Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Addington open Saturday

Marsh Mechanics

Maddingley
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"Great friendly service"

Col, Audi A4

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Bendigo Complete Auto Care

Ironbark
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"very courteous,prompt service"

Colleen, Holden Commodore

Ultra Tune Melton

Melton
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"Very friendly and professional, and also provide great advice and affordable"

Wallace Tai, Mercedes-Benz E-Class

Midas Sunbury

Sunbury
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"Detailed safety report - very thorough"

David, Peugeot 206

Custom Body & Automotive Mobile Division

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The mechanic was good and my car is running a lot better. Still needs a service ...

The mechanic was good and my car is running a lot better. Still needs a service and a couple of things fixed that I was supposed to receive a quote for 5 days ago.

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Carol, Suzuki Liana

No deposit & interest free

BOOK NOW, PAY LATER

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Goodyear Autocare WaterGardens

Taylors Lakes
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Fairly good service. Had to call back as invoice was not emailed as promised and...

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Abraham, Nissan Pulsar

Fix All Automotive

Ravenhall
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I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

Velocity Tyre & Auto

Caroline Springs
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Great service, Will be going back, there. Have option for a free curiosity car. Thanks Guys.

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Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Fred's Auto Mechanic Repairs

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"Great to deal with. Pick up issues and advise quickly. Will use again."

June, Peugeot 307

Midas Pacific Werribee

Werribee
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Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

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Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Eff...

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Jonathan, Holden Cruze

Affordable Tyres and Servicing

South Geelong
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Great Service, good price, friendly people. I could not be happier. Thank you very much!!!

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Chris, Hyundai Elantra

Midas Belmont-Geelong

Belmont
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Great experience. The team at Midas were very helpful, informative, and friendly...

Great experience. The team at Midas were very helpful, informative, and friendly. Great car and customer service.

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Monica, FORD FIESTA

Rapid Tune Derrimut

Derrimut
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"Really happy with the service received."

Amal, Honda Civic

MC Auto Service Centre

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"Honda Nice people and service. Cheers guys."

Izet, Honda Accord

Azzco Mechanical Service

Hoppers Crossing
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My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Euro Auto Care

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"Good value and quality service. Highly recommended"

Witner, Lexus RX

Perfect Auto Service

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"Easy to deal with."

Tony, SUBARU XV

Always There Automotive

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Dean, JEEP GRAND CHEROKEE

Express Auto and Mechanical Service Centre

Laverton
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Star Auto Group Pty Ltd

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Debbie, Volkswagen Golf VI Cabrio

Midas Sunshine

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Zerihun, Toyota Kluger

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Mary, Holden Commodore

Protune Automotive

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"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

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Autotech Service Centre

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"Excellent service."

Baris, MAZDA 2

Moving Motors Pty Ltd

Tullamarine
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"Ninos was very helpful. Thx for the service"

Glen, Audi A3/A3 Sportback

Westmeadows Service Centre

Westmeadows
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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Best Way Mechanical and Tyre Repairs

Sunshine
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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Goodyear Autocare Airport West

Airport West
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chris, Holden Commodore

Western Auto Services Pty Ltd

Tottenham
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Herb, Ford Falcon

MKT Automotive

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Mark, Subaru Outback

Safe Lube Mobile Mechanics

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Diana, Jeep Grand Cherokee

Natrad Ballarat

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Paul, Mazda CX-9

Edan Cassell Edge Automotive

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Pretty busy so may need to book one week earlier. Works done well and staffs are friendly.

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Leon Yu Lin, SAAB 9-3

Midas Auto Service Centre Ballarat

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"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Charge Less Autos

Kangaroo Flat
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I was very happy with the customer service and the work I received on my car. I ...

I was very happy with the customer service and the work I received on my car. I was was very happy that the staff understood the help I needed and the added extra's that they did for me.

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Danielle, Holden Astra

King Bear Auto

East Bendigo
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Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Autolube

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ABS Geelong

Bell Park
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I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Ravenhall Automotive Services

Ravenhall
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Great service, didn’t charge any extra for the additional work that needed doing...

Great service, didn’t charge any extra for the additional work that needed doing on my brakes. Would happily recommend these guys!

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DAVE, Ford Transit Custom

Highton Automotive Services

Highton
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"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Tyrepower Werribee

Hoppers Crossing
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"Good service. Very helpful."

Dawn, Holden Barina

Hutchins MobilTech

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Excellent service provided, on time and great work on the car providing very goo...

Excellent service provided, on time and great work on the car providing very good value for money.

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Choon, MAZDA 3

Always There Automotive Mobile

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"Recommended. Arrived on time and informed of any parts required."

Peter, Honda Jazz

Exceltune

Braybrook
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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Seal Motors

Airport West
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Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Car Club Mobile Mechanic

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A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happ...

A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happy, and more than welcome to come again.

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David, HONDA JAZZ

Book trusted and local mechanics with AutoGuru.

AutoGuru enables you to compare and book the top-rated mechanics in Addington. Need a logbook service? No problem. Need a basic service? Boom. Done. As you can see, we have what you need. And to make your life easier, we can even show you workshops who are open on a Saturday. How good is that?!

Once you've put in your car details, you can view and compare quotes from local mechanics in Addington. You can even read verified customer reviews to ensure you're getting the best of the best. Once you've found your new favourite mechanic, you can book them in online!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661