Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Charge Less Autos

KANGAROO FLAT
star star star star star

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"Received awesome service"

Shay, Holden Commodore

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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King Bear Auto

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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Marsh Mechanics

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"Great friendly service"

Col, Audi A4

ABS Geelong

BELL PARK
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I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

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"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Midas Belmont-Geelong

BELMONT
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"Great service, good advice"

Dana, Suzuki Grand Vitara

Always There Automotive

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Very professional and friendly service and not pushy. Everything explained in de...

Very professional and friendly service and not pushy. Everything explained in detail. Definitely going back

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Sharon, Ford Fiesta

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Happy with great service and reasonable price. I Intend to continue to be a cust...

Happy with great service and reasonable price. I Intend to continue to be a customer!

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Kelfe, Toyota RAV4

Ultra Tune Melton

MELTON
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"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

Geelong Automotive

BREAKWATER
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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Midas Sunbury

SUNBURY
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"very easy to use and the service was excellent and the people very helpful."

Kimba, Toyota FJ Cruiser

Fred's Auto Mechanic Repairs

WERRIBEE
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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Midas Werribee Plaza

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Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Fix All Automotive

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Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

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Daisy, Mazda 2

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"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

Velocity Tyre & Auto

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I think it was a good quality service. No hassle at all, medium size workshop an...

I think it was a good quality service. No hassle at all, medium size workshop and friendly staff.

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Hubert, Holden Captiva

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Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Goodyear Autocare WaterGardens

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Fairly good service. Had to call back as invoice was not emailed as promised and...

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Abraham, Nissan Pulsar

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DRYSDALE
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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

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"Good service. Very helpful."

Dawn, Holden Barina

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Euro Auto Care

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"Very good and quick service as described in the quote"

Ali, Honda Civic

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Excellent service, fast and efficient. I took in my Holden commodore 2008 to hav...

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Liva, Holden Commodore

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Azzco Mechanical Service

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Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Perfect Auto Service

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Great job done on the car but I want to especially commend the customer service....

Great job done on the car but I want to especially commend the customer service. I will definitely come to you guys next time!

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Tapiwa, TOYOTA COROLLA

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Price for normal servicing is fair. Waited for about 2 hours to complete the job...

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Vincent, Citroen C4

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Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

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Shoana, Mazda 3

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"Good friendly knew what he was talking about would recommend to anyone"

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Was well informed of the the work undertaken and any possible issues for future ...

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Daniel, Holden Cruze

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Excellent customer service and mechanical. I recommend Sunshine Midas for car service.

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Zerihun, Toyota Kluger

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The guys were very efficient and performed the service in a expediant manner eve...

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Dave, Toyota Camry

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"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

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My car had a major issue that was very expensive and a big job but the guys kept...

My car had a major issue that was very expensive and a big job but the guys kept me up to date all the way through and when it took longer than expected they organised a car for a few days. Extremely happy

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Michelle, Holden Captiva

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Exceltune

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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Moving Motors Pty Ltd

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"Ninos was very helpful. Thx for the service"

Glen, Audi A3/A3 Sportback

MKT Automotive

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Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time ...

Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time to answer all questions. Service was fantastic. I will definitely be a repeat customer.

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Sandra, NISSAN X-TRAIL

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Goodyear Autocare Airport West

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Staff Seem rushed being a Saturday. Didn't receive car wash or interior vacuum a...

Staff Seem rushed being a Saturday. Didn't receive car wash or interior vacuum as offered in deal.

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chris, Holden Commodore

Seal Motors

AIRPORT WEST
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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

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So simple and easy, from booking online to the attention to detail provided by A...

So simple and easy, from booking online to the attention to detail provided by Always There Automotive Mobile. Prompt, friendly and efficient mechanic. My Renault was serviced in my driveway, using quality Valvoline oil etc. Very happy customer, will be using this service again.

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Loretta, Renault Megane III

Autolube

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Hutchins MobilTech

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The mechanic arrived perfectly on time, was very thorough with his work and was ...

The mechanic arrived perfectly on time, was very thorough with his work and was very easy to communicate with. He was able to provide great advice for future use and continued upkeep of my vehicle. I would highly recommend him.

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Adam, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Kanagulk mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Grampians, both national brands and local workshops. Simply select the service you need, confirm the price and book.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Kanagulk area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Kanagulk mechanic that’s most conveniently located to you.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Kanagulk.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Kanagulk that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661