Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Yarra Valley Autocare

LILYDALE
star star star star star

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

No deposit & interest free

BOOK NOW, PAY LATER

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Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Ultra Tune Diamond Creek

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"Fast and cheap"

Zoran, Toyota Corolla

Goodyear Autocare Croydon

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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

Rapid Tune Kilsyth

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ABS Eltham

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Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

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Nick, Audi A7

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"Great experience."

Mike, Toyota RAV4

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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Rapid Tune Greensborough

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Thorough; explained all issues before any other work was done on vehicle. Visual...

Thorough; explained all issues before any other work was done on vehicle. Visual inspection of worn parts was also given/explained. Well done.

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Ante, Holden Ute

Ultra Tune Bayswater

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Excellent customer service and was prompt in providing minute details on the job...

Excellent customer service and was prompt in providing minute details on the job.

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Bijoy, Toyota Aurion

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This is he second time that I have had my car serviced by them. They were extremely fast and kept me informed of anything that need to be fixed. I would definitely recommend them.

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Emily, Suzuki Swift

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

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I would be happy if they could give me an update after the completion of service...

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Irshad, TOYOTA COROLLA

SVM Automotive

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"He was very efficient"

Andrew, Holden Commodore

Rapid Tune Epping

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The gent who served was very friendly and gave me with the satisfying answers wh...

The gent who served was very friendly and gave me with the satisfying answers when asking some questions. In btw he also called me to notify the possible costs and what and why. I really like that as I want to learn about car issues and causes etc. he was honest and told me that he owed me one car wash and why. I would like to recommend the service to everyone else.

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Jing, Toyota Corolla

ABS Ringwood

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The guys at ABS could not have been more helpful. They communicated throughout t...

The guys at ABS could not have been more helpful. They communicated throughout the whole process calling me to advise of a couple of issues they had found with the remedy and cost. They returned my vehicle promptly and had cleaned it. I would highly recommend them.. 5 Star service guys.

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Steve, Ford Ranger

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"Great friendly service. Done on time, no hidden costs. Would recommend."

Gordon, Toyota Landcruiser

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Andrew, Hyundai i20

Rapid Tune Mitcham

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Very nice and efficient car service with a very good reasonable price. A few gre...

Very nice and efficient car service with a very good reasonable price. A few great impressions here: 1. Their friendly employee who drove me back to the train station 2. Manager called to check one of my backup tyres and replaced it without extra charge, and provided good suggestions 3. They do have multicultural staff - can speak Chinese which is a great for me who needs a bit of translation help on the terminology. Definitely I will be back to the store next service.

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Qinan, TOYOTA CAMRY

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Another awesome experience guys. Professional, honest and good pricing! Thank yo...

Another awesome experience guys. Professional, honest and good pricing! Thank you.

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Elijah, MAZDA Mazda6

Supertech Automotive Repairs

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Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

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karen, Volkswagen Golf V

Goodyear Autocare Boronia

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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

M1 Motors

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"Great job, the only thing would be a written report."

Barry, Mercedes-Benz C-Class

Northern Automotive Heidelberg

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First time using this mechanic. The price seemed fair and free use of the loan c...

First time using this mechanic. The price seemed fair and free use of the loan car was very helpful. Customer service was really solid and clear communication, which isn't always a given. Dean, the mechanic let me know what work needed doing now and what could be put off safely and called before commencing any extra work so there were no nasty surprises. I will use them again.

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Amira, Toyota Corolla

* Minimum service amounts apply

ABS Heidelberg

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A good team of mechanics who know what they are doing and recommend anything tha...

A good team of mechanics who know what they are doing and recommend anything that needs to be repaired. When the car came back it drove well and that is all you can ask for.

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David, TOYOTA CAMRY

Premium AutoCare Melbourne

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I didn't see the workshop, so don't know if it was clean and organised. However,...

I didn't see the workshop, so don't know if it was clean and organised. However, the car was returned as clean as when it was left. All fluids seemed to have been replaced or topped up appropriately. Although the invoice says that the the service was done according to the log book, I would prefer to see a checklist of service items with the items ticked off as completed. Good to get information about any problems and be given various priced options for rectifying them.

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Ian, HONDA ACCORD

ABS Ferntree Gully

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"Very good"

Dan, Ford Falcon

SNG Automotive Pty Ltd

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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

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Midas Blackburn

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Service was good and the mechanic was very friendly. I was bit late to take my v...

Service was good and the mechanic was very friendly. I was bit late to take my vehicle after the service and he waited even after his working hours. The price was bit high but the service comes with 6 months guarantee and I was given two movie tickets as a reward. Hope to service with Midas again

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Rajan, Mazda 3

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

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Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-pu...

Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-purchase inspection, "nice" is the least of my concerns. He checked the car on the outside, very superficial. I had to ask for him to plug in the computer , which the guy that sold me the car ended up doing. He never got under the car, nor inspected thoroughly. Turns out the car had an oil leak, so i paid $125 for Vik to tell me that the car "looked good" and that any further inspection would take up a lot of time, so that was all he could do at the moment (walk around it, and test drive it around the block, not even the 4x4). Not too happy, considering any other mechanic would have done a THOROUGH check for that money.

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Juliet, Ford Escape

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Acheron mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Hume, both national brands and local workshops. Simply select the service you need, confirm the price and book.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Acheron area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Hume, prices fixed upfront, so you know exactly what you’re getting when you book.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Acheron area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Don't forget you can also compare and book local mobile mechanics in Acheron through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Acheron have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Acheron that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661