Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Amphitheatre open Saturday

Bendigo Complete Auto Care

Ironbark
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So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

Marsh Mechanics

Maddingley
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"Great friendly service"

Col, Audi A4

Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Ultra Tune Melton

Melton
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Paul is a reliable and Honest Mechanic..I have also recommend him to friends and...

Paul is a reliable and Honest Mechanic..I have also recommend him to friends and family..

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Misipa, Holden Captiva

Midas Sunbury

Sunbury
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The guys were nice enough to drive me home then pick me up when my car was ready...

The guys were nice enough to drive me home then pick me up when my car was ready. Good friendly service!

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Terri, Holden Trax

Custom Body & Automotive Mobile Division

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I have scheduled a service with this repairer and dont regret it at all. The ser...

I have scheduled a service with this repairer and dont regret it at all. The service is fantastic, the mechanic arrived at the scheduled time, serviced my car and also told me whats going on with my vehicle. He suggested some repairs to my car but was honest to tell me that i dont need them right away. I strongly recommend this mobile mechanic.

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Udaykumar, Holden Barina

No deposit & interest free

BOOK NOW, PAY LATER

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Goodyear Autocare WaterGardens

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Fairly good service. Had to call back as invoice was not emailed as promised and...

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I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Carina, Peugeot 207

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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Fred's Auto Mechanic Repairs

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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Pacific Werribee

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Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Rapid Tune Derrimut

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"Honest work and transperent communication."

Aaron, Subaru Liberty

Midas Hoppers Crossing

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"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

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"They were prompt and fast and also value for money"

Ajay, Holden Cruze

Midas Belmont-Geelong

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Terrific service from Brad - took the time to explain a couple of issues very cl...

Terrific service from Brad - took the time to explain a couple of issues very clearly and made me feel very confident in the quality of the work being done. I will be back!

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Daniel, Toyota Hilux

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"Would highly recommend! Thanks"

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My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

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Seemingly solid company who serviced my car for a good price and was prompt with...

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Don, Toyota Corolla

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"Fixed quickly and good price. Thanks"

Lee, Toyota Hilux

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Good service, fast and trustworthy. Will recommend and will come back again. Tha...

Good service, fast and trustworthy. Will recommend and will come back again. Thank you.

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Debby, Skoda Fabia II

Star Auto Group Pty Ltd

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Very happy with the service that has been given. Very honest n reliable. Booked ...

Very happy with the service that has been given. Very honest n reliable. Booked in my second car on the spot :-) n recommended to 2 of my colleagues. Thank you from a very satisfied customer.

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Sheba, Holden Viva

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Midas (Sunshine) did a great job on the car and were honest and suggestive. Defi...

Midas (Sunshine) did a great job on the car and were honest and suggestive. Definitely recommended.

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Kamal, Holden Commodore

Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Protune Automotive

Laverton North
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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

Moving Motors Pty Ltd

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"Ninos was very helpful. Thx for the service"

Glen, Audi A3/A3 Sportback

Autotech Service Centre

Sunshine West
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"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

Repair Right Auto Mechanics

Laverton North
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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Best Way Mechanical and Tyre Repairs

Sunshine
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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Goodyear Autocare Airport West

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Took my car in for a much needed service.. Chris was fantastic and looked after ...

Took my car in for a much needed service.. Chris was fantastic and looked after me and my car.. I would highly recommend taking your car in if you want great customer service and honestly.

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Western Auto Services Pty Ltd

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"Fast, reliable and friendly service."

Sunny, Toyota Aurion

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Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

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Excellent service, they drove me to the nearest shopping centre so I didn't have...

Excellent service, they drove me to the nearest shopping centre so I didn't have to wait in office then came & collected me when car was finished. And they were very quick and friendly.

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Ken, MAZDA CX5

Midas Auto Service Centre Ballarat

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"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Charge Less Autos

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Great freindly service. Didnt fix anything without approval first & provided a q...

Great freindly service. Didnt fix anything without approval first & provided a quote for further repairs.

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Donna, Holden Captiva

King Bear Auto

East Bendigo
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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Autolube

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ABS Geelong

Bell Park
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I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Ravenhall Automotive Services

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Great service, didn’t charge any extra for the additional work that needed doing...

Great service, didn’t charge any extra for the additional work that needed doing on my brakes. Would happily recommend these guys!

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DAVE, Ford Transit Custom

Highton Automotive Services

Highton
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The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Hutchins MobilTech

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Aamir, MAZDA 6

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Gavin, Jeep Compass

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John, Hyundai Tucson

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I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Seal Motors

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Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Car Club Mobile Mechanic

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A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happy, and more than welcome to come again.

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David, HONDA JAZZ

Book trusted and local mechanics with AutoGuru.

AutoGuru enables you to compare and book the top-rated mechanics in Amphitheatre. Need a logbook service? No problem. Need a basic service? Boom. Done. As you can see, we have what you need. And to make your life easier, we can even show you workshops who are open on a Saturday. How good is that?!

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661