Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

Very happy with the team at EDGE AUTOMOTIVE. The service was done fast and at ve...

Very happy with the team at EDGE AUTOMOTIVE. The service was done fast and at very good rate. Gave me a lift to my workplace and offered to also pick me up once the car was ready.

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Luc, Toyota Corolla

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Charge Less Autos

KANGAROO FLAT
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They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

No deposit & interest free

BOOK NOW, PAY LATER

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Very helpful staff. Excellent customer service in letting you know what their do...

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Marsh Mechanics

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Col, Audi A4

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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Ultra Tune Melton

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Pam, Mazda 2

Midas Sunbury

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Comprehensive safety check done and results communicated to me by Spiro so I could make an informed decision on what can be completed with standard service on the day allowing me to plan another visit for other work identified.

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David, Holden Commodore

ABS Geelong

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I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Highton Automotive Services

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"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Midas Belmont-Geelong

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Thanks for the service, felt it was a little expensive but the mechanic took the...

Thanks for the service, felt it was a little expensive but the mechanic took the time and explained the costs involved. I appreciate him doing that and better understand costs at Midas.

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Paul, FORD FOCUS

Always There Automotive

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"Fixed quickly and good price. Thanks"

Lee, Toyota Hilux

Geelong Automotive

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

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Daisy, Mazda 2

Velocity Tyre & Auto

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"Really good service and mechanic. Price is as estimated."

michael, Mazda 3

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Midas Caroline Springs

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They didn't include everything listed in the service book and listed on the webs...

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Krista, Mazda 3

Fred's Auto Mechanic Repairs

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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

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Brendan, Holden Commodore

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Jonathan, Holden Cruze

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The staff were very helpful and honstent about what need to be done i will be go...

The staff were very helpful and honstent about what need to be done i will be going back there for future work.

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John, Honda Jazz

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"Good. No problems."

Willie, Mitsubishi Mirage

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Azzco Mechanical Service

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My experience with the machanic was A++ He made my husband and I very welcome a...

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Lisa, Nissan X-Trail

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Euro Auto Care

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"Good value and quality service. Highly recommended"

Witner, Lexus RX

Perfect Auto Service

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Hi Too early to comment on workmanship. But the Front Desk area was dirty, poorl...

Hi Too early to comment on workmanship. But the Front Desk area was dirty, poorly arranged- oil & grease on microwave etc etc. Could be better.

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Anbu, Hyundai i30

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Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

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Sheba, Holden Viva

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Had a good experience and trust that the job was well done. Great communication ...

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Steven, TOYOTA KLUGER

Protune Automotive

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Nick, Mazda CX-5

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

Moving Motors Pty Ltd

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Julie, Toyota Camry

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"great service and nice people."

David, Fiat Ducato

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

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Extremely helpful & informative about car & performance Mechanics were very easy...

Extremely helpful & informative about car & performance Mechanics were very easy to deal with and took time to explain everything (female owner!!) regarding my vehicle current & future requirements patiently

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Roxanne, Mazda CX-7

Seal Motors

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Lois, Audi Q5

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Autolube

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Always There Automotive Mobile

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Your mechanic was great. Pleasant to talk with. Did mention to me the things tha...

Your mechanic was great. Pleasant to talk with. Did mention to me the things that i have to change/replace in the car soon but forgot to put it in writing. Now i cant barely remember. All in all great service. I would book again for next time and spread the word.

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JOHN, TOYOTA PRADO

Custom Body & Automotive Mobile Division

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Mal is knowledgeable and easy to deal with. He gave me honest advice on what I s...

Mal is knowledgeable and easy to deal with. He gave me honest advice on what I should consider repair and the alternatives knowing the parts and repairs could be expensive. Highly recommend.

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Vincent, Land Rover Freelander 2

Hutchins MobilTech

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Paul was very friendly and professional, will definitely call him for my next se...

Paul was very friendly and professional, will definitely call him for my next service.

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Monica, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Grampians for your next service. AutoGuru compares mechanics and vehicle service options in Horsham and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

Searching for a mechanic using AutoGuru means you see results in your local Horsham area as well as the greater Grampians region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

Our results list hundreds of trusted mechanics in Grampians, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around Horsham that service this vehicle, narrowing the results to show exactly what you need.

Don't forget you can also compare and book local mobile mechanics in Horsham through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Horsham have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Horsham that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661