Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

Very open, honest and well presented service facility and personnel. Will defini...

Very open, honest and well presented service facility and personnel. Will definitely use them again.

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Andrew, NISSAN PATHFINDER

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Grampians

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

"They were very helpful explained everything really well"

Pam, Mazda 2

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star

Very good customer service! The guy who services my car was very friendly and kn...

Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing.

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Jaidyn, NISSAN MAXIMA

Fix All Automotive

RAVENHALL
star star star star star

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star star star star star

Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star_border

good service and advice. will be back for future services thanks vel cheers ra...

good service and advice. will be back for future services thanks vel cheers raz

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Raz, Hyundai ix35

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

Pretty good. I've also had my previous service in this place and the result was ...

Pretty good. I've also had my previous service in this place and the result was good. Had one significant problem before but the people solved it professionally

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Krisna, Ford Focus

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy, arrived a bit late, they still had a car for me to use (but I decide...

Very happy, arrived a bit late, they still had a car for me to use (but I decided to walk home and back), the man was so nice, told me what they had done and what part had to be ordered and when to come back. Added bonus they swapped my tyres and balanced them also washed the exterior. Those where unexpected bonuses and at no charge. If busy maybe I won't get so lucky but will definitely recommend Fred's to my family and we are a 3 car household which will now be using Fred's.

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June, Hyundai Accent

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

"Perfect. Will be back"

Crystal, Toyota Tarago

Westmeadows Service Centre

WESTMEADOWS
star star star star star

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star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

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star star star star star_border

"All good"

Harawira, Holden Commodore

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

"Great and fast service."

Dung, Toyota Corolla

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

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Great customer service and fast! Went above and beyond to get me a courtesy car ...

Great customer service and fast! Went above and beyond to get me a courtesy car and stayed late to fix my car! Will be back :)

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jess, Holden Astra

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star

Friendly and approachable staff and happy to assist with any questions and a cou...

Friendly and approachable staff and happy to assist with any questions and a couple of extras not covered by service. Andrew was great. Highly recommend and we will be going back!

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Jason, Jeep Grand Cherokee

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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"Very happy with the work ! Genuine rates ! Honest & Friendly staff !"

Shankar, Hyundai Getz

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

Seemingly solid company who serviced my car for a good price and was prompt with...

Seemingly solid company who serviced my car for a good price and was prompt with returning me to my car. Only negative I can fault with the experience was the fixedprice car service telling me to drop off my car at 8:30am when perfect auto service actually opened at 9:00am. All in all I am happy with the experience and will take my car back when its due.

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Don, Toyota Corolla

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

Goodyear Autocare Airport West

AIRPORT WEST
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"Friendly staffs and Excellent service."

YIFENG, Suzuki Kizashi

Express Auto and Mechanical Service Centre

LAVERTON
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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Autotech Service Centre

SUNSHINE WEST
star star star star star

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"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

Seal Motors

AIRPORT WEST
star star star star star

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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Exceltune

BRAYBROOK
star star star star star_half

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I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

The service given the company and mechanic was great and also help me to give th...

The service given the company and mechanic was great and also help me to give the information what I need to fix it my self just in case of emergency

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Prabhjot, Holden Commodore

Kings Autocare Pty Ltd

COOLAROO
star star star star star

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star star star star star

"Good service...friendly."

Adam, Toyota Camry

Tyreforce

CAMPBELLFIELD
star star star star star_half

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Goodyear Autocare Glenroy

GLENROY
star star star star star

LATEST REVIEW

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star star star star star_border

"Good customer service and job well done."

Manish, Mitsubishi Lancer

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

LATEST REVIEW

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star star star star star

Western Auto service were great, they were friendly and efficient, very well pri...

Western Auto service were great, they were friendly and efficient, very well priced and their loan car was a really nice modern one.

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Carol, Suzuki Liana

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

They were absolutely brilliant, they made it easy for me to get a new battery an...

They were absolutely brilliant, they made it easy for me to get a new battery and at a reasonable price, then the mechanic that came went above and beyond. Was a great experience!

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Matt, Nissan Pulsar

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very quick and very informative when asked questions was very happy to explain. ...

Very quick and very informative when asked questions was very happy to explain. Would definitely call again for any mechanical repairs or service.

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Rachael, Hyundai i20

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Mechanic was fantastic and service was done professionally. I would recommend t...

Mechanic was fantastic and service was done professionally. I would recommend this service to friends and families Thank you

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Neru, Mitsubishi Outlander

Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

Read more

Irene, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Glendonnell mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Grampians in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

Using AutoGuru to look for mechanics in Glendonnell means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Grampians. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

AutoGuru sources services for a range of vehicle makes and models in Glendonnell. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Glendonnell mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661