Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Albacutya open Saturday

Bravo Race Engineering

Mildura
star star star star star

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Bendigo Complete Auto Care

Ironbark
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

Marsh Mechanics

Maddingley
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Grampians

Midas Magill

Magill
star star star star star_half

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star star star star star

Service was quick and excellent, and they honoured the quoted price despite not ...

Service was quick and excellent, and they honoured the quoted price despite not being able to find the booking in the system. Service was friendly, and the feedback on my car was detailed and easy to understand. Would definitely recommend

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Alex, Hyundai Elantra

C.A.R. Mechanical

Ridgehaven
star star star star star_border

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The overall customer service was fine but i was told i would be called when my ...

The overall customer service was fine but i was told i would be called when my car was ready to be picked up and i was not so after 3 hours i went back myself. For a minor service this is really too long. I should have been given an estimated wait time at least. This factor will affect my decision to use this business again.

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Katie, SUZUKI ALTO

ABS Ridgehaven

Ridgehaven
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We required some additional work on the vehicle. The workshop rang 3 times throu...

We required some additional work on the vehicle. The workshop rang 3 times through the day to keep us informed of what was going on. The cost of the additional work was explained prior to it being undertaken.

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Graham, SUBARU IMPREZA

ABS Glynde

Firle
star star star star star_half

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star star star star star

Always quick & friendly. If there are any issues their communication is excellen...

Always quick & friendly. If there are any issues their communication is excellent, as are their prices. Thanks again

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Matt, Nissan Pathfinder

Midas Glynde

Glynde
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"Very professional"

Dado, Mazda CX-7

Bridgestone Select Norwood

Norwood
star star star star star

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Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

Goodyear Autocare Hampstead Gardens

Hampstead Gardens
star star star star star

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star star star star star

Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

Midas Clovelly

Clovelly Park
star star star star star

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"Good service...quite prompt"

Mohamed, Holden Zafira-A

Midas Para Hills

Para Hills West
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Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

Midas Darlington

Darlington
star star star star star_border

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Rob at the front desk made everything extremely easy and he was very helpful. I ...

Rob at the front desk made everything extremely easy and he was very helpful. I received some expensive news (brake pads and discs pretty urgently needed replacing). After Rob explained everything (I have no idea what's going on with cars), I checked around with a few mechanics to see if the quoted price was legit. Turns out the price Rob quoted was the cheapest that I could find and everything went smoothly. Thanks to the team at Midas and especially Rob! I'll be bringing my car back :)

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Rebecca, Jeep Wrangler

Jai's Auto Garage

Salisbury Plain
star star star star star_half

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"Did a good job and completed on time"

Paul, Hyundai i30

ABS Melrose Park

Melrose Park
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star star star star star

Daniel was great pointed out problems with the car quickly and good customer ser...

Daniel was great pointed out problems with the car quickly and good customer service!

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Timothy, Chrysler Grand Voyager

Gepps Cross Exhaust & Autocare

Pooraka
star star star star star_half

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star star star star star_border

The service took exactly the time I was advised and the mechanic was very friend...

The service took exactly the time I was advised and the mechanic was very friendly. You do not receive a check sheet of what has been completed which left you wondering what work had actually been done, but the car is running very smoothly at this stage.

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Carmen, Hyundai Accent

Midas Morphett Vale

Morphett Vale
star star star star star_border

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Car was serviced well, Mechanics were friendly and helpful. i would recommend th...

Car was serviced well, Mechanics were friendly and helpful. i would recommend this service in the future.

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Daryl, Renault Kangoo II/Kangoo Maxi

ABS Morphett Vale

Morphett Vale
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Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

Midas Prospect

Sefton Park
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Adam, Kia Cerato

B & R Automotive

Salisbury South
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Quick turn around, excellent customer service, great price - what more could you...

Quick turn around, excellent customer service, great price - what more could you want?

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Scott, Toyota Camry

ABS Keswick

Keswick
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"Great service. No surprises."

Matt, Nissan Murano

Midas Salisbury

Salisbury
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Service was fine. However this was my first time at Midas, my car is usually log...

Service was fine. However this was my first time at Midas, my car is usually logbook serviced via Ford dealerships. the guy at Midas told me all these things were wrong with my car. Nothing has ever been mentioned beforehand from Ford. My car is always well maintained. I was told by Midas that I had to have my wheels aligned as well as other multiple issues. I informed him that the car had new wheels put on and aligned 2 days prior to him receiving the car for logbook service. He informed me that the other company did not do their job and he would ring them. He later said he did not ring them and that I should speak to them about the alignment not being done. What he doesn’t know is that I was when they did the work and watched them with my car. After he reported these so-called “issues” with my car, I had another mechanic check each issue and there are none! Not impressed at all! I will not take my car to Midas again.

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Angela, Ford Falcon

Aldershot Service Centre

Lonsdale
star star star star star_half

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"Great service, complimentary loan car and prompt repairs"

Cristyl, Jeep Patriot

ABS Salisbury

Salisbury
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The Mechanics at ABS Salisbury are fantastic, they went every inch over the car ...

The Mechanics at ABS Salisbury are fantastic, they went every inch over the car and although it was expensive it's worth every dollar as the car is 10x better than when I bought it

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Scott, Toyota Camry

Direct Tyre & Auto Service

Lonsdale
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"Will be back again thank you good price too!"

Jon, Holden Berlina

Southern Performance Centre

Lonsdale
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The Team at SPC were great. More than happy with the workmanship and feedback f...

The Team at SPC were great. More than happy with the workmanship and feedback from the mechanic. I will use them again. Only issue I had was with the promised loan car was not available, however they gave me thier work ute. Great solution.

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Shaun, Suzuki Grand Vitara

Churchill Automotive & Tyre Service

Kilburn
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jason was easy to deal with and thoroughly explained what was wrong and what nee...

jason was easy to deal with and thoroughly explained what was wrong and what needed doing. will be coming back again for sure!

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Taryn, Ford Festiva

SM Auto Repair Centre

Underdale
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"Car in at 10.30 am and job finished at 2.00 pm. Job Card completed as expected"

Steve, Mercedes-Benz C-Class

Midas Flinders Park

Flinders Park
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"The friendly and thorough service and explaining any other issue that may arise"

Mimma, Toyota Corolla

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

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"Definitely using these guys again! Very happy with everything."

Tcinta, Toyota Landcruiser Prado

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

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"Nice guy"

Alan, Toyota Camry

Charge Less Autos

Kangaroo Flat
star star star star star

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Excellent service. Explained everything to me clearly with a friendly manner. Gr...

Excellent service. Explained everything to me clearly with a friendly manner. Great price. Will definitely be going back there!

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Kay, Holden Cruze

King Bear Auto

East Bendigo
star star star star star_half

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Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Echuca Performance

Echuca CBD
star star star star star_border

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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

MRT Automotive

Moama
star star star star star

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Natrad Ballarat

Wendouree
star star star star star_half

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Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Edan Cassell Edge Automotive

Wendouree
star star star star star

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I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Midas Auto Service Centre Ballarat

Delacombe
star star star star star_half

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star star star star star

Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

edge solutions mechanic rob was very knowledgeable , flexible with times and he...

edge solutions mechanic rob was very knowledgeable , flexible with times and helpful with other vehicle issues , would definitely recommend their services.

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Greg, Holden Epica

Approved Automotive Services

Newton
star star star star star

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star star star star star

Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Pulse Automotive Services

Norwood
star star star star star

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star star star star star

Efficient, informed me throughout day of progress of repair and let me know of e...

Efficient, informed me throughout day of progress of repair and let me know of extra things that needed attention and if I wanted them to fix or leave.

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Sarah, Jeep Wrangler

Goodyear Autocare Hawthorn

Hawthorn
star star star star star_border

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Daw Park Autocare

Daw Park
star star star star star

LATEST REVIEW

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

Angus Mitchell Automotive

Edwardstown
star star star star star

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

BTE Tony Fickling

airport_shuttle Mobile Mechanic

star star star star star

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"Tony was on time and very thorough. He provided great service and advice."

Allan, Suzuki Swift

Croft Automotive & LPG Pty Ltd

Edwardstown
star star star star star_half

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star star star star star

Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

South Adelaide Autogas & Mechanical

Morphett Vale
star star star star star_border

LATEST REVIEW

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star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

Read more

Graeme, Toyota RAV4

ABS Adelaide City

Adelaide
star star star star star_half

LATEST REVIEW

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star star star star star_border

Put some shiny stuff on my tyres but wanted to overcharge me for a cabin filter ...

Put some shiny stuff on my tyres but wanted to overcharge me for a cabin filter (100 $ for a 45$ filter and 3 minutes labour)

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Loic, Kia Cerato

Exhaust Plus Prospect

Enfield
star star star star star_half

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star star star star star

"Great service, thanks"

Kevin, Subaru Impreza

Viva Auto Repairs

Richmond
star star star star star

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star star star star star

"They were very good. Thanks."

Ali, Ford Falcon

Tyreright Salisbury

Salisbury North
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

Read more

Andrew, Toyota Kluger

Goodyear Autocare Richmond

Richmond
star star star star star

LATEST REVIEW

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star star star star star

Excellent service managed to Log Book specifics. Manager kept in touch and advi...

Excellent service managed to Log Book specifics. Manager kept in touch and advised of options for filter replacement whilst servicing the vehicle. Obviously managed with integrity and desire for honesty.

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Craig, Hyundai ix35

Dynamic Mechanix

Lonsdale
star star star star star

LATEST REVIEW

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star star star star star

Great service. Dynamix are great value, but still a high quality job. Will defi...

Great service. Dynamix are great value, but still a high quality job. Will definitely use them again.

Read more

Craig, Toyota Camry

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Great job, thanks so much!"

Chelsea, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in all the important details, we'll show you a list of mechanics that are in Albacutya. You can sort by price, nearest to you or the highest rated mechanic. Once you've found the perfect mechanic, you can book them online, then and there. We're all about Search, Book and Happy Days at AutoGuru!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661