Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

Wendouree
star star star star star_half

LATEST REVIEW

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star star star star star

Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

Edan Cassell Edge Automotive

Wendouree
star star star star star

LATEST REVIEW

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star star star star star

As with previous services at Edan Cassell Edge Automotive they were quick, organ...

As with previous services at Edan Cassell Edge Automotive they were quick, organised, professional and above all, trustworthy. They called me tell me about some items that will need attention at the next service, but not wanting to sort them out before necessary (brake pads in this case). I cannot recommend these guys highly enough, they are awesome!

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Andrew, HOLDEN COMMODORE

Midas Auto Service Centre Ballarat

Delacombe
star star star star star_half

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The service was great and they were consultative regarding all that was done. Th...

The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience.

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Brad, Mazda Tribute

Marsh Mechanics

Maddingley
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"Great friendly service"

Col, Audi A4

Charge Less Autos

Kangaroo Flat
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They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Bendigo Complete Auto Care

Ironbark
star star star star star_half

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"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

No deposit & interest free

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Ultra Tune Melton

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Linda, Suzuki Swift

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It was great! Friendly, did what they said they would do and my car was finished...

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Sally, BMW 3 Series

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Leila, Mazda 3

ABS Geelong

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I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

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Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

Velocity Tyre & Auto

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Car was serviced as per manufacturers log book. Didn't try to run the price up f...

Car was serviced as per manufacturers log book. Didn't try to run the price up from the original quote. Very happy with service and will return for the next service.

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Jason, Jeep Compass

Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Ravenhall Automotive Services

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Great service, didn’t charge any extra for the additional work that needed doing...

Great service, didn’t charge any extra for the additional work that needed doing on my brakes. Would happily recommend these guys!

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DAVE, Ford Transit Custom

Highton Automotive Services

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Linda, HONDA ACCORD

Fred's Auto Mechanic Repairs

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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

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Ver happy. Quick and did not pressure me into having other things done not like...

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Phillip, Ford Focus

Midas Hoppers Crossing

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Thaya, Toyota Corolla

Affordable Tyres and Servicing

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From the moment I walked in the door I felt at ease. Steve greeted me at recepti...

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Helen, Holden Commodore

Midas Belmont-Geelong

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I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

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Pretty good. I've also had my previous service in this place and the result was ...

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Krisna, Ford Focus

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Fast and friendly service. They even re-scheduled their work to work on my car s...

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Sai, Honda Civic

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Margaret, Nissan Pulsar

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Stewart, BMW 5 Series

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"Easy painless process and the mechanic was very pleasant to deal with."

Emma, Mitsubishi Challenger

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They were friendly, fast and great quality, have already referred people to book...

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Sange, MITSUBISHI ASX

Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

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Mina, Holden Barina

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The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Alan, HYUNDAI TUCSON

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Kam, HOLDEN CAPTIVA

Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Autolube

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

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Prabin, Mazda 6

Hutchins MobilTech

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Mechanic arrived on time in the morning and took about 1.5 hours for a basic ser...

Mechanic arrived on time in the morning and took about 1.5 hours for a basic service. Was very professional, let me know that how much I had left on the brakes and wheels and assured me they would be fine until it was time for the next service. Would definitely recommend them as it was a great price and very convenient with them coming to me.

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Alan, TOYOTA COROLLA

Always There Automotive Mobile

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Your mechanic was great. Pleasant to talk with. Did mention to me the things tha...

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JOHN, TOYOTA PRADO

Car Club Mobile Mechanic

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He was polite and very informative. Explained what was required and did a great ...

He was polite and very informative. Explained what was required and did a great job.

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Caroline, HOLDEN ASTRA

Safe Lube Mobile Mechanics

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Mechanic that carried out the service was courteous and showed me the parts befo...

Mechanic that carried out the service was courteous and showed me the parts before carrying out the work. Quick and efficient.

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Brendan, Volkswagen Touareg

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Addington area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Addington area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Grampians, we’ll find you the best mechanic for the job.

AutoGuru sources services for a range of vehicle makes and models in Addington. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Addington. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Addington. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661