Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Charge Less Autos

KANGAROO FLAT
star star star star star

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"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Bendigo Complete Auto Care

IRONBARK
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"very courteous,prompt service"

Colleen, Holden Commodore

King Bear Auto

EAST BENDIGO
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star star star star star

"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Natrad Ballarat

WENDOUREE
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"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

WENDOUREE
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Very happy with the team at EDGE AUTOMOTIVE. The service was done fast and at ve...

Very happy with the team at EDGE AUTOMOTIVE. The service was done fast and at very good rate. Gave me a lift to my workplace and offered to also pick me up once the car was ready.

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Luc, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

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I think it was a good quality service. No hassle at all, medium size workshop an...

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Midas Caroline Springs

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Krista, Mazda 3

Highton Automotive Services

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Linda, HONDA ACCORD

Rapid Tune Derrimut

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ben, Toyota Landcruiser Prado

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Mina, Holden Barina

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Tricia, Subaru Outback

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Satguru Motors

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Lois, Audi Q5

Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

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Shoana, Mazda 3

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Autolube

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Custom Body & Automotive Mobile Division

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

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Prabin, Mazda 6

Hutchins MobilTech

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Paul was very friendly and professional, will definitely call him for my next se...

Paul was very friendly and professional, will definitely call him for my next service.

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Monica, VOLKSWAGEN TIGUAN

Always There Automotive Mobile

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Your mechanic was great. Pleasant to talk with. Did mention to me the things tha...

Your mechanic was great. Pleasant to talk with. Did mention to me the things that i have to change/replace in the car soon but forgot to put it in writing. Now i cant barely remember. All in all great service. I would book again for next time and spread the word.

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JOHN, TOYOTA PRADO

Safe Lube Mobile Mechanics

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What a great service by safe lube mobile mechanics. Turned up earlier than promi...

What a great service by safe lube mobile mechanics. Turned up earlier than promised and got the car fixed quickly and cheaply. Great guy and loved the extra advice he gave also. All in all, highly recommend safe lube mobile mechanics. Thanks a lot.

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Steve, Jeep Wrangler

Book trusted and local mechanics with AutoGuru.

If you’re after a Aubrey mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Grampians, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

When you search for a mechanic in Aubrey, we find the best results locally and around Grampians for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

AutoGuru sources services for a range of vehicle makes and models in Aubrey. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Aubrey through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Aubrey have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661