Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

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"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

"Excellent to deal with will continue to use them to service all my cars"

Geoff, MAZDA 6

Charge Less Autos

KANGAROO FLAT
star star star star star

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"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

No deposit & interest free

BOOK NOW, PAY LATER

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Marsh Mechanics

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"Great friendly service"

Col, Audi A4

ABS Geelong

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I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

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The only thing I could fault was they cleaned off my recommended tyre rotation s...

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Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

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Muhammad, Honda City

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Great Service, good price, friendly people. I could not be happier. Thank you ve...

Great Service, good price, friendly people. I could not be happier. Thank you very much!!!

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Chris, Hyundai Elantra

Geelong Automotive

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ultra Tune Melton

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"Very friendly and professional, and also provide great advice and affordable"

Wallace Tai, Mercedes-Benz E-Class

Midas Sunbury

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"very easy to use and the service was excellent and the people very helpful."

Kimba, Toyota FJ Cruiser

Fred's Auto Mechanic Repairs

WERRIBEE
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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Midas Werribee Plaza

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Car needed service... car got serviced in a timely manner Price is good, way le...

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Brendan, Holden Commodore

McKinley Automotive Services

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Mark, Honda JAZZ

Midas Hoppers Crossing

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"Perfect. Will be back"

Crystal, Toyota Tarago

Ocean Grove Service Centre

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Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

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RAVENHALL
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Daisy, Mazda 2

Velocity Tyre & Auto

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Guys were friendly, workshop was clean & tidy, good prices. Will definitely use ...

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Paula, Toyota RAV4

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Midas Caroline Springs

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Krista, Mazda 3

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Upendra, Nissan X-Trail

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Euro Auto Care

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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

MC Auto Service Centre

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"Good. No problems."

Willie, Mitsubishi Mirage

Perfect Auto Service

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"Reasonable price and honest service"

adnan, Skoda Fabia II

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Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Rapid Tune Derrimut

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"Honest work and transperent communication."

Aaron, Subaru Liberty

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

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Was well informed of the the work undertaken and any possible issues for future ...

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Baris, MAZDA 2

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Very happy with the service that has been given. Very honest n reliable. Booked ...

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Sheba, Holden Viva

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Champion, Holden Vectra

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Exceltune

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Alan, HYUNDAI TUCSON

MKT Automotive

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Moving Motors Pty Ltd

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Julie, Toyota Camry

Western Auto Services Pty Ltd

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Mikaela, Nissan Maxima

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

Goodyear Autocare Airport West

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Took my car in for a much needed service.. Chris was fantastic and looked after ...

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Troy, Holden Berlina

Seal Motors

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Lois, Audi Q5

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Always There Automotive Mobile

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Sean from Always There Automotive was great. He not only provided the service I ...

Sean from Always There Automotive was great. He not only provided the service I paid for but explained it to me in a way I could understand what else I should be doing to maintain my car. He comes across as a guy who is passionate about what he does and is skilled in his trade. I have been looking for a trustworthy mechanic and now I have one.

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Damian, FORD FALCON

Autolube

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Custom Body & Automotive Mobile Division

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"Was good, little more certainty about time is appreciated"

Vipul, Holden Captiva

Hutchins MobilTech

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"Paul was very helpful and the car service was great! Highly recommended."

Monica, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Grampians using AutoGuru. We combine the top rated mechanics in Harrow and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Forget nasty surprises with hidden costs, compare and book Grampians’s best mechanics for your car service in one place. We find top rated mechanics in the Harrow area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

Our trusted mechanics in Harrow and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Don't forget you can also compare and book local mobile mechanics in Harrow through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Harrow have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Harrow. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661