure!

Read more

Skye, Kia K2900

Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

Read more

Erin, Kia Rio

Goodyear Autocare Boronia

BORONIA
star star star star star

LATEST REVIEW

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star star star star star

The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

Read more

Anne, Ford Focus

Pro-Tek Automotive

THORNBURY
star star star star star

LATEST REVIEW

See all
star star star star star

Good clean workshop. Friendly staff. Delivered what they said. Would recommend t...

Good clean workshop. Friendly staff. Delivered what they said. Would recommend them.

Read more

Darcy, VOLKSWAGEN TIGUAN

Autotest Service Centre

ELTHAM
star star star star star

LATEST REVIEW

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star star star star star

Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

Read more

Chris, Mitsubishi Outlander

Protune Automotive Services

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

"Great to deal with! Super happy with my service :)"

Fleur, Mitsubishi Pajero

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Le Mans Automotive

TEMPLESTOWE
star star star star star

LATEST REVIEW

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star star star star star

Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

Read more

philip, PEUGEOT 308

Kings Autocare Pty Ltd

COOLAROO
star star star star star

LATEST REVIEW

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star star star star star

"Good service...friendly."

Adam, Toyota Camry

The Tyre Factory Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

Read more

Michael, Holden Cruze

One Stop Tyres

BRIAR HILL
star star star star star

LATEST REVIEW

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star star star star star

"Car's going great!"

Tim, Peugeot 307

Thien An Automotive

COBURG NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Westmeadows Service Centre

WESTMEADOWS
star star star star star

LATEST REVIEW

See all
star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

Read more

Mina, Holden Barina

Garage Apex

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661