Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Hepburn Springs mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

See all
star star star star star

Very open, honest and well presented service facility and personnel. Will defini...

Very open, honest and well presented service facility and personnel. Will definitely use them again.

Read more

Andrew, NISSAN PATHFINDER

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

Read more

Brad, Hyundai Tucson

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great friendly service"

Col, Audi A4

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

See all
star star star star star

"Received awesome service"

Shay, Holden Commodore

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

See all
star star star star star

"Very professional and courteous"

Rajnesh, Hyundai ix35

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Grampians

Midas Sunbury

SUNBURY
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very friendly and helpful staff member"

Peter, Holden Commodore

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

Read more

Barry, Ssangyong Korando

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

See all
star star star star star

Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

Read more

Daisy, Mazda 2

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly people and great service. Will definitely head back soon to check ...

Very friendly people and great service. Will definitely head back soon to check out there other services as well.

Read more

Karen, Volkswagen Golf

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

Read more

Wael, Mazda 3

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

Whilst the service itself was completed satisfactorily I was left somewhat disap...

Whilst the service itself was completed satisfactorily I was left somewhat disappointed with the duty of care taken with various aspects of how my car was treated. Eg. Complimentary car wash aspect and log book not stamped. In spite of this the crew seemed pleasant.

Read more

Giancarlo, Audi A5 Coupe

Westmeadows Service Centre

WESTMEADOWS
star star star star star

LATEST REVIEW

See all
star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

Read more

Mina, Holden Barina

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

Read more

Ross, Holden Adventra

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

See all
star star star star star

"Good job, exactly how they promised to be"

Gregor, MAZDA CX7

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very honest & reliable professional service for my Jeep. Recommend for anyone to...

Very honest & reliable professional service for my Jeep. Recommend for anyone to try them.

Read more

Rasen, Jeep Compass

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great service! Very friendly and welcoming. Let me know how long they would need...

Great service! Very friendly and welcoming. Let me know how long they would need it and finished on time!! First time I haven't had to waste the whole day waiting for my car.

Read more

Joceline, Mercedes-Benz C-Class

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

See all
star star star star star

Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

Read more

ben, Toyota Landcruiser Prado

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

LATEST REVIEW

See all
star star star star star

Very happy, arrived a bit late, they still had a car for me to use (but I decide...

Very happy, arrived a bit late, they still had a car for me to use (but I decided to walk home and back), the man was so nice, told me what they had done and what part had to be ordered and when to come back. Added bonus they swapped my tyres and balanced them also washed the exterior. Those where unexpected bonuses and at no charge. If busy maybe I won't get so lucky but will definitely recommend Fred's to my family and we are a 3 car household which will now be using Fred's.

Read more

June, Hyundai Accent

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

LATEST REVIEW

See all
star star star star_border star_border

Staff Seem rushed being a Saturday. Didn't receive car wash or interior vacuum a...

Staff Seem rushed being a Saturday. Didn't receive car wash or interior vacuum as offered in deal.

Read more

chris, Holden Commodore

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

First time to do a service outside the dealer but im satisfied with their job, t...

First time to do a service outside the dealer but im satisfied with their job, they are easy to deal with and have affordable price service. I will highly recommend them to my friends in the area.

Read more

Jay, HONDA ODYSSEY

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

LATEST REVIEW

See all
star star star star star

The manager Tim is excellent and skilled in customer service. He ensured his ap...

The manager Tim is excellent and skilled in customer service. He ensured his apprentice Dimi met the tight deadlines in the major service that my car required. Dimi is an impressive asset to the company. His focus on achieving outcomes and meeting customer's needs is rarely seen in modern retail/customer service industries. Midas Hoppers Crossing will be my choice going forward. I hope it is your choice too.

Read more

Carol, Mitsubishi Lancer

Seal Motors

AIRPORT WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

Read more

Lois, Audi Q5

Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

Read more

Erin, Kia Rio

Kings Autocare Pty Ltd

COOLAROO
star star star star star

LATEST REVIEW

See all
star star star star star

"Good service...friendly."

Adam, Toyota Camry

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Was good work. well done"

Akosua, Nissan Maxima

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent"

Vinay, Suzuki Swift

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

Read more

Glenn, HOLDEN CALAIS

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

LATEST REVIEW

See all
star star star star star_border

Friendly staff and done safety check in the whole car. Suggested key things and ...

Friendly staff and done safety check in the whole car. Suggested key things and state of other components that possibly needs serving in future. Overall its a good experience and will recommend

Read more

linodh, Toyota Camry

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Easy to deal with."

Tony, SUBARU XV

Autotech Service Centre

SUNSHINE WEST
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent service."

Baris, MAZDA 2

Protune Automotive

LAVERTON NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Goodyear Autocare Glenroy

GLENROY
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Good customer service and job well done."

Manish, Mitsubishi Lancer

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

Read more

Daniel, Holden Cruze

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

LATEST REVIEW

See all
star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

Read more

Nick, Ford Focus

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

LATEST REVIEW

See all
star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

Read more

Shoana, Mazda 3

Garage Full Throttle

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Sammy is very helpful and easy to deal with. Highly recommended 5 stars"

Zaheer, Honda Accord Euro

Midas Essendon

ESSENDON
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

Had a virgin velocity point offer that wasn't honoured. No points. Also telling me so many things that were, in their words ‘cracked’ and needed replacing was a bit suspicious. In the end, paid for an expensive driveline replacement that cost 5 times as much as the service

Read more

Narak, Toyota Corolla

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

Read more

Michelle, Kia Grand Carnival

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

No problems at all. Log book serviced our Honda Civic. Was cheaper and appeared ...

No problems at all. Log book serviced our Honda Civic. Was cheaper and appeared to be more thorough than the dealership.

Read more

Sam, Honda Civic

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Mechanic was fantastic and service was done professionally. I would recommend t...

Mechanic was fantastic and service was done professionally. I would recommend this service to friends and families Thank you

Read more

Neru, Mitsubishi Outlander

Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Very smooth. Very convenient. I was able to get the car serviced without leaving...

Very smooth. Very convenient. I was able to get the car serviced without leaving my office.

Read more

Mark, MITSUBISHI OUTLANDER

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Hepburn Springs? We combine mechanics from your area of Grampians so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Hepburn Springs area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Grampians, we’ll find you the best mechanic for the job.

If you need a logbook service, a tune up or a repair, we can help you find the closest Hepburn Springs mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661