Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Duchembegarra mechanics. Book your car service online and save.

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Natrad Ballarat

WENDOUREE
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"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

WENDOUREE
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I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Charge Less Autos

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"Great service, well detailed with all charges and aditional extras explained"

Jaimi, Mitsubishi Lancer

Bendigo Complete Auto Care

IRONBARK
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"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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King Bear Auto

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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Marsh Mechanics

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"Great friendly service"

Col, Audi A4

Echuca Performance

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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

MRT Automotive

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Ultra Tune Melton

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"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

ABS Geelong

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I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Midas Sunbury

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"Detailed safety report - very thorough"

David, Peugeot 206

Highton Automotive Services

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The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Bravo Race Engineering

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"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Midas Belmont-Geelong

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I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

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"Extremely happy with the car service!"

Jaelene, Holden Barina

Always There Automotive

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Great price, no hidden extras, option of the loan car was a great help, see you ...

Great price, no hidden extras, option of the loan car was a great help, see you for the next service!

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Brenton, Holden Astra

Geelong Automotive

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

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Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

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Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

Velocity Tyre & Auto

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I think it was a good quality service. No hassle at all, medium size workshop an...

I think it was a good quality service. No hassle at all, medium size workshop and friendly staff.

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Hubert, Holden Captiva

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Midas Caroline Springs

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Krista, Mazda 3

Fred's Auto Mechanic Repairs

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June, Hyundai Accent

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ben, Toyota Landcruiser Prado

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Matthew, Holden Sportwagon

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"Really happy with the service received."

Amal, Honda Civic

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"Great and quick service."

Dariusz, Honda Jazz

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"Very happy with the work ! Genuine rates ! Honest & Friendly staff !"

Shankar, Hyundai Getz

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Ali, Honda Civic

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My experience with the machanic was A++ He made my husband and I very welcome a...

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Lisa, Nissan X-Trail

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Tony, SUBARU XV

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Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

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Diana, Jeep Cherokee

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Dung, Toyota Corolla

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Jesse, Ford Focus

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Westmeadows Service Centre is the best place for your car. Great customer servic...

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Mina, Holden Barina

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jess, Holden Astra

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David, Fiat Ducato

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Was well informed of the the work undertaken and any possible issues for future ...

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Daniel, Holden Cruze

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Glenn, HOLDEN CALAIS

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The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Service was prompt and they phoned me before doing any extra work needed. When i...

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Anne, Subaru Impreza

Seal Motors

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Lois, Audi Q5

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Gordon, Volkswagen Golf

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Sean came and completed my 50,000 km service on my Honda City. He was very profe...

Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

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Rebecca, Honda City

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

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Prabin, Mazda 6

Hutchins MobilTech

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"Paul was very helpful and the car service was great! Highly recommended."

Monica, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Grampians phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Duchembegarra mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

When you search for a car service option in Duchembegarra, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

If you need a logbook service, a tune up or a repair, we can help you find the closest Duchembegarra mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Duchembegarra. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661